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Msp Program Manager Jobs in Rochester Hills, MI (NOW HIRING)

Manage VMware vSphere health, lifecycle, and capacity across customer estates. * Lead ... Prior MSP, MSSP, or Global Systems Integrator (GSI) experience. * Familiarity with ServiceNow as ...

Be Seen First

... assistance programs. * Identify the root cause of delinquency through active listening and ... Ability to manage multiple accounts while meeting productivity and regulatory deadlines.

Be Seen First

... assistance programs. * Identify the root cause of delinquency through active listening and ... Ability to manage multiple accounts while meeting productivity and regulatory deadlines.

Manage VMware vSphere health, lifecycle, and capacity across customer estates. * Lead ... Prior MSP, MSSP, or Global Systems Integrator (GSI) experience. * Familiarity with ServiceNow as ...

Manage VMware vSphere health, lifecycle, and capacity across customer estates. * Lead ... Prior MSP, MSSP, or Global Systems Integrator (GSI) experience. * Familiarity with ServiceNow as ...

Patient Access Rep II

Detroit, MI · On-site

$15.75 - $20.25/hr

The available plans and programs include: • Medical, dental, vision, and life insurance • ... Participates in bed management as defined in operating unit policies and procedures. Verifies ...

New

The available plans and programs include: Medical, dental, vision, and life insurance 401(k) ... Participates in bed management as defined in operating unit policies and procedures. Verifies ...

Patient Access Rep II

Detroit, MI

$17 - $21.75/hr

The available plans and programs include: Medical, dental, vision, and life insurance 401(k) ... Participates in bed management as defined in operating unit policies and procedures. Verifies ...

New

Showing results 41-60

Msp Program Manager information

See Rochester Hills, MI salary details

$35.4K

$98.9K

$144.5K

How much do msp program manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for msp program manager in Rochester Hills, MI is $98,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $122,000.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What job categories do people searching Msp Program Manager jobs in Rochester Hills, MI look for?

The top searched job categories for Msp Program Manager jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Msp Program Manager jobs?

Cities near Rochester Hills, MI with the most Msp Program Manager job openings:

Infographic showing various Msp Program Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $98,912 per year, or $47.6 per hour.

IT Specialist (Policy and Planning) with Security Clearance

Department of the Army

Warren, MI • On-site

Other

Posted 3 days ago

New


United States Army rating

6.3

Company rating: 6.3 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

44th of 49 rated military and defense


Job description

Duties * Implements and ensures compliance with plans, policies, guidance, procedures, standards, infrastructures, and/or architectures that establish the framework for the management of all IT programs in the organization. * Participates in the organization's IT capital planning and budget formulation process by defining, coordinating, and relaying customer hardware, software, and services requirements. * Provides periodic updates to the Team Leader, IM and SD Management, TACOM ILSC Leadership, and higher headquarters, and other agencies regarding business process initiatives. * Serves as an Information Technology procurement specialist and Contracting Officer's Representative (COR) for the ILSC to procure commercial information technology hardware, software, and services. * Responsible for developing acquisition requirements and strategy to include Statements of Work (SOW) and/or Performance Work Statements (PWS) and soliciting market research from Army mandatory IT sources. * Implements, coordinates and/or maintains programs, policies, and procedures to protect the integrity and confidentiality of systems, networks, and data in an organization. * Consults with customers to refine functional requirements and translate functional requirements into technical specifications. * Provides technical guidance and direction for analysis, evaluation, planning, coordination, and development of data, information, policies, regulations, procedures and requirements for assigned programs. Requirements Conditions of employment * Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. * This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. * Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315. * This position may require Temporary Duty travel (TDY) up to 10%. * See "Additional Information" section for additional requirements. Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See for an extensive list of document requirements for all employment authorities. * Current Department of Army Civilian Employees
* Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
* Interagency Career Transition Assistance Plan
* Land Management Workforce Flexibility Act
* Military Spouses, under Executive Order (E.O.) 13473
* Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
* Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
* Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
* Priority Placement Program, DoD Retained Grade Preference Eligible
* Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is . Specialized Experience: Your resume must reflect one year of specialized experience which includes:1) Providing advice and guidance on a wide range and variety of IT issues including IT procurement and acquisition methodologies; 2) Giving direction for the analysis, coordination, planning and/or implementation of technologies; 3) Developing multi-year IT strategic plans and budgets to ensure efficiency and 4) Serving as a Contracting Officer's Representative (COR) for the procurement of commercial IT hardware, software, and services. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). In addition to the specialized experience listed above, this position also has an Individual Occupational Requirement (IOR) which also must be met. Your experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (3) Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. (4) Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. (5) Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations (6) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (7) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. (8) Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. (9) Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Applicants to this announcement referred for consideration to selecting officials, may be asked to complete preemployment assessments. The assessments will supplement the interview process, with the results being one data element among several used to evaluate a candidate's technical skills, supervisory abilities, and position fit. Candidates will be notified with separate instructions should they be required to complete the assessments. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11). Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted. Additional information * Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. * You will be required to provide proof of U.S. Citizenship. * One year trial/probationary period may be required. * Direct deposit of pay is required. * Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. * If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the information sheet. * This is a Career Program 34 Career Field position. * Multiple positions may be filled from this announcement. * Salary includes applicable locality pay or Local Market Supplement. * Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Reasonable Accommodation (RA) Requests : If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcem

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Industry

National security, health care and social assistance, national security and international affairs and public administration

Company size

10,000+ Employees

Headquarters location

Arlington, VA, US

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