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Msp Program Manager Jobs in Rochester Hills, MI (NOW HIRING)

Pre-Sales Solution Architect

Detroit, MI ยท On-site

$112 - $140/hr

Leverage promotional programs to maximize competitiveness and profitability. Collaborate with ... Experience in a services-led or MSP environment, with the ability to position ongoing managed ...

Showing results 21-40

Msp Program Manager information

See Rochester Hills, MI salary details

$35.4K

$98.9K

$144.5K

How much do msp program manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for msp program manager in Rochester Hills, MI is $98,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $122,000.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What job categories do people searching Msp Program Manager jobs in Rochester Hills, MI look for?

The top searched job categories for Msp Program Manager jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Msp Program Manager jobs?

Cities near Rochester Hills, MI with the most Msp Program Manager job openings:

Infographic showing various Msp Program Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $98,912 per year, or $47.6 per hour.

Pre-Sales Solution Architect

CBTS

Detroit, MI โ€ข On-site

$112 - $140/hr

Other

Re-posted 17 days ago


Job description

Partner with Account Executives to qualify opportunities and lead technical discovery conversations with customers. Architect customer solutions across storage, compute, security, and cloud portfolios. Build accurate configurations and pricing models. Execute and manage Deal Registrations and Deal Submissions in alignment with partnership requirements. Leverage promotional programs to maximize competitiveness and profitability. Collaborate with Inside Sales to ensure customer-facing quotes are accurate, compliant, and aligned to scope. Support RFP/RFI responses with detailed technical write-ups and bill of materials (BOM). Manage multiple opportunities simultaneously while maintaining configuration accuracy and timeline discipline. Track promotions, subscription renewals, and lifecycle motions to drive incremental value for customers. Position and attach Professional and Managed Services to product opportunities, ensuring solutions are supportable, scalable, and aligned to customer outcomes.

7+ years of pre-sales, solutions engineering, or technical sales experience with a strong emphasis on solution, outcome, and value-based selling. Demonstrated experience selling and positioning Professional Services and Managed Services alongside product solutions. Proven ability to integrate services (advisory, implementation, and managed services) into end-to-end customer solutions. Experience working within or alongside services delivery organizations (Professional Services, Managed Services, or MSP environments). Strong understanding of lifecycle selling motions, including land, adopt, expand, and renew.

7+ years in pre-sales, solutions architecture, or technical sales engineering. Demonstrated expertise in one or more of the following โ€“ Storage, Compute, Security, and Cloud. Experience in a services-led or MSP environment, with the ability to position ongoing managed services and attach professional services to product deals. Proven experience managing multiple concurrent projects and fast-moving sales cycles. Experience collaborating with Inside Sales teams on structured, customer-facing quotes.

Experience architecting, configuring and selling the top vendors in the stated categories (storage, compute, security and cloud) - HPE, Dell, Cisco, Pure, NetApp, AWS, Azure, Palo Alto, Checkpoint, Fortinet, etc.

Financial Modeling: BOM accuracy, subscription transitions, margin optimization. Productivity Tools: Advanced Excel proficiency (pricing models, margin analysis, quote comparison). Strong communication skills โ€” able to articulate technical value to both technical and business stakeholders. Highly organized with strong attention to detail in configurations and quoting accuracy. Ability to manage multiple projects simultaneously without sacrificing quality. Commercially aware โ€” understands how promotions and deal registration impact margin and competitiveness. Collaborative mindset โ€” works effectively with Account Managers, Inside Sales, and Partner Teams.

Bachelor's degree in Information Technology or related technical field (Preferred).

While this position offers remote flexibility, candidates are expected to be local to the assigned market and available for onsite client meetings and office visits as business needs require.

$112,000-140,000/per annum, i.e. the range is salary not including commission. The compensation range in this posting reflects the Company's goodโ€‘faith estimate at the time of publication. The applicable base pay range for any individual will be determined based on the candidate's designated primary work location as well as factors including role scope and responsibilities, required qualifications, and the individual's experience, education, skills, knowledge, and performance. Certain positions may also be eligible for additional compensation such as discretionary merit increases, bonuses, or salesโ€‘based variable compensation in accordance with applicable plans and role requirements. Due to U.S. Government requirements applicable to foreignโ€‘owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

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