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Msp Program Manager Jobs in Rochester Hills, MI (NOW HIRING)

Coordinate vendor and partner communications to support co-marketing and lead-sharing programs ... Macro Connect is a Detroit-based Managed Service Provider (MSP) delivering IT services to schools ...

Coordinate vendor and partner communications to support co-marketing and lead-sharing programs ... Macro Connect is a Detroit-based Managed Service Provider (MSP) delivering IT services to schools ...

Coordinate vendor and partner communications to support co-marketing and lead-sharing programs ... Macro Connect is a Detroit-based Managed Service Provider (MSP) delivering IT services to schools ...

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Msp Program Manager information

See Rochester Hills, MI salary details

$35.4K

$98.9K

$144.5K

How much do msp program manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for msp program manager in Rochester Hills, MI is $98,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $122,000.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are popular job titles related to Msp Program Manager jobs in Rochester Hills, MI? For Msp Program Manager jobs in Rochester Hills, MI, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in Rochester Hills, MI look for? The top searched job categories for Msp Program Manager jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Msp Program Manager jobs? Cities near Rochester Hills, MI with the most Msp Program Manager job openings:
Infographic showing various Msp Program Manager job openings in Rochester Hills, MI as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $98,912 per year, or $47.6 per hour.
VMS Solutions Architect (Fieldglass, Beeline, VNDLY)

VMS Solutions Architect (Fieldglass, Beeline, VNDLY)

Allegis Global Solutions

Troy, MI • On-site

$59 - $77.75/hr

Other

Posted 14 days ago


Job description

Solutions Architecture is responsible for designing and delivering the technical components within Staff Augmentation / Procurement Solutions (MSP), Recruitment Process Outsourcing (RPO) and AGS internal systems of record. The focus is to ensure that MSP & RPO solutions being deployed and operationally maintained contain the most efficient technological and business process considerations enabling the capabilities required to meet specific business needs. Further, this role will need to be able to navigate the nuances and variances between what and how to deploy a solution based on the technology and unique requirements. This process involves working closely with internal and external stakeholders, project teams and subject matter experts (SME’s) providing leadership and holistic views into cross-business and functional solutions.



Responsibilitie

sArchitecture not only provides the business with what is needed but also allows the business to implement effective solutions on time minimizing downstream maintenance, quality inefficiencies and long-term operational cost. Engagement goals with the Architecture team include leadership and execution coverage across the following areas

  • :Thought Leadershi
  • pSolution Desig
  • nLead Delivery for Solution

sThe Solutions Architect functions within the Solution Architecture team

  • :Provides technical and project leadership on complex end-to-end enterprise implementations, expansion opportunities, operational program efficiencies and AGS internal technology initiative
  • sLeads requirements gathering, solution design, testing and deployment of client invoicing solution
  • sAnalyses clients’ business and technical challenges and designs comprehensive solutions that integrate smoothly into customer environment
  • sProvides consultation to internal and external leadership on technology best practices and trend
  • sSupports, Builds and Maintains team process documentation related to all VMS, RPO and Internal technology we support as a functio
  • nRecommends appropriate courses of action to technology vendors and leadership on technical issue
  • sResearches and documents industry trends & technologies and advocates courses of action to maintain cost effectiveness and competitivenes
  • sOversees and supports project data collection, modelling and analysi
  • sResponsible for execution of integration testing, analysis and validation
  • sCoordinates & provides input to technology and data staging (functional and technical
  • )Manages technical documentation creation, analysis and maintenance (specifications, technology documents, error handling guides, invoice process flows, test scenarios, etc.
  • )Provides operational and technology solution governance to cross-functional team
  • sAttends project meetings providing technology considerations, notes and takeaway
  • sConducts technology research and analysis supporting project business rule
  • sDefines and implements technical standards and procedures across supported program
  • sManages, coaches and directs the work of one or more Solutions Analysts as applicabl

e

Qualification

  • sAdvanced proficiency in creating architectural designs for complex program
  • sAdvanced knowledge of AGS technology platforms and partners (VMS tools, RPO tech and tools, Acumen Source and Acumen Insights, etc
  • )Excellent consulting, negotiating, communicating, consensus building, presentation and facilitation skill
  • sProven innovator with the ability to think beyond established standards and processe
  • sKnowledge and experience applying current and emerging technology solutions and trends to solve for complex business problem
  • sWorking knowledge of various project methodologies (Agile, Waterfall, Scrum, Critical Path
  • )Working knowledge of shared services functions and responsibilities and how those impact the overall program and architectur
  • eExtensive knowledge of integration file formats and canonical structures, transmission protocols and transformation technologie
  • sBasic understanding of coding languages & mathematical logi
  • cAdvanced understanding of pseudocode used in technical specification document
  • sBasic understanding of file transmission and encryption as well as general data securit
  • yModerate understanding of database structure
  • sExtensive knowledge of web application architecture and development standard
  • sExceptional leadership skills demonstrated through the project and technical leadership experienc
  • eAbility to understand overall company strategy and best practices and apply/implement in assigned projects/initiative
  • sExpert-level ability to communicate highly complex technical information clearly and articulately to all levels and audience
  • sThorough knowledge of process modelling techniques and protocol
  • sKnowledge of the staffing industry, HR practices, and payroll and accounting processe
  • sExcellent Customer relations skill


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