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Msp Mac Jobs (NOW HIRING)

TeamLogic IT

MSP Level 2 Technician

Greensboro, NC · On-site

$45K - $54K/yr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

TeamLogic IT

MSP Level 2 Technician

Greensboro, NC · On-site

$45K - $54K/yr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

ASCENDING

Mortgage Customer Services Specialist

Richmond, VA · On-site

$16.75 - $22/hr

Working knowledge of FHA, Client, Freddie Mac, VA, and USDA default servicing guidelines. * Proficiency with the MSP Servicing System. * Strong communication, negotiation, and analytical skills.

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$60K - $75K/yr

About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that ... Apple / Mac Desktop OS installation and support * Microsoft Office 365 administration and support

TeamLogic IT

MSP Level 2 Technician -Not Remote

Durham, NC · On-site

$28 - $36/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

Netsurit US

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IT Field Service Engineer (Level II MSP Experience Required)

New York, NY · On-site

$60K - $75K/yr

T Field Service Engineer (Level II MSP Experience Required) Location: New York Metro Area Work Type ... Mac OS (must-have) * Bonus: Basic Linux knowledge and any AI/automation experience . * Excellent ...

Tabush

Desktop Support Engineer

Quincy, MA · On-site

$70K - $90K/yr

About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support ... Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business ...

Tabush

Desktop Support Engineer

Manhattan, NY · On-site

$70K - $90K/yr

About Us We're a mid-sized MSP based in New York City with site office in Quincy, MA. We support ... Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business ...

Eclipse Integrated Systems

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K-12 Onsite Technology Support Specialist (CT)

Greenwich, CT · On-site

$65K - $75K/yr

... Eclipse MSP organization. You will not be operating alone. Responsibilities Provide onsite operational technology support within educational environments Support Apple Mac environments and ...

TeamLogic IT

Senior IT Technician MSP

Robbinsville, NJ · On-site

$65K - $75K/yr

Position Overview Seeking a Level II-III MSP Support Technician to provide exceptional IT support ... and Mac OS. * Active Directory knowledge is a plus. * Some knowledge and understanding of ...

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All JobsMsp Mac Jobs

Msp Mac information

See salary details

$10

$45

$81

How much do msp mac jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for msp mac in the United States is $45.20, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $57.93 per hour, depending on experience, location, and employer.

What are MSP Mac professionals?

MSP Mac professionals are IT specialists who work for Managed Service Providers (MSPs) and focus on supporting Apple Mac computers and related devices in business environments. They handle tasks such as setting up, managing, and troubleshooting Mac hardware and software, ensuring security, and integrating Macs with other systems. Their expertise helps organizations efficiently maintain and secure their Apple technology, allowing employees to stay productive and minimizing downtime.

What are the key skills and qualifications needed to thrive as an MSP Mac (Managed Service Provider Mac Support) technician, and why are they important?

To thrive as an MSP Mac technician, you need strong expertise in macOS systems, troubleshooting, and network fundamentals, usually supported by relevant IT certifications or experience. Familiarity with tools like Jamf, Apple Remote Desktop, and ticketing systems is essential for managing and supporting client environments. Excellent communication, problem-solving skills, and the ability to work independently or as part of a team help you deliver outstanding client support. These skills ensure rapid issue resolution, client satisfaction, and efficient management of Apple-based IT infrastructures.

How does an MSP Mac technician typically collaborate with other IT team members to resolve client issues?

As an MSP Mac technician, you’ll regularly work alongside Windows specialists, network engineers, and help desk staff to resolve multi-platform client issues. Collaboration often involves ticketing systems, joint troubleshooting sessions, and sharing expertise to ensure clients’ Apple devices integrate seamlessly in mixed environments. Strong communication skills and a willingness to document solutions are essential, as you’ll often need to explain Mac-specific best practices to colleagues who may be more familiar with other platforms.

What is the difference between Msp Mac vs Msp Technician?

AspectMsp MacMsp Technician
CertificationsApple Certified Mac Technician (ACMT)CompTIA A+, Apple Certified Mac Technician (ACMT)
Work EnvironmentApple retail stores, authorized service providers, corporate ITIT service providers, corporate IT departments, repair shops
Industry UsagePrimarily Apple-focused environmentsMixed environments including Windows and Mac
Job FocusDiagnosing and repairing Mac hardware/software issuesSupporting and troubleshooting various IT hardware/software, including Macs

While both roles involve working with Mac systems, Msp Mac specialists focus specifically on diagnosing and repairing Mac hardware and software, often holding Apple certifications. Msp Technicians may work with a broader range of IT equipment, including Macs, but their scope includes multiple platforms. The choice depends on whether the role is specialized in Apple products or more general IT support.

More about Msp Mac jobs
What cities are hiring for Msp Mac jobs? Cities with the most Msp Mac job openings:
What states have the most Msp Mac jobs? States with the most job openings for Msp Mac jobs include:
What job categories do people searching Msp Mac jobs look for? The top searched job categories for Msp Mac jobs are:
Msp Mac jobs near you
Infographic showing various Msp Mac job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 76% Full Time, 16% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $94,019 per year, or $45.2 per hour.
MSP Level 2 Technician

MSP Level 2 Technician

TeamLogic IT

Greensboro, NC • On-site

$45K - $54K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Benefits:
  • Competitive salary
  • Dental insurance
  • Donation matching
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Summary:
We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join our dynamic IT team. This role is pivotal in providing exceptional technical support and solutions to small to medium-sized businesses. The ideal candidate will exhibit a strong technical acumen, excellent customer service skills, and the ability to troubleshoot and resolve complex IT issues efficiently.
Responsibilities:
  • Technical Support and Troubleshooting: Provide advanced technical support to clients, including installing, configuring, and maintaining hardware and software.
  • Incident Management: Respond to and resolve escalated support tickets promptly, ensuring minimal downtime for clients.
  • Network Administration: Manage and maintain client networks, including routers, switches, firewalls, and wireless access points.
  • Security Management: Implement and manage security solutions, conduct regular security audits, and address potential vulnerabilities.
  • Backup and Disaster Recovery: Ensure client data is backed up regularly and develop disaster recovery plans to safeguard against data loss.
  • Client Communication: Maintain clear and professional communication with clients, providing updates and ensuring client satisfaction.
  • Documentation: Create and maintain detailed documentation of client systems, configurations, and support activities.
  • Project Implementation: Assist in the planning and execution of IT projects, ensuring they are completed on time and within budget.
  • Training and Mentoring: Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment.
  • Emergency Support: Provide on-call support for critical issues, including after-hours and weekend support as needed. Respond to emergencies promptly and take appropriate actions to minimize downtime and data loss.

Knowledge, Skills, & Qualifications:
  • Experience & Education: Minimum of 3-5 years in an MSP or similar IT support role; a degree in IT, Computer Science, or related field is preferred. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are highly desirable.
  • Technical Proficiency: Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and virtualization technologies such as VMware and Hyper-V.
  • Remote Monitoring & Ticketing Systems: Experience with RMM tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk.
  • Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs, VLANs, and Wi-Fi technologies.
  • Security Knowledge: Familiarity with firewalls, antivirus solutions, and industry best practices for cybersecurity.
  • Problem-Solving & Analytical Thinking: Strong ability to diagnose and resolve complex technical issues efficiently.
  • Communication & Customer Service: Excellent verbal and written communication skills, with a customer-focused approach to delivering high-quality service and building strong client relationships.
  • Time Management & Collaboration: Ability to manage multiple priorities in a fast-paced environment while working both independently and as part of a team.

Preferred Additional Qualifications
  • Cloud Services: Experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Automation: Familiarity with scripting and automation tools (e.g., PowerShell, Bash) to streamline processes.
  • Monitoring Tools: Knowledge of network and system monitoring tools (e.g., SolarWinds, Nanja, Auvik, etc.).
  • Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).

Work Environment
This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines.
  • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
  • Collaborative and supportive team culture.

Benefits:
  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Professional development and certification reimbursement
  • Opportunities for career advancement

Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Compensation: $45,000.00 - $54,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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