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Assistant Multilingual Customer Service Jobs (NOW HIRING)

florida one insurance

NY · On-site

$42K - $92K/yr

Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative, where you can immerse yourself in a dynamic environment that values your skills and growth. In this onsite ...

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Bilingual Customer Service Representative

Oceanside, NY · On-site

$20 - $23/hr

The Bilingual Customer Service Representative plays a key role in providing exceptional support to ... Communicate bilingually to assist diverse customer base * Process orders and manage related ...

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How much do assistant multilingual customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for assistant multilingual customer service in the United States is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Assistant Multilingual Customer Service vs Customer Support Specialist?

AspectAssistant Multilingual Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; language proficiency certificationsHigh school diploma; technical or product knowledge often preferred
Work EnvironmentCall centers, online chat, email support in multilingual settingsCustomer service departments, technical support teams, online platforms
Employer & IndustryRetail, telecom, e-commerce, hospitalityTech companies, service providers, retail

Assistant Multilingual Customer Service focuses on providing support in multiple languages, often handling basic inquiries. Customer Support Specialists typically handle more technical or complex issues, requiring deeper product knowledge. Both roles are essential in customer service but differ in language requirements and complexity of support provided.

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Cities with the most Assistant Multilingual Customer Service job openings:

What are the most commonly searched types of Multilingual Customer Service jobs?

The most popular types of Multilingual Customer Service jobs are:

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For Assistant Multilingual Customer Service jobs, the most frequently searched job titles are:

Assistant Multilingual Customer Service jobs near you

Bilingual Customer Service Representative

NY • On-site

florida one insurance
See more jobs at florida one insuranceexternal

$42K - $92K/yr

Other

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

Key responsibilities

  • Assist clients by addressing inquiries about policies, processing changes, and managing claims in both English and Spanish.

  • Collaborate with agents to provide exceptional customer service and ensure clients feel informed, supported, and valued.

  • Manage communication channels such as emails, voicemails, calls, and walk-in customers in a fast-paced environment.

Job description

Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative, where you can immerse yourself in a dynamic environment that values your skills and growth. In this onsite position, you'll have the unique opportunity to engage directly with customers, solving their insurance-related problems and ensuring a positive experience. Your bilingual abilities will enhance our customer service, allowing you to connect with a diverse client base. Experience a competitive salary range from $42,600 to $92,000 annually, reflecting your contributions and dedication to our mission.

This role not only emphasizes customer-centricity but also fosters a culture of empathy and professionalism. Here, your hard work is noticed, and you can thrive alongside energetic colleagues. You will have benefits such as.

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Competitive Salary
  • Paid Time Off

Take the exciting step to elevate your career in the insurance industry by applying today!

Who are we? An Introduction

With over a decade of industry experience, Florida One Insurance Agency is dedicated to providing personalized coverage tailored to your unique needs. We recognize that every driver is different. That's why our team of experienced and knowledgeable agents is here to help you navigate the complexities of auto insurance. We work closely with you to ensure you have the right protection-at the best possible price. At Florida One, we pride ourselves on delivering exceptional customer service. Whether you have questions or need support, we're always just a call or click away. Our Mission We are committed to empowering our clients with the knowledge and tools to make confident, informed insurance decisions. By building lasting relationships based on trust and transparency, we're with you every step of the way.

Make a difference as a Bilingual Customer Service Representative

As a Bilingual Customer Service Representative at Florida One Insurance, each day offers fresh challenges and rewarding interactions. You'll kick off your morning by checking emails and voicemails before diving into assisting clients-addressing inquiries about policies, processing changes, and managing claims in both English and Spanish. Whether you're fielding calls or welcoming walk-in customers, your role is pivotal in ensuring every client feels informed, supported, and valued. Collaboration with our agents is essential, as you work together to provide exceptional customer service.

Whether helping a client understand their coverage or offering reassurance after an accident, you become the friendly voice they trust. This fast-paced environment demands excellent communication and empathy, making it a fulfilling opportunity for those who thrive on teamwork and compassion.

What we're looking for in a Bilingual Customer Service Representative

To excel as a Bilingual Customer Service Representative at Florida One Insurance, several key skills are essential. Strong communication abilities are paramount, enabling you to convey information clearly and effectively in both English and Spanish. Empathy and compassion are crucial, as you'll be addressing the concerns of clients who may be experiencing stressful situations.

Problem-solving skills are also vital; you'll need to think critically and creatively to resolve issues while ensuring a high level of customer satisfaction. Additionally, strong interpersonal skills will help you build rapport with clients and foster productive collaboration with your team and agents. A customer-centric mindset is essential, as your primary goal is to ensure clients feel informed and valued throughout their insurance journey.

Flexibility and adaptability in a fast-paced environment are necessary to keep up with the varied demands of the role.

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