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Mrs Fields Jobs (NOW HIRING)

The Fedcap Group

Case Manager

New York, NY

$23.08 - $24.04/hr

Mrs. Fields hoped to apply business principles and efficiency to benevolent activities and charity work. Today CWS provides job placement, training and support services in the Boston area. Community ...

The Fedcap Group

Case Manager

Manhattan, NY · On-site

$23.08 - $24.04/hr

Mrs. Fields hoped to apply business principles and efficiency to benevolent activities and charity work. Today CWS provides job placement, training and support services in the Boston area. Community ...

The Fedcap Group

Case Manager

New York, NY

$23.08 - $24.04/hr

Mrs. Fields hoped to apply business principles and efficiency to benevolent activities and charity work. Today CWS provides job placement, training and support services in the Boston area. Community ...

Fedcap

Case Manager

New York, NY

$23.08 - $24.04/hr

Mrs. Fields hoped to apply business principles and efficiency to benevolent activities and charity work. Today CWS provides job placement, training and support services in the Boston area. Community ...

The Fedcap Group

Case Manager

Manhattan, NY

$23.08 - $24.04/hr

Mrs. Fields hoped to apply business principles and efficiency to benevolent activities and charity work. Today CWS provides job placement, training and support services in the Boston area. Community ...

The Fedcap Group

Case Manager

New York, NY · On-site

$23.08 - $24.04/hr

Mrs. Fields hoped to apply business principles and efficiency to benevolent activities and charity work. Today CWS provides job placement, training and support services in the Boston area. Community ...

Easterseals

Case Manager

New York, NY

$23.08 - $24.04/hr

Mrs. Fields hoped to apply business principles and efficiency to benevolent activities and charity work. Today CWS provides job placement, training and support services in the Boston area. Community ...

The Fedcap Group

Case Manager

New York, NY · On-site

$23.08 - $24.04/hr

Mrs. Fields hoped to apply business principles and efficiency to benevolent activities and charity work. Today CWS provides job placement, training and support services in the Boston area. Community ...

The Fedcap Group

Case Manager

Manhattan, NY · On-site

$23.08 - $24.04/hr

Mrs. Fields hoped to apply business principles and efficiency to benevolent activities and charity work. Today CWS provides job placement, training and support services in the Boston area. Community ...

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All JobsMrs Fields Jobs

Mrs Fields information

What are the key skills and qualifications needed to thrive in the Mrs Fields position, and why are they important?

To thrive as a Mrs. Fields Bakery Store Manager, strong skills in retail management, inventory control, and staff supervision are essential, often supported by prior experience in food service or retail leadership. Familiarity with POS systems, scheduling software, and food safety certifications like ServSafe are typically required. Excellent customer service, problem-solving abilities, and effective team communication are important soft skills for success in this role. These competencies ensure efficient store operations, high product quality, and a welcoming environment that drives sales and customer loyalty.

What are some common challenges faced by a Mrs Fields bakery store manager?

A common challenge for Mrs. Fields Bakery Store Managers is balancing day-to-day operational efficiency with exceptional customer service, especially during peak hours or promotional events. Managers are responsible for ensuring product freshness, maintaining inventory, and training staff, all while meeting sales targets and upholding brand standards. Effective communication and the ability to adapt quickly to changing demands are crucial in this fast-paced environment. Most managers find the role rewarding due to its dynamic nature and opportunities for leadership development within the retail food industry.

What is a Mrs Fields?

A Mrs. Fields job typically involves working at a Mrs. Fields bakery or store, where employees assist customers, prepare and package baked goods, and handle sales transactions. Depending on the position, responsibilities may include baking cookies, stocking inventory, and maintaining cleanliness. Managerial roles may involve supervising staff, handling finances, and ensuring quality service. Jobs at Mrs. Fields can be a great opportunity for those who enjoy working in a customer-focused, fast-paced environment.

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Mrs Fields jobs near you
Infographic showing various Mrs Fields job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Temporary. Highlights an 100% In-person job distribution.

Director of Operations & Product

Mrs. Fields

Salt Lake City, UT • On-site

$180 - $260/hr

Other

Posted 11 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Operations & Product

Salt Lake City, UT, US

The Role

The Head of Operations & Product will lead the day-to-day operations of Mrs. Fields, integrating product innovation, supply chain, merchandising, and financial management. This executive will ensure that premium quality standards are met across all e-commerce and sales channels, while driving EBITDA growth and operational efficiency.

Responsibilities
  • Product Strategy: Leading research and development for new product lines (baked goods, gift items) and seasonal, high-margin, or limited-time offerings.
  • Quality Assurance: Maintain strict compliance with Mrs. Fields’ brand standards, product recipes, and food safety regulations.
  • Merchandising & Packaging: Develop product presentation strategies for online channels, ensuring high-quality, appealing packaging that drives customer engagement.
  • Menu Engineering: Analyze product performance to optimize menu offerings and maximize profitability.
Supply Chain & Operations
  • End-to-End Logistics: Manage the full supply chain, including sourcing, manufacturing, warehousing, and transportation.
  • Supplier Relations: Negotiate contracts with key suppliers to ensure cost reduction, supplier reliability, and material availability.
  • Operational Excellence: Oversee and streamline fulfillment, reduce complexity and improve processes.
Finance & Accounting
  • Profit & Loss (P&L) Management: Assume accountability for the overall P&L, focusing on expanding EBITDA and driving revenue growth.
  • Budgeting & Forecasting: Oversee operating budgets, capital investments, and expenses to ensure alignment with corporate goals.
  • Cost Optimization: Implement cost-saving initiatives in sourcing and operations without sacrificing product quality.
  • Performance Analytics: Establish KPIs to measure operational success, product performance, and financial goals.
Qualifications & Skills
  • 6+ years of progressive operations or supply chain experience, with at least 5 years in a leadership role.
  • Deep expertise in e-commerce and DTC business models, including performance marketing, digital merchandising, and platform operations.
  • Strong analytical and financial acumen; comfortable owning P&L components and presenting to board-level audiences.
  • Proven ability to lead through change and inspire teams in a fast-paced, entrepreneurial environment.
  • Experience in the gifting, seasonal, or specialty food categories.
  • Familiarity with marketplace channel dynamics.
  • Background in brand turnaround, digital transformation, or growth-stage scaling.
  • MBA or equivalent advanced degree is a plus.
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