1

Msp Program Manager Jobs in Rochester, MI (NOW HIRING)

Be Seen First

A typical Industrial Engineer is tasked with increasing productivity through the management of ... Accredited 4 years program. Industrial Engineering • Automotive Experience Required: 5 years of ...

New

Manage VMware vSphere health, lifecycle, and capacity across customer estates. * Lead ... Prior MSP, MSSP, or Global Systems Integrator (GSI) experience. * Familiarity with ServiceNow as ...

Manage VMware vSphere health, lifecycle, and capacity across customer estates. * Lead ... Prior MSP, MSSP, or Global Systems Integrator (GSI) experience. * Familiarity with ServiceNow as ...

next page

Showing results 1-20

Msp Program Manager information

See Rochester, MI salary details

$35.4K

$98.9K

$144.5K

How much do msp program manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for msp program manager in Rochester, MI is $98,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $122,000.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are popular job titles related to Msp Program Manager jobs in Rochester, MI? For Msp Program Manager jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in Rochester, MI look for? The top searched job categories for Msp Program Manager jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Msp Program Manager jobs? Cities near Rochester, MI with the most Msp Program Manager job openings:
Infographic showing various Msp Program Manager job openings in Rochester, MI as of June 2026, with employment types broken down into 39% Full Time, 47% Part Time, 3% Temporary, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $98,912 per year, or $47.6 per hour.

Supervisory IT Specialist (PLCYPLN)

Army Tank-Automotive and Armament Command (TACOM)

Warren, MI • On-site, Remote

$138K - $197K/yr

Full-time

Posted 8 days ago


Job description

Summary
About the Position: "This position is subject to organizational compensation limits as identified in the organization's CCAS business rules or compensation management strategy policy. The compensation limit for this position is equivalent to the GS-14, step 10. The salary range for this position is $138,734-$180,360. If the incumbent's salary currently exceeds the GS-14, step 10 level, incumbent will be put on a salary control point at the incumbent's existing salary."
Learn more about this agency
Duties
Help
  • Plans work to be accomplished by subordinates, sets priorities, and establishes schedules for work completion.
  • Assigns work based on priorities, requirements of assignments, and capabilities of employees.
  • Ensures timely performance of work and that quality standards are met.
  • Interviews candidates for vacant positions, recommends selections, promotions, or reassignments.
  • Outlines program objectives, initiates actions, identifies problems, and formulates/develops plans, methods, policies and procedures.
  • Interprets information technology regulations, standards and guidelines, conducts analysis, provides guidance and recommends solutions for complex information technology issues.
  • Represents the Corporate Information Office (CIO), G-6 in meetings and workgroups, and commits the CIO, G-6 and TACOM to courses of action.

Requirements
Help
Conditions of employment
  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
  • The duties of this position require up to 15% temporary duty (TDY) travel.
  • One year supervisory probation period may be required.
  • In accordance with DoDM 8140.03 and supplemental Army guidance, employee must obtain and maintain the following requirements for each Cyber work role (except Data, AI, and/or Software Engineering) at the assigned proficiency level. See Below:
  • 1) Foundational qualification requirements within 9 months, 2) Resident qualification requirements within 12 months, 3) 20 hours of Continuous Professional Development (CPD) per work role code (which can overlap).

Qualifications
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
  • Current Civilian Employees of the Command
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Veterans Employment Opportunity Act (VEOA) of 1998

For this announcement, Current Civilian Employees of the Command is defined as Current Army Materiel Command (AMC) employees and employees of commands that fall under AMC with competitive status
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: Your resume must reflect one year of specialized experience which includes: 1) Developing and implementing policies and procedures to ensure security of information systems; 2) Briefing of senior leadership on IT initiatives and/or activities and their cybersecurity exposure; AND 3) Leading a team of people involving IT programs and projects. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (NH-03/GS-13).
In addition to the specialized experience listed above, this position also has an Individual Occupational Requirement (IOR) which also must be met. Your experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the nine competencies, as defined:
(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
(3) Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
(4) Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
(5) Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations
(6) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
(7) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
(8) Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
(9) Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
Applicants to this announcement referred for consideration to selecting officials, may be asked to complete preemployment assessments. The assessments will supplement the interview process, with the results being one data element among several used to evaluate a candidate's technical skills, supervisory abilities, and position fit. Candidates will be notified with separate instructions should they be required to complete the assessments.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone - no substitution of education for experience is permitted.
Additional information
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
  • Direct deposit of pay is required.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is an Information Technology Career Field position.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.