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Msp Channel Manager Jobs in California (NOW HIRING)

Summary The Channel Account Manager manages ESET MSP/MSSP Partner relationships and is responsible for accelerating partner business while driving incremental revenue to ESET business. FUNCTIONAL ...

DevOps Engineer

San Jose, CA

$61.75 - $84.75/hr

... Managed Services Provider (MSP) to resolve trouble tickets associated with our operational ... Fiber Channel) Shell scripting (BASH/Perl) Strong TCP/IP understanding and ability to produce ...

DevOps Engineer

San Jose, CA · On-site

$61.75 - $84.75/hr

... Managed Services Provider (MSP) to resolve trouble tickets associated with our operational ... Fiber Channel) Shell scripting (BASH/Perl) Strong TCP/IP understanding and ability to produce ...

DevOps Engineer

San Jose, CA · On-site

$61.75 - $84.75/hr

Collaborate with client's Managed Services Provider (MSP) to resolve trouble tickets associated ... Fiber Channel) Shell scripting (BASH/Perl) Strong TCP/IP understanding and ability to produce ...

DevOps Engineer

San Jose, CA · On-site

$61.75 - $84.75/hr

... Managed Services Provider (MSP) to resolve trouble tickets associated with our operational ... Fiber Channel) Shell scripting (BASH/Perl) Strong TCP/IP understanding and ability to produce ...

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Msp Channel Manager information

What are the key skills and qualifications needed to thrive as an MSP Channel Manager, and why are they important?

To thrive as an MSP Channel Manager, you need expertise in channel sales, partner relationship management, and a strong understanding of managed services business models, typically supported by relevant sales or business degrees. Familiarity with CRM platforms like Salesforce, partner portal tools, and knowledge of MSP-specific solutions or certifications such as CompTIA or vendor-specific programs are highly beneficial. Outstanding negotiation, communication, and strategic thinking skills help you build trust and drive partner success. These competencies are crucial for expanding the partner ecosystem, achieving sales targets, and fostering mutually beneficial relationships in the competitive MSP landscape.

How does an MSP Channel Manager typically collaborate with internal sales and technical teams to drive partner success?

An MSP Channel Manager works closely with both internal sales and technical teams to ensure that managed service provider partners receive the support and resources they need. This collaboration involves regular meetings to align on partner goals, sharing feedback from partners to improve service offerings, and coordinating training sessions to keep partners informed about new products or solutions. The Channel Manager often acts as the liaison, facilitating clear communication and joint problem-solving to address any challenges that partners may encounter. This cross-functional teamwork is essential for building strong, productive relationships with partners and achieving mutual business objectives.

What are MSP Channel Managers?

MSP Channel Managers are professionals responsible for developing and managing relationships between managed service providers (MSPs) and their partner networks. They focus on recruiting, enabling, and supporting channel partners to drive sales of IT services and solutions. Their role includes creating strategies to increase partner engagement, providing training, and ensuring partners have the resources they need to succeed. MSP Channel Managers play a key role in expanding a company's reach and revenue through indirect sales channels.

What is the difference between Msp Channel Manager vs Msp Sales Executive?

AspectMsp Channel ManagerMsp Sales Executive
Primary RoleOversees partner relationships and channel strategiesGenerates direct sales and manages client accounts
Required CredentialsIndustry certifications, sales or channel management experienceSales certifications, industry knowledge
Work EnvironmentCollaborates with partners, strategic planningEngages with clients, sales meetings
Industry UsageCommon in managed service providers and IT sectorsUsed across sales-focused roles in tech and services

The Msp Channel Manager focuses on building and maintaining partner relationships to expand service reach, while the Msp Sales Executive directly engages with clients to close sales. Both roles require industry certifications and are vital in MSP environments, but they serve different functions within the sales and partnership ecosystem.

What are popular job titles related to Msp Channel Manager jobs in California? For Msp Channel Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Msp Channel Manager jobs in California look for? The top searched job categories for Msp Channel Manager jobs in California are:
What cities in California are hiring for Msp Channel Manager jobs? Cities in California with the most Msp Channel Manager job openings:

Channel Account Manager I (MSP - WEST)

ESET

San Diego, CA • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Summary
The Channel Account Manager manages ESET MSP/MSSP Partner relationships and is responsible for accelerating partner business while driving incremental revenue to ESET business.
Job description
FUNCTIONAL RESPONSIBILITIES AND DUTIES
  • Responsible for understanding, managing, and developing complex partners and difficult-to close sales, building trusted relationships with partner reps, owners, and stakeholders; includes creative problem-solving and conflict resolution.
  • Ensure partners are aware of ESET's latest portfolio with consistent check-ins and partner feedback including training and manage MSPs/MSSPs to sell ESET's product portfolio within the assigned territory; facilitate access to applicable resources and tools.
  • Achieve monthly and annual revenue and KPIs targets.
  • Creating and executing Business Plans with strategic Partners including metrics and goals, marketing plans collaborating with partner marketing and product roadmaps with sales engineers.
  • Update and track pipeline activities for partners in ESET CRM.
  • Serves as a liaison to partners with regards to any sales-related issues; spearheads, coordinates, and facilitates appropriate resources for best solutions.
  • Conduct joint onsite end-user sales calls with partner to ensure timely closure of business.
  • Attend MSP/MSSP Industry, lead-generating partner-driven or ESET Corporate marketing events as needed/requested.
  • Other duties as assigned by management.

**This is a remote position open to candidates located in CA, NV, UT, CO, NM,TX or AZ**
REQUIREMENTS
Education:
• Degree or equivalent is desirable, preferably in IT or cyber related subject
• Be available for 20-30% travel
• Proficient in Salesforce CRM
Experience:
• 5+ years B2B Sales
• 5-7 years of MSP and/or MSP channel management experience.
Knowledge:
  • Must have experience in SaaS: Cybersecurity background preferred.
  • Must have intermediate technical knowledge in Cybersecurity and be technically savvy
  • Advanced understanding business development, with the ability to implement go-to-market strategies with third parties.
  • Ability to proactively generate leads, nurture and develop opportunities and deals, work under a quota, and effectively maintain/expand business relationships through email, phone, and face-to-face contact.
  • Advanced indirect revenue and lead generation knowledge, including knowledge of all facets of the sales process and experience forming successful relationships.
  • Ability to make appropriate decisions balancing and weighing the relative costs and benefits of potential actions to the company, the partner, and the customer.
  • Extensive Channel Management, Training, and Channel Development Experience.
  • Proficiency in Microsoft Office products (Word, Excel, PowerPoint)

Salary Range: $80,000-$90,000 plus variable compensation
Language:
• English - B2
Communication:
• N/A
Managerial skills:
• N/A
Personal characteristics:
  • Good self-management, time management and organizational skills
  • Must have a deep sense of urgency
  • Can approach all situations with polite candor
  • Can do attitude with ability to think creatively

Benefits
Health & well-being
  • Cigna Medical Plan
  • Cigna Dental Plan
  • EyeMed Vision Plan
  • Reliance Standard Life Insurance
  • Reliance Standard Long Term Disability Plan
  • HealthJoy Employee Assistance Program
  • Cigna Supplemental Insurance
  • Lifestyle Spending Account
  • Bi-Weekly Mediation Series
  • On-site Gym and shower facilities

Family
  • Volunteer Day off
  • Paid Time off
  • Tuition Reimbursement
  • Birthing Parent Match
  • Pet Insurance

Office
  • Recreational Zone
  • Coffee & Snacks
  • Parking Benefit

Other
  • Benefit Hub - Discounts on travel, cars, electronics, etc...
  • 401(k) retirement savings
  • ESET's Charitable Contributions Program
  • Referral Program

Primary location
San Diego
Additional locations
Time type
Full time