Manager, Data Operations
Knoxville, TN · On-site
Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...
Manager, Data Operations
Knoxville, TN · On-site
Responsibilities : • Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure ...
IT SUpport Engineer
Nashville, TN · On-site
Accurately document work and manage tickets using MSP best practices * Assist with deployments, upgrades, and IT projects as needed What We're Looking For * Strong foundational IT support experience ...
IT SUpport Engineer
Nashville, TN · On-site
Accurately document work and manage tickets using MSP best practices * Assist with deployments, upgrades, and IT projects as needed What We're Looking For * Strong foundational IT support experience ...
SkillBridge Intern, Audit & Assurance
Chattanooga, TN · On-site
$13.75 - $18.25/hr
With your colleagues, with your manager, and with your clients, this is a partnership. We hold true to ensuring we are always approachable and every decision at MSP is a joint effort. What You'll Do ...
SkillBridge Intern, Audit & Assurance
Chattanooga, TN · On-site
$13.75 - $18.25/hr
With your colleagues, with your manager, and with your clients, this is a partnership. We hold true to ensuring we are always approachable and every decision at MSP is a joint effort. What You'll Do ...
Deploying and managing Windows Servers and Active Directory * Designing Local Area Networks ... Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) * CompTIA ...
Quick apply
Deploying and managing Windows Servers and Active Directory * Designing Local Area Networks ... Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) * CompTIA ...
SkillBridge Intern, Audit & Assurance
Chattanooga, TN · On-site
$13.75 - $18.25/hr
With your colleagues, with your manager, and with your clients, this is a partnership. We hold true to ensuring we are always approachable and every decision at MSP is a joint effort. What You'll Do ...
SkillBridge Intern, Audit & Assurance
Chattanooga, TN · On-site
$13.75 - $18.25/hr
With your colleagues, with your manager, and with your clients, this is a partnership. We hold true to ensuring we are always approachable and every decision at MSP is a joint effort. What You'll Do ...
SkillBridge Intern, Tax
Chattanooga, TN · On-site
With your colleagues, with your manager, and with your clients, this is a partnership. We hold true to ensuring we are always approachable and every decision at MSP is a joint effort. What You'll Do ...
SkillBridge Intern, Tax
Chattanooga, TN · On-site
With your colleagues, with your manager, and with your clients, this is a partnership. We hold true to ensuring we are always approachable and every decision at MSP is a joint effort. What You'll Do ...
SkillBridge Intern, Client Accounting Services
Chattanooga, TN · On-site
$14.50 - $18.50/hr
With your colleagues, with your manager, and with your clients, this is a partnership. We hold true to ensuring we are always approachable and every decision at MSP is a joint effort. What You'll Do ...
SkillBridge Intern, Client Accounting Services
Chattanooga, TN · On-site
$14.50 - $18.50/hr
With your colleagues, with your manager, and with your clients, this is a partnership. We hold true to ensuring we are always approachable and every decision at MSP is a joint effort. What You'll Do ...
Introduce clients to solutions like Managed IT Services, VoIP Systems, Cloud Solutions ... Stay sharp on the latest trends in IT, MSP services, cloud tech, and business automation
Introduce clients to solutions like Managed IT Services, VoIP Systems, Cloud Solutions ... Stay sharp on the latest trends in IT, MSP services, cloud tech, and business automation
Introduce clients to solutions like Managed IT Services, VoIP Systems, Cloud Solutions ... Stay sharp on the latest trends in IT, MSP services, cloud tech, and business automation
Introduce clients to solutions like Managed IT Services, VoIP Systems, Cloud Solutions ... Stay sharp on the latest trends in IT, MSP services, cloud tech, and business automation
Be Seen First
MSP Support Engineer
Memphis, TN · On-site
$45K - $55K/yr
An Information Technology Managed Services Provider based in Memphis, TN, is looking for a Technical Support Representative to join our team. We're an outsourced IT support firm supporting ...
Quick apply
Be Seen First
MSP Support Engineer
Memphis, TN · On-site
$45K - $55K/yr
An Information Technology Managed Services Provider based in Memphis, TN, is looking for a Technical Support Representative to join our team. We're an outsourced IT support firm supporting ...
Senior System Administrator
Franklin, TN · On-site
$82K - $112K/yr
Identify recurring escalation patterns from the MSP; raise systemic issues to the Infrastructure Manager with a recommended fix, not just a flag. * Provide clear, specific technical direction to MSP ...
Senior System Administrator
Franklin, TN · On-site
$82K - $112K/yr
Identify recurring escalation patterns from the MSP; raise systemic issues to the Infrastructure Manager with a recommended fix, not just a flag. * Provide clear, specific technical direction to MSP ...
Acumen Technology is a security-first Managed Service Provider (MSP) founded in 2016, serving financial institutions, healthcare organizations, and other businesses that take IT and cybersecurity ...
Acumen Technology is a security-first Managed Service Provider (MSP) founded in 2016, serving financial institutions, healthcare organizations, and other businesses that take IT and cybersecurity ...
Acumen Technology is a security-first Managed Service Provider (MSP) founded in 2016, serving financial institutions, healthcare organizations, and other businesses that take IT and cybersecurity ...
Quick apply
Acumen Technology is a security-first Managed Service Provider (MSP) founded in 2016, serving financial institutions, healthcare organizations, and other businesses that take IT and cybersecurity ...
Acumen Technology is a security-first Managed Service Provider (MSP) founded in 2016, serving financial institutions, healthcare organizations, and other businesses that take IT and cybersecurity ...
Acumen Technology is a security-first Managed Service Provider (MSP) founded in 2016, serving financial institutions, healthcare organizations, and other businesses that take IT and cybersecurity ...
IT Engineer
Knoxville, TN · On-site
This is a direct-hire opportunity supporting a multi-client/MSP-style environment . The right ... Proven ability to context switch and manage multiple priorities * Strong customer-facing ...
IT Engineer
Knoxville, TN · On-site
This is a direct-hire opportunity supporting a multi-client/MSP-style environment . The right ... Proven ability to context switch and manage multiple priorities * Strong customer-facing ...
Sell ITCO's full portfolio of offerings, including managed IT services (MSP), IT assessments, fractional CXO and strategy engagements, AI enablement, and purpose-built application development. * Lead ...
Sell ITCO's full portfolio of offerings, including managed IT services (MSP), IT assessments, fractional CXO and strategy engagements, AI enablement, and purpose-built application development. * Lead ...
Southern Region Growth Manager
Knoxville, TN · On-site
$200K - $300K/yr
Sell ITCO's full portfolio of offerings, including managed IT services (MSP), IT assessments, fractional CXO and strategy engagements, AI enablement, and purpose-built application development. * Lead ...
Southern Region Growth Manager
Knoxville, TN · On-site
$200K - $300K/yr
Sell ITCO's full portfolio of offerings, including managed IT services (MSP), IT assessments, fractional CXO and strategy engagements, AI enablement, and purpose-built application development. * Lead ...
3LS Operations Manager
Brentwood, TN · On-site
Management of our 3LS Office tenant, in collaboration with our MSP provider. Provide support to leadership for universal policies and procedures. Provide administrative support to the 3LS CFO. What ...
3LS Operations Manager
Brentwood, TN · On-site
Management of our 3LS Office tenant, in collaboration with our MSP provider. Provide support to leadership for universal policies and procedures. Provide administrative support to the 3LS CFO. What ...
3LS Operations Manager
Brentwood, TN · On-site
Management of our 3LS Office tenant, in collaboration with our MSP provider. Provide support to leadership for universal policies and procedures. Provide administrative support to the 3LS CFO. What ...
3LS Operations Manager
Brentwood, TN · On-site
Management of our 3LS Office tenant, in collaboration with our MSP provider. Provide support to leadership for universal policies and procedures. Provide administrative support to the 3LS CFO. What ...
You will also manage the 3LS Office tenant with our MSP provider and supply policy guidance and administrative support to the CFO, driving operational excellence across the organization. #J-18808 ...
You will also manage the 3LS Office tenant with our MSP provider and supply policy guidance and administrative support to the CFO, driving operational excellence across the organization. #J-18808 ...
Msp Manager information
See Tennessee salary details
$22.2K - $29.8K
9% of jobs
$29.8K - $37.3K
15% of jobs
$37.9K is the 25th percentile. Wages below this are outliers.
$37.3K - $44.9K
17% of jobs
The median wage is $47.5K / yr.
$44.9K - $52.4K
27% of jobs
$57.1K is the 75th percentile. Wages above this are outliers.
$52.4K - $60K
12% of jobs
$60K - $67.5K
8% of jobs
$67.5K - $75.1K
4% of jobs
$75.1K - $82.6K
3% of jobs
$82.6K - $90.2K
2% of jobs
$90.2K - $97.7K
2% of jobs
$97.7K - $105.3K
1% of jobs
$22.2K
$54K
$105.3K
How much do msp manager jobs pay per year?
As of Aug 23, 2026, the average yearly pay for msp manager in Tennessee is $54,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $62,200.00 per year, depending on experience, location, and employer.
What is an MSP Manager?
An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.
What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?
An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.
What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?
To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.
What is the difference between Msp Manager vs Service Delivery Manager?
| Aspect | Msp Manager | Service Delivery Manager |
|---|---|---|
| Primary Focus | Managing managed service provider operations, client relationships, and service delivery | Overseeing service delivery processes, ensuring client satisfaction, and managing service teams |
| Certifications | ITIL, CompTIA, PMP often preferred | ITIL, PMP, or similar certifications common |
| Work Environment | IT service providers, MSP companies, tech firms | IT service departments, consulting firms, tech companies |
| Common Tasks | Client account management, service performance monitoring, vendor coordination | Process improvement, team management, client communication |
The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.
What are popular job titles related to Msp Manager jobs in Tennessee?
For Msp Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Msp Manager jobs in Tennessee look for?
The top searched job categories for Msp Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Msp Manager jobs?
Cities in Tennessee with the most Msp Manager job openings:
Job description
Job Summary:
KPMG is a leading provider of audit, tax, and advisory services, known for its commitment to individual development and community support. They are seeking a Manager, Data Operations to lead and manage resources for Azure Data Lake operations, ensuring platform stability and overseeing data operations monitoring.
Responsibilities:
• Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities
• Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues
• Own service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as required
• Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders
• Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures
• Serve as the primary escalation point for operational issues, collaborating with cross functional teams while providing coaching and guidance to technical staff
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
Required:
• Minimum five years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Azure Data Factory, Azure Databricks, Azure Data Lake Storage Gen2, and Generative and Agentic AI concepts
• Experience leading and overseeing Managed Service Provider (MSP) teams across multiple time zones
• Strong ability to develop and maintain clear, comprehensive technical and operational documentation
• Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and ability to translate platform insights into actionable improvements
• Strong communication and collaboration skills, with experience supporting strategic planning and cross functional stakeholders
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Preferred:
• Bachelor's degree from an accredited college or university is preferred
Company:
KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. Founded in 2010, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.
KPMG is a leading provider of audit, tax, and advisory services, known for its commitment to individual development and community support. They are seeking a Manager, Data Operations to lead and manage resources for Azure Data Lake operations, ensuring platform stability and overseeing data operations monitoring.
Responsibilities:
• Lead and manage Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities
• Ensure platform stability and reliability through proactive monitoring, effective incident response, and timely resolution of technical issues
• Own service level agreement (SLA) performance by tracking operational metrics, addressing breaches, and driving corrective actions as required
• Oversee end-to-end data operations monitoring and communicate platform performance, risks, and issues to stakeholders
• Maintain and govern operational documentation, including platform design artifacts, configuration standards, and troubleshooting procedures
• Serve as the primary escalation point for operational issues, collaborating with cross functional teams while providing coaching and guidance to technical staff
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
Required:
• Minimum five years of recent experience managing data operations, including data pipeline monitoring and incident response, with strong knowledge of Azure Data Factory, Azure Databricks, Azure Data Lake Storage Gen2, and Generative and Agentic AI concepts
• Experience leading and overseeing Managed Service Provider (MSP) teams across multiple time zones
• Strong ability to develop and maintain clear, comprehensive technical and operational documentation
• Demonstrated success meeting SLAs and performance metrics, with a continuous improvement mindset and ability to translate platform insights into actionable improvements
• Strong communication and collaboration skills, with experience supporting strategic planning and cross functional stakeholders
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Preferred:
• Bachelor's degree from an accredited college or university is preferred
Company:
KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. Founded in 2010, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.