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Mta Center Jobs (NOW HIRING)

Ohio Ambulance

Medical Transportation Advisor

Euclid, OH · On-site

$16/hr

... MTA role. Remain responsible for updating self on ever changing information to ensure accuracy when dealing with customers. Demonstrate flexibility in multiple areas of the Call Center areas in order ...

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Mta Center information

What are the key skills and qualifications needed to thrive as an MTA Center Agent, and why are they important?

To thrive as an MTA Center Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing systems, fare collection software, and telephone support platforms is often required. Outstanding communication, patience, and problem-solving abilities help agents effectively assist passengers and resolve issues. These skills and qualities ensure efficient, accurate service delivery and customer satisfaction in a busy transit environment.

What is an MTA Center?

An MTA Center, or Microsoft Technology Associate Center, is a certified testing location authorized to administer Microsoft Technology Associate (MTA) exams. These centers provide a secure and standardized environment where individuals can take entry-level certification exams covering fundamental IT concepts such as databases, software development, and networking. MTA Centers help candidates validate their technical knowledge and skills, which can be beneficial for starting a career in information technology.

What are some common challenges faced by employees working at an MTA (Metropolitan Transportation Authority) center, and how can they be addressed?

Employees at an MTA center often face challenges such as high-pressure situations during service disruptions, coordinating with multiple departments, and managing customer inquiries or complaints. Effective communication and teamwork are essential to resolve issues quickly and maintain service reliability. To address these challenges, MTA centers typically provide robust training, clear protocols, and opportunities for cross-departmental collaboration, helping employees build the skills needed to thrive in a dynamic environment.

What is the difference between Mta Center vs Mta Bus Operator?

AspectMta CenterMta Bus Operator
Required CredentialsCustomer service skills, basic computer knowledgeCommercial driver’s license (CDL), passenger endorsement
Work EnvironmentCustomer service centers, administrative settingsOn the road, bus depots, transit routes
Employer & Industry UsageTransit agencies, customer service rolesPublic transportation, transit operations

The Mta Center typically handles administrative and customer service functions within transit agencies, focusing on support roles. In contrast, Mta Bus Operators are responsible for driving buses, ensuring passenger safety, and operating on transit routes. While both roles serve the transit industry, they differ significantly in credentials, work environment, and daily responsibilities.

What cities are hiring for Mta Center jobs? Cities with the most Mta Center job openings:
What states have the most Mta Center jobs? States with the most job openings for Mta Center jobs include:
What job categories do people searching Mta Center jobs look for? The top searched job categories for Mta Center jobs are:
Mta Center jobs near you
Infographic showing various Mta Center job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 83% Physical, 11% Hybrid, and 6% Remote job distribution.
Train Service Supervisor - CBTC

Train Service Supervisor - CBTC

Metropolitan Transportation Authority

New York, NY • On-site

Other

Posted 11 days ago

Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

38th of 76 rated public transport

Job description

Description
Position at New York City Transit

First Date of Posting:                 5/30/2026
Last Date of Posting:                  6/29/2026
Authority:                                   TA
Department:                               Subways
Division/Unit:                            Service Delivery / Operations Control Center         

Reports To:                                Superintendent - CBTC       

Work Location:                          Operations Control Center, Manhattan (Midtown)
Hours of Work:                          Various        

The Operations Control Center (OCC) is recruiting highly experienced and motivated Train Service Supervisors from the Department of Subways for the position of TSS CBTC (Supervisory level).  Multiple vacancies exist for this supervisory position. **This position is open to Train Service Supervisors only**      

Compensation
Salaries will remain the same.    

Responsibilities  

The Train Service Supervisor - CBTC position is at the forefront of NYCT's efforts to modernize the signaling system, increase capacity, reduce delays, and provide first class subway service.  The TSS-CBTC acts as the supervisor in charge of testing for all CBTC projects being commissioned by NYCT.       

The selected candidates will perform all static and dynamic testing on past and future CBTC projects, including Flushing, Canarsie, Queens Boulevard, and NYCT's Fast Foreword efforts.  In addition to testing, the TSS-CBTC will participate in system design, site surveys, training development, incident analysis, project updates, reporting, and system commissioning.       

The selected candidates will interface with MOW, CPM, DCE, RCC, and contractors to ensure that the CBTC program is on-time, successful, and done with minimal operating impact.  Candidates will also be responsible for preparing hourly and supervisory employees for the changes to the operation that CBTC brings, and will act as subject matter experts, assisting line management in implementing the corporate vision.       

 Education and Experience      

Position is open to current MTA/NYCT Train Service Supervisors.        

Good operating and attendance record required.       

 Desired Skills       

  • Comprehensive knowledge of NYCT and Service Delivery rules, regulations, policies, and procedures CBTC Qualified preferred, but not required.
  • Ability to work effectively in a fast-paced, project management environment.
  • Ability to learn new systems, policies, and procedures, and implement them in a dynamic operating environment.
  • Ability to manage multiple responsibilities and tasks with superior attention to detail.
  • Strong analytical, critical-thinking, and decision-making skills 
  • Excellent verbal communication skills
  • Strong written communication skills
  • Strong computer skills, including comfort with learning new applications and programs.
  •  Strong interpersonal skills, including the ability to provide clear concise direction during test and commissioning, with or without direction from team management.
Selection Method       
       
Based on evaluation of education, skills, experience and interview.       
       
All appointments, with the exception of Department of Subways' employees on MaBSTOA payroll, will be made on the NYCT payroll.       
       
Other Information       
       
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").      
      
      
Equal Employment Opportunity       
       
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.       
       
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.       
       
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. This requirement applies to candidates applying to internal/lateral postings within the same title. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

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