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Msp Program Manager Jobs in Rochester, MI (NOW HIRING)

Customer Service

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Servicing - Customer Advocate

Royal Oak, MI · On-site

$16 - $22.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... assistance programs. * Identify the root cause of delinquency through active listening and ... Ability to manage multiple accounts while meeting productivity and regulatory deadlines.

Customer Service

Be Seen First

Servicing - Customer Advocate

Royal Oak, MI · On-site

$16 - $22.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... assistance programs. * Identify the root cause of delinquency through active listening and ... Ability to manage multiple accounts while meeting productivity and regulatory deadlines.

Jolera

Senior Infrastructure Architect

Detroit, MI · On-site

Manage VMware vSphere health, lifecycle, and capacity across customer estates. * Lead ... Prior MSP, MSSP, or Global Systems Integrator (GSI) experience. * Familiarity with ServiceNow as ...

Jolera

Senior Infrastructure Architect

Detroit, MI · On-site

Manage VMware vSphere health, lifecycle, and capacity across customer estates. * Lead ... Prior MSP, MSSP, or Global Systems Integrator (GSI) experience. * Familiarity with ServiceNow as ...

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Rochester, MI

Msp Program Manager information

See Rochester, MI salary details

$35.4K

$98.9K

$144.5K

How much do msp program manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for msp program manager in Rochester, MI is $98,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $122,000.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.

What are popular job titles related to Msp Program Manager jobs in Rochester, MI?

For Msp Program Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Msp Program Manager jobs in Rochester, MI look for?

The top searched job categories for Msp Program Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Msp Program Manager jobs?

Cities near Rochester, MI with the most Msp Program Manager job openings:

Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $98,912 per year, or $47.6 per hour.

Contract Specialist

US Department of the Army

Detroit, MI • On-site

$106K/yr

Full-time

Posted 5 days ago

United States Army rating

6.2

Company rating: 6.2 out of 10

Based on 491 frontline employees who took The Breakroom Quiz

44th of 49 rated military and defense

Job description

About the Position: This position is located within the US Army Corps of Engineers, Contracting Division where you will function as a Senior Contract Specialist managing all aspects of the functional area of contract preparation and management for the Temporary Emergency Power mission supporting FEMA in emergency response activities that range from no notice events such as wildfires, earthquakes, or tornados, or notice events such as a hurricane or severe winter storms.
Qualifications:

This job announcement will fill one vacancy at the full performance level (FPL) of GS-13 in one of the locations listed.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • Current Department of Army Civilian Employees
  • Current Department of Defense (DOD) Civilian Employee (non-Army)
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Interagency Career Transition Assistance Plan
  • Non-Department of Defense (DoD) Transfer
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Reinstatement
  • Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the education and experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience and your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Basic Requirement for Contract Specialist:
Bachelor's degree (or higher degree) from an accredited educational institution authorized to grant baccalaureate degrees.
OR
Exemption: You are exempt from the education requirements above if (A) you are a current civilian employee in DoD who occupied GS-1102 positions or contracting positions with authority to award or administer contracts above the simplified acquisition threshold in an Executive Department on or before September 30, 2000; OR (B) you are a current military member who occupied a similar occupational specialty to the GS (or equivalent)-1102 on or before September 30, 2000.
In addition to the Basic Requirement above, to qualify for this position you must also meet the qualification requirements listed below.
TO QUALIFY FOR THE FPL GS-13:
Specialized Experience: One year of specialized experience which includes working independently as a contract officer or senior contract specialist, procuring a wide variety of supplies and services, construction, and/or architect/engineering services; administering terms and conditions of contracts; developing a wide variety of solicitation documents; developing and coordinating justification and approval documents; negotiating and awarding contracts and contract modifications; performing price/cost analysis; and monitoring contractor's performance. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).Education:FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

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Industry

National security, health care and social assistance, national security and international affairs and public administration

Company size

10,000+ Employees

Headquarters location

Arlington, VA, US

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