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Msp Program Manager Jobs in Midland, MI (NOW HIRING)

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Use appropriate systems/software/programs such as SAP for internal processes * Manage project ... MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 ...

Msp Program Manager information

See Midland, MI salary details

$33K

$92.2K

$134.7K

How much do msp program manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for msp program manager in Midland, MI is $92,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $113,700.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What cities near Midland, MI are hiring for Msp Program Manager jobs?

Cities near Midland, MI with the most Msp Program Manager job openings:

Infographic showing various Msp Program Manager job openings in Midland, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $92,212 per year, or $44.3 per hour.

Document Control Specialist

Acro Service Corporation

Bay City, MI • On-site

$22 - $24/hr

Contractor

Posted 5 days ago

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Job description

Job Title: Document Control Specialist

Duration: 12 Months Contract (Possibility of Extension)

Location: Bay City, MI

Pay: $22-24/hr. on W2 without any benefits


Department Summary:

ESE Document Management team is responsible to manage our Electrical Engineering Records (ERC) for our Electric Supply Operations team members, which includes management of records during execution phase of our capital projects in coordination with Engineering and Enterprise Project Management (EPMO). This department also leads our efforts related to drafting support for our Engineering team and managing our Computer Aided Drafting Standards. This team plays a major part in delivering our capital investment strategy for the Company and maintaining configuration management for our Operations team members.


Job Description:

The Document Control Specialist I will support project document control functions for construction projects as well as support other ESE Document Control activities when applicable. The Project Document Controller main activities will include:

  • Work closely with engineering personnel, guiding them on our review and record requirements documented in our procedures and job aids.
  • Process engineering and project records and plant modifications such as drawings, manuals, transmittals, correspondence, and engineering change notices (ECN).
  • Perform standard routine level tasks and provide support for Projects during design, construction, and close‐out.
  • Update and maintenance of electronic database used for tracking, transmitting, and distributing documents and vendor submittals.
  • Report on activities for Daily, Weekly, and Monthly Operating Reviews.
  • Accurately and in a timely manner request from Plant Document Control / Engineering Record Center (ERC) controlled document numbers per the established numbering conventions. Including critical drawings such as WD (wiring diagrams and P&IDs (Piping & Instrumentation). This may also include controlled numbers such as circuits, raceways, valves, conduits, etc....
  • Assess and audit records for accuracy and completeness, including identification of issues and lead implementation of recommendation and corrective actions for our project/plant records. Assist in the management and updates of our document management procedures.
  • Provide hard copy documents to projects for construction.
  • Provide hard copy critical documents to Plant Document Control at the end of the project.


Essential Functions:

  • Possess excellent communication and customer service skills
  • Successfully multi-task and/or switch task quickly while remaining organized
  • Anticipate and understand the impact of actions/procedures on multiple systems
  • Demonstrate leadership skills, strong teamwork, and the ability to work independently on assigned complex projects
  • Use appropriate systems/software/programs such as SAP for internal processes
  • Manage project milestones, organizing and prioritizing the scheduling of work assignments in response to work tasks
  • Enjoy working in a team environment
  • Ability to interact with internal and external parties to receive highly advanced information and data
  • Possess strong analytical skills
  • Interact with other internal departments to resolve issues with exceptional communication
  • Performs responsibilities in a manner that clearly shows effective communication and cooperation that promotes open exchange of information, respect, and professionalism
  • Interface with engineering, plant personnel and drafters on a regular basis
  • May require carrying large, rolled prints to various locations in the plants or to projects
  • Maintains work areas in a clean and orderly manner
  • Responsibly orders supply of paper and toner for plotters and calls IT for support when needed
  • Exemplify safe work practices and follow the Company’s compliance standards.
  • Regular attendance is expected


Experience Required:

  • Experience with ProjectWise, Primavera Unifier, CM14, Prolog or other document control software
  • 2- 4 years of experience in records management or similar roles


Education:

  • High school Diploma or equivalent


Thank you!

Company Description

With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.