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Mta Center Jobs (NOW HIRING)

MTA Headquarters

Customer Service Specialist

New York, NY · On-site

$18.50 - $24.50/hr

HR Center of Excellence SUPERVISOR: Manager - Customer Management Center LOCATION: 333 West 34 ... MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding ...

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Mta Center information

How much do MTA jobs pay?

MTA jobs in NYC typically offer salaries ranging from approximately $40,000 to over $80,000 annually, depending on the position, experience, and seniority. Entry-level roles such as train operators or maintenance workers usually start around $50,000, with benefits and union protections included.

What are the key skills and qualifications needed to thrive as an MTA Center Agent, and why are they important?

To thrive as an MTA Center Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing systems, fare collection software, and telephone support platforms is often required. Outstanding communication, patience, and problem-solving abilities help agents effectively assist passengers and resolve issues. These skills and qualities ensure efficient, accurate service delivery and customer satisfaction in a busy transit environment.

What disqualifies you from MTA?

Disqualifications for an MTA Center job typically include a criminal record, especially for offenses related to theft, violence, or drug use, as well as a history of poor work performance or violations of safety policies. Candidates must also meet age and background check requirements, and sometimes a valid driver's license or specific certifications are necessary. Failure to pass background checks or meet the job's physical and skill requirements can lead to disqualification.

What is an MTA Center?

An MTA Center, or Microsoft Technology Associate Center, is a certified testing location authorized to administer Microsoft Technology Associate (MTA) exams. These centers provide a secure and standardized environment where individuals can take entry-level certification exams covering fundamental IT concepts such as databases, software development, and networking. MTA Centers help candidates validate their technical knowledge and skills, which can be beneficial for starting a career in information technology.

What are entry level MTA jobs?

Entry-level MTA jobs typically include positions such as train operators, station agents, and maintenance workers. These roles often require a high school diploma or equivalent, and may involve on-the-job training, certification, or licensing, with schedules that can include nights, weekends, and holidays.

What are some common challenges faced by employees working at an MTA (Metropolitan Transportation Authority) center, and how can they be addressed?

Employees at an MTA center often face challenges such as high-pressure situations during service disruptions, coordinating with multiple departments, and managing customer inquiries or complaints. Effective communication and teamwork are essential to resolve issues quickly and maintain service reliability. To address these challenges, MTA centers typically provide robust training, clear protocols, and opportunities for cross-departmental collaboration, helping employees build the skills needed to thrive in a dynamic environment.

Is it difficult to get hired by the MTA?

Getting hired by the MTA can be competitive, as the agency often requires passing written exams, interviews, and background checks. Candidates with relevant skills, certifications, and experience in transportation or customer service may have an advantage in the hiring process.

What is the difference between Mta Center vs Mta Bus Operator?

AspectMta CenterMta Bus Operator
Required CredentialsCustomer service skills, basic computer knowledgeCommercial driver’s license (CDL), passenger endorsement
Work EnvironmentCustomer service centers, administrative settingsOn the road, bus depots, transit routes
Employer & Industry UsageTransit agencies, customer service rolesPublic transportation, transit operations

The Mta Center typically handles administrative and customer service functions within transit agencies, focusing on support roles. In contrast, Mta Bus Operators are responsible for driving buses, ensuring passenger safety, and operating on transit routes. While both roles serve the transit industry, they differ significantly in credentials, work environment, and daily responsibilities.

What cities are hiring for Mta Center jobs? Cities with the most Mta Center job openings:
What states have the most Mta Center jobs? States with the most job openings for Mta Center jobs include:
What job categories do people searching Mta Center jobs look for? The top searched job categories for Mta Center jobs are:
Mta Center jobs near you
Infographic showing various Mta Center job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

IT Data Center Operations, Technology & Engineer Fellow (Fall)

MTA Headquarters

New York, NY • On-site

$21/hr

Full-time

Re-posted 21 days ago

Job description

Department:                     MTA IT
Location:                          2 Broadway, New York, NY 10004
Position Title:                   Technology and Engineer Fellow (Fall)
Hourly Rate:                    $21.00 (Undergraduate)
 
All internship positions are onsite and require regular, in-person attendance at the designated work location.
 
 
OVERVIEW OF DEPARTMENT:
Data Center Operations handles the management and monitoring of the physical plant of the MTAs Data Centers, including HVAC and Power support. Ideal fellows will have a background in engineering and architecture with a goal of certification as an Electrician or Professional Engineer or Architect.
 
RESPONSIBILITIES:
  • System testing Support.
  • Drafting/review Standard Operating Procedure documentation for daily operation.
  • Drafting/review of Method of Procedure documentation for system maintenance.
  • Observation and oversight of State of Good Repair work for HVAC and Power.
  •  Assist with Building Management System design and review.
  • Assist with Maintenance of HVAC and Power systems.
  • Explore options to optimize tools such as Solar Winds to better manage systems.
  • Cleanout of major site communications rooms. 
 
PROJECTS:
  • Assisting facilities engineering and our operations team in integrating monitoring and alarms into daily system checks.
  • Supporting the review of Uninterruptable Power Supply systems throughout the MTA to evaluate product lifecycle needs.
  • Reviewing plans for upgrade of MTA PD HQ building.
  • Assisting with planned upgrade and consolidation of power and procedure in agency wide data closets.
 
REQUIRED QUALIFICATIONS:
  • Proficiency in Microsoft Office Suite is a must.
  • The candidate should possess organizational, analytical and communication skills. 
  • The candidate should be able to work well under pressure and prioritize tasks effectively.
  • The candidate should have a keen eye for detail and be able to work independently while being an active team player.
  • Knowledge of power systems/equipment.
  • Basic understanding of HVAC systems. 
  • Familiarity with Building Architecture.
 
REQUIRED EDUCATION:
  • Matriculated in an undergraduate program in good standing with at least 2.5 GPA.
  • Major(s) Preferred: Mechanical or Electrical Engineering, or related field.
 
 All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.
 
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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