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Msp Mac Jobs (NOW HIRING)

TeamLogic IT

MSP Level 2 Technician

Lake Forest, CA · On-site

$27 - $29/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

TeamLogic IT

MSP Level 2 Technician

Scottsdale, AZ · On-site

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

TeamLogic, Inc.

MSP Level 2 Technician

Jacksonville, FL · On-site

$23 - $30/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

TeamLogic, Inc.

MSP Level 2 Technician

Gainesville, FL · On-site

$23 - $30/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

TeamLogic IT

MSP Level II Technician

Murrieta, CA · On-site

$26 - $30/hr

Training & development We are seeking an experienced and dedicated Managed IT Services (MSP) Level ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

TeamLogic IT

MSP Level 2 Technician

Coral Gables, FL · On-site

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

TeamLogic IT

MSP Level 2 Technician

Alexandria, VA · On-site

$55K - $81K/yr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

TeamLogic IT

MSP Level 2 Technician

Winter Park, FL · On-site

$23 - $33/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

TeamLogic IT

MSP Level 2 Technician

Oakland, CA · On-site

$50K - $80K/yr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

TeamLogic IT

MSP Level 2 Technician

North Charleston, SC · On-site

$35K - $65K/yr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

TeamLogic IT

MSP Level 2 Technician

Charleston, SC · On-site

$18.82 - $28/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and ...

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All JobsMsp Mac Jobs

Msp Mac information

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$10

$45

$81

How much do msp mac jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for msp mac in the United States is $45.20, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $57.93 per hour, depending on experience, location, and employer.

What are MSP Mac professionals?

MSP Mac professionals are IT specialists who work for Managed Service Providers (MSPs) and focus on supporting Apple Mac computers and related devices in business environments. They handle tasks such as setting up, managing, and troubleshooting Mac hardware and software, ensuring security, and integrating Macs with other systems. Their expertise helps organizations efficiently maintain and secure their Apple technology, allowing employees to stay productive and minimizing downtime.

What are the key skills and qualifications needed to thrive as an MSP Mac (Managed Service Provider Mac Support) technician, and why are they important?

To thrive as an MSP Mac technician, you need strong expertise in macOS systems, troubleshooting, and network fundamentals, usually supported by relevant IT certifications or experience. Familiarity with tools like Jamf, Apple Remote Desktop, and ticketing systems is essential for managing and supporting client environments. Excellent communication, problem-solving skills, and the ability to work independently or as part of a team help you deliver outstanding client support. These skills ensure rapid issue resolution, client satisfaction, and efficient management of Apple-based IT infrastructures.

How does an MSP Mac technician typically collaborate with other IT team members to resolve client issues?

As an MSP Mac technician, you’ll regularly work alongside Windows specialists, network engineers, and help desk staff to resolve multi-platform client issues. Collaboration often involves ticketing systems, joint troubleshooting sessions, and sharing expertise to ensure clients’ Apple devices integrate seamlessly in mixed environments. Strong communication skills and a willingness to document solutions are essential, as you’ll often need to explain Mac-specific best practices to colleagues who may be more familiar with other platforms.

What is the difference between Msp Mac vs Msp Technician?

AspectMsp MacMsp Technician
CertificationsApple Certified Mac Technician (ACMT)CompTIA A+, Apple Certified Mac Technician (ACMT)
Work EnvironmentApple retail stores, authorized service providers, corporate ITIT service providers, corporate IT departments, repair shops
Industry UsagePrimarily Apple-focused environmentsMixed environments including Windows and Mac
Job FocusDiagnosing and repairing Mac hardware/software issuesSupporting and troubleshooting various IT hardware/software, including Macs

While both roles involve working with Mac systems, Msp Mac specialists focus specifically on diagnosing and repairing Mac hardware and software, often holding Apple certifications. Msp Technicians may work with a broader range of IT equipment, including Macs, but their scope includes multiple platforms. The choice depends on whether the role is specialized in Apple products or more general IT support.

More about Msp Mac jobs
What cities are hiring for Msp Mac jobs? Cities with the most Msp Mac job openings:
What states have the most Msp Mac jobs? States with the most job openings for Msp Mac jobs include:
What job categories do people searching Msp Mac jobs look for? The top searched job categories for Msp Mac jobs are:
Msp Mac jobs near you
Infographic showing various Msp Mac job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 76% Full Time, 16% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $94,019 per year, or $45.2 per hour.
Tier 2 Support Desk Technician (MSP)

Tier 2 Support Desk Technician (MSP)

Network Essentials, Inc.

Charlotte, NC • Hybrid

$19.50 - $26.25/hr

Full-time

Posted 27 days ago

Job description

Position Overview

We are seeking a Tier 2 Support Desk Technician to join our Managed Services team. This role is ideal for a technically skilled, service-oriented professional who thrives on solving problems, supporting end users, and working collaboratively with peers.

The primary focus of this position is Microsoft 365 administration and support, along with intermediate networking, endpoint management, and hands-on technical work including workstation builds and onsite client support.

This is a hybrid role, with scheduled in-office days and regular onsite client visits required.

Key Responsibilities

Microsoft 365 Administration (Core Focus)

  • Administer and support Microsoft 365 environments, including:
    • Conditional Access Policies (CAP)
    • Multi-Factor Authentication (MFA)
    • Microsoft Intune (device compliance, configuration profiles, app deployment)
    • Autopilot provisioning and deployment
    • Sensitivity labels and data protection policies
    • User provisioning, licensing, and identity management
  • Troubleshoot issues across:
    • Exchange Online
    • SharePoint Online
    • OneDrive
    • Teams

End User & Desktop Support

  • Provide technical support for all service desk tickets
  • Build, configure, and deploy new workstations and laptops
  • Perform hardware/software troubleshooting and upgrades
  • Support current Windows desktop and server OS, Mac OS environments and standard business applications

Networking (Intermediate Level)

  • Troubleshoot and support:
    • Firewalls (basic rule management and troubleshooting)
    • IP addressing and subnetting
    • VLAN configuration (basic to intermediate)
    • VPN connectivity issues

Client & Onsite Support

  • Perform scheduled onsite visits for client support and projects
  • Maintain strong client relationships and communicate clearly with non-technical users
  • Document work performed and update ticketing systems accurately

Security & Best Practices

  • Assist in implementing and maintaining security best practices:
    • MFA enforcement
    • Conditional Access policies
    • Endpoint security and compliance
  • Support backup, patching, and monitoring solutions
  • Contribute to documentation and standardization efforts

Additional Responsibilities

  • Participate in on-call rotation
  • Assist with small projects and deployments
  • Collaborate with team members to improve processes and client outcomes

Required Qualifications

  • 3–5 years of IT support experience (preferably in an MSP environment)
  • Strong hands-on experience with Microsoft 365 administration
  • Experience with:
    • Microsoft Intune and Autopilot
    • Azure AD / Entra ID (identity and access management)
  • Solid understanding of networking fundamentals:
    • TCP/IP, DNS, DHCP
    • VLANs and firewall basics
  • Experience building and deploying computers (hardware and imaging)
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to manage multiple priorities in a fast-paced environment

Preferred / Nice-to-Have Skills

  • Experience with RMM tools (e.g., ConnectWise, Datto, NinjaOne)
  • Experience with PSA/ticketing systems
  • Knowledge of backup and disaster recovery solutions
  • Exposure to security tools (EDR, SIEM, DNS filtering, etc.)
  • Familiarity with AI tools (Copilot, automation tools, or AI-assisted workflows)
  • Microsoft certifications (e.g., MS-900, MD-102, AZ-104)

Work Environment

  • Hybrid schedule (in-office required on designated days)
  • Regular onsite client visits required
  • Fast-paced MSP environment with diverse client technologies

What We’re Looking For

  • A dependable, hard-working professional who takes ownership of their work
  • Someone who enjoys helping people and solving problems
  • A team player who collaborates well with peers
  • A self-starter committed to continuous learning and improvement