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Msp Program Manager Jobs in Atlanta, GA (NOW HIRING)

AMN Healthcare Nursing

Travel Nurse RN - CVOR

Atlanta, GA · On-site

$2.4K - $3.3K/wk

... program, and at least six months of operating room or CVOR experience. Basic Life Support (BLS ... Apply now to join this Travel RN-CVOR assignment at Emory Saint Joseph's Hospital of Atlanta - MSP ...

AMN Healthcare Nursing

Travel Nurse RN - CVOR

Atlanta, GA · On-site

$2.4K - $3.3K/wk

... program, and at least six months of operating room or CVOR experience. Basic Life Support (BLS ... Apply now to join this Travel RN-CVOR assignment at Emory Saint Joseph's Hospital of Atlanta - MSP ...

NLB Services

Sr. Systems Engineer

Atlanta, GA · On-site

$100K - $137K/yr

Knowledge of Customer Experience Management, Application Performance monitoring and log analytics ... programs, and activities. To request reasonable accommodation, contact HR department by sending an ...

ATC Healthcare

Step down RN

Marietta, GA

$54/hr

... MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on ... Completion of an accredited Registered Nurse program of study. * Current and unencumbered license ...

Cargill

ERP Application Developer (ATL or MSP)

Atlanta, GA · On-site

$69K - $105K/yr

Key Accountabilities APPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application ... As part of your overall rewards, we offer a comprehensive benefit program including medical and/or ...

Sangoma

Director of Marketing

Atlanta, GA · Remote

... managing marketing teams. * Proven success building and executing demand generation programs that ... Experience in SaaS, cloud communications, telecommunications, UCaaS, CCaaS, CPaaS, MSP, or related ...

Sangoma

Director of Marketing

Atlanta, GA · Remote

... managing marketing teams. * Proven success building and executing demand generation programs that ... Experience in SaaS, cloud communications, telecommunications, UCaaS, CCaaS, CPaaS, MSP, or related ...

HeadFirst BV

Statement of Work Specialist

Atlanta, GA · On-site +1

$53K - $64K/yr

... management of SOW consultants. * Collaboration : Partner with the Bartech Program Director and ... Ability to build positive team spirit. * 3+ years of MSP/VMS experience; procurement experience is ...

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Atlanta, GA

Msp Program Manager information

See Atlanta, GA salary details

$37K

$103.3K

$151K

How much do msp program manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for msp program manager in Atlanta, GA is $103,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $127,400.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What cities near Atlanta, GA are hiring for Msp Program Manager jobs? Cities near Atlanta, GA with the most Msp Program Manager job openings:
Msp Program Manager jobs near you
Service Delivery Manager, Infrastructure & Growth

Service Delivery Manager, Infrastructure & Growth

US Radiology Specialists

Atlanta, GA • On-site

Full-time

Posted 20 days ago

Job description

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.
Service Delivery Manager, Infrastructure & Growth
Location: Central or Eastern U.S. preferred with access to a major airport within one hour
Travel: Approximately 50-60% travel required
Position Summary
The Service Delivery Manager, Infrastructure & Growth is responsible for leading the successful delivery of IT infrastructure and implementation services for new imaging center openings, relocations, acquisitions, and expansion initiatives across the enterprise. This role manages a team of Implementation Engineers while also serving as a hands-on technical leader capable of directly supporting implementations when needed.
Partnering closely with Construction Management, the PMO, Infrastructure teams, vendors, and managed service providers, this leader ensures imaging centers are delivered on time, within budget, and fully operational at go-live. The ideal candidate thrives in a fast-paced environment, can manage multiple concurrent projects, and is accountable for end-to-end IT delivery from planning through post-go-live stabilization.
This role is critical to supporting rapid organizational growth and requires a leader who can scale processes, drive accountability, and step into execution gaps as necessary.
Key Responsibilities
IT Delivery & Growth Initiatives
  • Lead end-to-end IT delivery for new imaging center openings, relocations, mergers/acquisitions, and expansion projects.
  • Ensure alignment with construction timelines and proactively identify risks that could impact opening dates.
  • Maintain consistent implementation standards, processes, and quality expectations across all sites.
  • Serve as the escalation point for complex technical or operational issues impacting timelines, budgets, or readiness.

Team Leadership & Development
  • Lead, mentor, and develop a team of Implementation Engineers to ensure high performance and delivery consistency.
  • Allocate resources effectively across multiple projects based on priority, complexity, and timelines.
  • Establish accountability for project milestones, SLA adherence, go-live readiness, and implementation outcomes.
  • Identify skill gaps and provide coaching to strengthen technical and project delivery capabilities.

Hands-On Technical Leadership
  • Operate as a player-coach by directly supporting implementations during peak demand periods or critical project phases.
  • Perform or oversee on-site and remote technical activities, including:
    • Network and infrastructure setup
    • ISP and low-voltage vendor coordination
    • Hardware deployment and telecom setup
    • Modality connectivity and VPN coordination
    • Software testing, troubleshooting, and infrastructure validation
  • Provide on-site leadership during go-live events to ensure seamless activation and rapid issue resolution.

Cross-Functional Coordination
  • Partner closely with Construction Management, the PMO, Infrastructure and Network teams, vendors, and MSP partners to ensure successful project execution.
  • Ensure IT activities are fully integrated into construction and operational workflows.
  • Drive clear and structured communication regarding project status, risks, dependencies, and decisions across stakeholders.

Operational Excellence & Process Improvement
  • Develop and standardize scalable implementation processes to support continued organizational growth.
  • Improve efficiencies related to scheduling, vendor coordination, equipment readiness, and site validation.
  • Track and report key performance metrics including:
    • On-time center openings
    • Budget adherence
    • Go-live defect rates
    • Post-implementation incident trends
  • Continuously improve delivery processes using lessons learned and operational feedback.

Risk & Vendor Management
  • Identify and mitigate risks related to construction schedules, infrastructure readiness, vendor dependencies, and operational support.
  • Coordinate with external vendors including ISP providers, cabling vendors, and hardware suppliers to ensure timely delivery and execution.
  • Hold vendors and partners accountable to project timelines, commitments, and service expectations.

Qualifications & Experience
Education
  • Bachelor's degree in Information Technology, Engineering, or a related field preferred.

Experience
  • 7+ years of experience in IT infrastructure, implementations, or service delivery environments.
  • 3+ years of leadership experience managing technical teams or implementation resources.
  • Proven success supporting multi-site expansion initiatives or large-scale rollout programs.
  • Healthcare, imaging, or other regulated industry experience strongly preferred.

Technical Expertise
Strong working knowledge of:
  • WAN/LAN networks, VPNs, and firewalls
  • Low-voltage cabling and site infrastructure requirements
  • ISP circuit provisioning and vendor coordination
  • Wireless networking, switching, and endpoint deployments
  • Windows desktop troubleshooting and support

Ability to independently execute implementation tasks when necessary.
Leadership & Communication
  • Strong leadership presence with the ability to influence and collaborate across cross-functional teams.
  • Excellent communication and organizational skills, including executive-level reporting.
  • Ability to operate with urgency, accountability, and minimal oversight in a high-growth environment.

Preferred Industry Experience
  • Experience in healthcare or radiology/imaging environments preferred.
  • Familiarity with modality integration, PACS/RIS systems, and clinical workflows is a plus.

Work Environment
  • Fast-paced, high-growth environment requiring strong prioritization and adaptability.
  • Willingness to travel up to 60% during peak implementation periods.
  • Flexibility to support occasional night and weekend work during go-live events and critical implementations.

Success Profile
Success in this role includes:
  • Imaging centers opening on time with no IT-related delays
  • Minimal post-go-live incidents through strong infrastructure readiness
  • A high-performing, accountable Implementation Engineering team
  • Scalable delivery processes that support increasing growth demands
  • Strong alignment between IT, Construction, PMO, and operational stakeholders

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
Lumexa Imaging is an equal opportunity employer.

Apply