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Multi Unit Operations Manager Jobs in Connecticut

Sage Haus

Estate Operations Manager

Redding, CT · On-site

Experience supporting multi-property estates or coordinating renovation projects, contractors ... This role blends estate management, property operations, and organizational leadership with ...

Gregorys Coffee

Team Leader / Shift Supervisor

Darien, CT · On-site

$18.40 - $18.50/hr

Operational Standards * Ensure all existing and new operational standards are being executed as ... Working with your SL/Multi-Unit to assist them in proactively managing employee issues by having ...

Gregorys Coffee- GC43- Darien

Team Leader

Darien, CT · On-site

Operational Standards * Ensure all existing and new operational standards are being executed as ... Working with your SL/Multi-Unit to assist them in proactively managing employee issues by having ...

NVA

Hospital Operations Manager

Mansfield Center, CT · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ready to take charge of a multi-million-dollar business that positively impacts your community ... operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital ...

ResourceOne

Be Seen First

Restaurant Area Director / Director or Operations

Norwalk, CT · On-site

$100K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Restaurant Area Director , Director of Operations, District Manager candidates will have 2+ years of Area Director , Director of Operations, District Manager Multi Unit Leadership e xperience in Full ...

Sage Haus

Estate Operations Manager

Redding, CT · On-site

Job Title Estate Operations Manager Location Redding, CT 06896 Employment Type Full-Time (40 hours ... Experience supporting multi-property estates or coordinating renovation projects, contractors ...

Sage Haus

Estate Operations Manager

Redding, CT · On-site

Job Title Estate Operations Manager Location Redding, CT 06896 Employment Type Full-Time (40 hours ... Experience supporting multi-property estates or coordinating renovation projects, contractors ...

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All JobsMulti Unit Operations JobsMulti Unit Operations Manager JobsMulti Unit Operations Manager Jobs in Connecticut

Multi Unit Operations Manager information

What is a multi unit operations manager?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.

What are the key skills and qualifications needed to thrive as a multi unit operations manager?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a multi unit operations manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What are popular job titles related to Multi Unit Operations Manager jobs in Connecticut?

For Multi Unit Operations Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Multi Unit Operations Manager jobs in Connecticut look for?

The top searched job categories for Multi Unit Operations Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Multi Unit Operations Manager jobs?

Cities in Connecticut with the most Multi Unit Operations Manager job openings:

Multi Unit Operations Manager jobs near you
Infographic showing various Multi Unit Operations Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Team Leader / Shift Supervisor

Gregorys Coffee

Greenwich, CT • On-site

$18.40 - $18.50/hr

Part-time

Re-posted 21 days ago

Gregorys Coffee rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Job Description & Responsibilities
The Team Lead plays a crucial role in the operations of a Gregory's location. This individual is responsible for ensuring our standards of quality, service, and cleanliness are upheld every hour of every day. The Team Lead will be the leader in charge when a Store Leader or Multi-Unit Leader is not present. The Team Lead will work a flexible schedule in conjunction with the other leaders to fully cover the needs of the business during all operating hours.
This role will oversee and manage the following:
  • People Development
    • Ensure teams are upholding our high standards, leading by example and educating each member of the team
    • Identify and work with high potential baristas that can be developed into our next great leaders
  • Operational Standards
    • Ensure all existing and new operational standards are being executed as prescribed
    • Assist with training teams on new menu and operational roll outs and ensure proper follow ups are held
    • Ensure all stores are upholding Department of Health standards and are always well prepared to handle an inspection at any time
    • Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal
    • Ensure stores are kept immaculately clean, organized, and well merchandised at all times
  • Service Standards
    • Work side by side with teams to lead by example in 5-star service
    • Coach teams to have a guest-first mentality at all times regardless of side-duty tasks that need to be completed
    • Proactively manage customer concerns/issues and coach teams on how to do the same
    • Become the "Mayor" of your store group and know a significant amount of customers on a first name basis that come into your store
    • Collect customer business cards/email addresses to build a database that you can promote grass-roots marketing efforts towards to drive loyal business
    • Minimize guest complaints and work with your SL/Multi-Unit to respond to all Yelp/Google/App/Email comments and go above and beyond for both positive and negative reviews
  • Facilities & Maintenance
    • Proactively clean, service, and maintain all equipment and fixtures in your stores
    • Hold monthly meetings with clear direction for deep cleaning tasks to be accomplished
    • Quickly react to any major plumbing, electrical, HVAC, equipment, or other facility concerns that can severely impact business
  • HR Management
    • Ensure you and your team are compliant with employee labor laws
    • Ensure changes to labor laws are thoroughly communicated with your teams
    • Working with your SL/Multi-Unit to assist them in proactively managing employee issues by having regular conversations with your team
  • Financial Performance
    • Work closely with SL/Multi-Unit to manage each of your store's controllable profit areas: sales, labor, and COGS
    • Work closely with your team and SL/Multi-Unit to build customer relationships and seek out revenue drivers outside of the 4-walls of the store
    • Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits
    • Actively track inventory/waste levels and ordering activity to ensure your location has sufficient product for service without exceeding COGS targets
    • Ensure monthly inventory counts are completed and submitted accurately

Additional Expectations
  • This is a hands-on role: TL's are expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success
  • There is no set schedule for this role. Team Leads are expected to be flexible in their stores based on the needs of the business and the development of their people. This includes schedules of early mornings, nights, weekends, and holidays.
  • Regular communication with your SL/Multi-Unit is expected to keep him/her aware of the state of your businesses and the proactive solutions you are providing
  • Actively embody our company values and live them every day.

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