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Assistant Multilingual Customer Service Jobs (NOW HIRING)

ibex

Bilingual Customer Service

San Antonio, TX · On-site

$14 - $17.50/hr

Bilingual Customer Service Representative - Medical Transportation As a Bilingual Customer Service ... Schedule transportation and dispatch trips * Assist in coordination of mass transportation when ...

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How much do assistant multilingual customer service jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for assistant multilingual customer service in the United States is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Assistant Multilingual Customer Service vs Customer Support Specialist?

AspectAssistant Multilingual Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; language proficiency certificationsHigh school diploma; technical or product knowledge often preferred
Work EnvironmentCall centers, online chat, email support in multilingual settingsCustomer service departments, technical support teams, online platforms
Employer & IndustryRetail, telecom, e-commerce, hospitalityTech companies, service providers, retail

Assistant Multilingual Customer Service focuses on providing support in multiple languages, often handling basic inquiries. Customer Support Specialists typically handle more technical or complex issues, requiring deeper product knowledge. Both roles are essential in customer service but differ in language requirements and complexity of support provided.

What cities are hiring for Assistant Multilingual Customer Service jobs? Cities with the most Assistant Multilingual Customer Service job openings:
What are the most commonly searched types of Multilingual Customer Service jobs? The most popular types of Multilingual Customer Service jobs are:
What states have the most Assistant Multilingual Customer Service jobs? States with the most job openings for Assistant Multilingual Customer Service jobs include:
Assistant Multilingual Customer Service jobs near you
Bilingual Customer Service

Bilingual Customer Service

Kinetic Personnel Group

San Dimas, CA

$20 - $24/hr

Full-time

Posted 2 days ago

Job description

Customer Service Representative Job Title: Bilingual Customer Service Representative (Spanish/English) Pay Rate: $20.00 - $24.00 per hour Schedule: Full-Time | MondayâFriday Location: San Dimas Department: Customer Support Position Summary We are seeking a professional and customer-focused Bilingual Customer Service Representative (Spanish/English) to join our team. In this role, you will serve as the primary point of contact for customers, providing exceptional support in both English and Spanish. The ideal candidate is an excellent communicator, problem solver, and team player who is passionate about delivering outstanding customer experiences.

Key Responsibilities Respond to customer inquiries via phone, email, chat, and in-person interactions. Assist Spanish-speaking and English-speaking customers with questions, concerns, and service requests. Resolve customer issues promptly and professionally while maintaining a positive customer experience.

Accurately document customer interactions and update records in company systems. Process orders, payments, account updates, and service requests as needed. Escalate complex issues to the appropriate department when necessary.

Maintain knowledge of company products, services, and policies. Meet established performance metrics, including response times, customer satisfaction, and quality standards. Collaborate with team members and other departments to ensure customer needs are met.

Qualifications Required: Fluent in both Spanish and English (spoken and written). High school diploma or equivalent. Minimum 1 year of customer service, call center, administrative, or related experience.

Strong verbal and written communication skills. Excellent problem-solving and conflict-resolution abilities. Proficiency with Microsoft Office and customer relationship management (CRM) systems.

Ability to multitask and work in a fast-paced environment. Preferred: Previous call center or customer support experience. Experience working with bilingual customer populations.

Associate degree or additional customer service training. Skills & Competencies Professional and courteous demeanor Active listening skills Attention to detail Time management and organizational skills Adaptability and teamwork Strong computer and data-entry skills KPG123

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