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Msp Manager Jobs in Minnesota (NOW HIRING)

We deliver a clearly differentiated managed IT service that combines Fractional CIO leadership ... Recognized on the Inc. 5000 and Channel Futures MSP 501, and repeatedly named one of the 100 Best ...

We deliver a clearly differentiated managed IT service that combines Fractional CIO leadership ... Recognized on the Inc. 5000 and Channel Futures MSP 501, and repeatedly named one of the 100 Best ...

We deliver a clearly differentiated managed IT service that combines Fractional CIO leadership ... Recognized on the Inc. 5000 and Channel Futures MSP 501, and repeatedly named one of the 100 Best ...

MSP Level 3 Technician

Edina, MN · On-site

$70K - $85K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

MSP Support Technicians * Technical Support Administrators * Desktop Support Technicians * Tier II Support Engineers Preferred Backgrounds Experience from companies such as: * Managed Service ...

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

MSP Support Technicians * Technical Support Administrators * Desktop Support Technicians * Tier II Support Engineers Preferred Backgrounds Experience from companies such as: * Managed Service ...

The Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily operations of a team of hourly Ambassadors. The ideal ...

The Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily operations of a team of hourly Ambassadors. The ideal ...

... MSP (Minneapolis-Saint Paul International Airport) with unlimited growth opportunities. Possible ... Managers. Benefits Full Time Benefits Include: * Vacation Time (After 1 Year) * 401k With Match ...

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Msp Manager information

See Minnesota salary details

$24K

$58.3K

$113.6K

How much do msp manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for msp manager in Minnesota is $58,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $67,100.00 per year, depending on experience, location, and employer.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What are the most commonly searched types of Msp jobs in Minnesota?

The most popular types of Msp jobs in Minnesota are:

What are popular job titles related to Msp Manager jobs in Minnesota?

For Msp Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Msp Manager jobs in Minnesota look for?

The top searched job categories for Msp Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Msp Manager jobs?

Cities in Minnesota with the most Msp Manager job openings:

Infographic showing various Msp Manager job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,300 per year, or $28 per hour.

Aircraft Maintenance Shift Manager (MSP)

Sun Country Airlines

Minneapolis, MN • On-site

$115K - $135K/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Sun Country Airlines rating

6.2

Company rating: 6.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

18th of 26 rated airlines


Job description

About Sun Country Airlines

We’re not your average airline. We’re agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a exciting and growing company, as an Aircraft Maintenance Shift Manager you'll enjoy these benefits and more:

  • Comprehensive benefit package including dental and vision 
  • PPO and high deductible health plans 
  • Health savings account and Flexible Spending Account 
  • Starting day one free standby and discounted travel privileges for employees, family, & friends
  • 401(k) match
  • Paid Time Off 
  • Paid holidays 
  • Life and AD&D Insurance
  • Employee Assistance Program including counseling for employees and their family 
  • Fitness incentive and Stop Smoking Support 

Aircraft Maintenance Shift Manager Overview:  

The Aircraft Maintenance Shift Manager will assist the Manager Aircraft Maintenance in the management, conduct, monitoring, and control of the Sun Country Airlines’ maintenance production activities for in-house and vendor maintenance of aircraft, components, and powerplants.

Essential Roles and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Assist in the direction and supervision of the activities of all MSP maintenance personnel
  • Monitoring of the daily maintenance operation. Identification and analysis of maintenance problems and implementation of appropriate corrective actions
  • Assist in the hiring and determination of training and qualification requirements of line maintenance personnel and assuring that these requirements are satisfied
  • Scheduling of short-term, routine, and non-routine work requirements. Assuring that such work is accomplished in a timely, effective, and efficient manner
  • Assist in the preparation of line maintenance budget - including staffing, facility, and equipment
  • Monitoring the cost performance of in-house and vendor production maintenance activities, identification of deviations from budget, and establishment of corrective actions
  • Monitoring of flight schedule performance of Sun Country Airlines. Identification of problems involving the aircraft maintenance operation. Establishment and implementation of appropriate corrective actions
  • Direction and monitoring of maintenance production systems and activities to assure that all aspects of the operation are conducted in accordance with Sun Country Airlines’ manuals and procedures and are in compliance with applicable Federal Aviation Regulations
  • Assist mechanics as required in the daily maintenance operation
  • Work closely with Maintenance Planning to schedule the nightly workload in MSP
  • Conduct all tasks in a safe and efficient manner complying with all local, state, Federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by Sun Country Airlines
  • Any other duties assigned by management

Required Qualifications:

  • Two or more years of Technical Operations experience
  • A&P License
  • Previous Lead experience
  • Previous experience working in TRAX and AIMS
  • Excellent communication, organizational, problem solving skills
  • Proficient in Microsoft Office
  • Strong Management/people skills
  • Proven leadership ability
  • Ability to multitask in high stress situations
  • Work effectively with minimal supervision under stressful situations
  • Strong sense of urgency
  • Must be able to obtain MSP SIDA Badge and customs seal

  • Must have valid driver’s license and passport

Preferred Qualifications: 

  • Previous Line Maintenance supervisor experience
  • 737 FAM Course completion
  • A&P experience on Boeing 737NG

Compensation:

$115,000.00-135,000.00. This is the base compensation for this role. 

Classification:

Full-time, Exempt 

Working Location:

This position is open in Minneapolis, MN.

Supervisory Responsibility:

Aircraft Maintenance Technicians & Lead Aircraft Maintenance Technicians. 

Work environment:

This job primarily operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones photocopiers, filing cabinets. This job will also operate in the maintenance hangar and ramp area. This role is routinely exposed to all weather elements.

Physical Demands:

Work is performed while standing, sitting and/or walking. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the use of hands for simple grasping and fine manipulations. Requires bending, squatting, crawling, climbing, reaching. Requires the ability to lift, carry, push, or pull medium weights, up to 75 pounds. Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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