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Msp Mac Jobs (NOW HIRING)

TeamLogic IT

MSP Level 2 Technician

Alexandria, VA · On-site

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

ASCENDING

Mortgage Customer Services Specialist

Richmond, VA · On-site

$16.75 - $22/hr

Working knowledge of FHA, Client, Freddie Mac, VA, and USDA default servicing guidelines. * Proficiency with the MSP Servicing System. * Strong communication, negotiation, and analytical skills.

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$20.25 - $27.25/hr

About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that ... Apple / Mac Desktop OS installation and support * Microsoft Office 365 administration and support

Zen Techworks

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IT Support Technician (Level 2) - MSP / Hybrid Remote

Seattle, WA · On-site

$65K - $75K/yr

Troubleshoot Windows/Mac desktops, laptops, printers, and common business applications * Support ... Company Description We're a growing Managed Services Provider (MSP) based in Seattle. Our team ...

Netsurit US

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IT Field Service Engineer (Level II MSP Experience Required)

New York, NY · On-site

$60K - $75K/yr

T Field Service Engineer (Level II MSP Experience Required) Location: New York Metro Area Work Type ... Mac OS (must-have) * Bonus: Basic Linux knowledge and any AI/automation experience . * Excellent ...

Eclipse Integrated Systems

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K-12 Onsite Technology Support Specialist

Sacramento, CA · On-site

$75K - $80K/yr

... Eclipse MSP organization. You will not be operating alone. Responsibilities Provide onsite operational technology support within educational environments Support Apple Mac environments and ...

Eclipse Integrated Systems

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K-12 Onsite Technology Support Specialist

Sacramento, CA · On-site

$75K - $80K/yr

... Eclipse MSP organization. You will not be operating alone. Responsibilities Provide onsite operational technology support within educational environments Support Apple Mac environments and ...

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$70K - $90K/yr

About Us We're a mid-sized MSP based in New York City. We support clients nationwide to help them ... Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business ...

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How much do msp mac jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for msp mac in the United States is $45.20, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $57.93 per hour, depending on experience, location, and employer.

What are MSP Mac professionals?

MSP Mac professionals are IT specialists who work for Managed Service Providers (MSPs) and focus on supporting Apple Mac computers and related devices in business environments. They handle tasks such as setting up, managing, and troubleshooting Mac hardware and software, ensuring security, and integrating Macs with other systems. Their expertise helps organizations efficiently maintain and secure their Apple technology, allowing employees to stay productive and minimizing downtime.

What are the key skills and qualifications needed to thrive as an MSP Mac (Managed Service Provider Mac Support) technician, and why are they important?

To thrive as an MSP Mac technician, you need strong expertise in macOS systems, troubleshooting, and network fundamentals, usually supported by relevant IT certifications or experience. Familiarity with tools like Jamf, Apple Remote Desktop, and ticketing systems is essential for managing and supporting client environments. Excellent communication, problem-solving skills, and the ability to work independently or as part of a team help you deliver outstanding client support. These skills ensure rapid issue resolution, client satisfaction, and efficient management of Apple-based IT infrastructures.

How does an MSP Mac technician typically collaborate with other IT team members to resolve client issues?

As an MSP Mac technician, you’ll regularly work alongside Windows specialists, network engineers, and help desk staff to resolve multi-platform client issues. Collaboration often involves ticketing systems, joint troubleshooting sessions, and sharing expertise to ensure clients’ Apple devices integrate seamlessly in mixed environments. Strong communication skills and a willingness to document solutions are essential, as you’ll often need to explain Mac-specific best practices to colleagues who may be more familiar with other platforms.

What is the difference between Msp Mac vs Msp Technician?

AspectMsp MacMsp Technician
CertificationsApple Certified Mac Technician (ACMT)CompTIA A+, Apple Certified Mac Technician (ACMT)
Work EnvironmentApple retail stores, authorized service providers, corporate ITIT service providers, corporate IT departments, repair shops
Industry UsagePrimarily Apple-focused environmentsMixed environments including Windows and Mac
Job FocusDiagnosing and repairing Mac hardware/software issuesSupporting and troubleshooting various IT hardware/software, including Macs

While both roles involve working with Mac systems, Msp Mac specialists focus specifically on diagnosing and repairing Mac hardware and software, often holding Apple certifications. Msp Technicians may work with a broader range of IT equipment, including Macs, but their scope includes multiple platforms. The choice depends on whether the role is specialized in Apple products or more general IT support.

More about Msp Mac jobs
What cities are hiring for Msp Mac jobs? Cities with the most Msp Mac job openings:
What states have the most Msp Mac jobs? States with the most job openings for Msp Mac jobs include:
What job categories do people searching Msp Mac jobs look for? The top searched job categories for Msp Mac jobs are:
Msp Mac jobs near you
Mortgage Customer Services Specialist

Mortgage Customer Services Specialist

ASCENDING LLC

Richmond, VA

$16.75 - $22.25/hr

Other

Posted 11 days ago

Job description

Mortgage Customer Services Specialist

Richmond, VA (100% onsite) Long-term Contract-to-hire Schedule

1st–16th of each month: 9:30 a.m. – 6:00 p.m.

17th–end of month: 10:30 a.m. – 7:00 p.m.

Last two weekends of each month:

  • Work 3:00 p.m. – 7:00 p.m. on the preceding Wednesday
  • Work 9:00 a.m. – 1:00 p.m. on Saturday
Overview

Seeking a customer-focused specialist to collect payments on early-stage mortgage accounts (1–2 months past due), resolve issues, and set up repayment plans. This role also handles inbound loss mitigation calls and discusses available options with borrowers, ensuring accurate documentation in the MSP Servicing System and adherence to FHA/Client/Freddie Mac/VA/USDA default servicing guidelines.

Responsibilities
  • Make outbound and handle inbound calls to borrowers 30–60 days past due; collect payments and negotiate payment arrangements.
  • Take phone payments and set up structured repayment plans consistent with investor/insurer guidelines.
  • Handle inbound loss mitigation calls; explain options, gather information, and route/record as appropriate.
  • Assess borrower circumstances, identify root causes of delinquency, and work toward timely resolution.
  • Document all borrower interactions, promises to pay, and outcomes accurately in MSP.
  • Adhere to applicable servicing and default guidelines; follow internal policies and quality standards.
  • Meet performance metrics for right-party contacts, cure rates, and call quality while maintaining excellent customer service.
Knowledge and Skill Requirements
  • Collections or customer service experience (mortgage servicing preferred).
  • Working knowledge of FHA, Client, Freddie Mac, VA, and USDA default servicing guidelines.
  • Proficiency with the MSP Servicing System.
  • Strong communication, negotiation, and analytical skills.
  • Ability to manage priorities and maintain accuracy in a fast-paced, phone-intensive environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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