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Monday Through Friday Customer Service Jobs in Rosedale, MD

MMC Group LP

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REMOTE Call Center Representative MD ONLY! $18.50-$21.50

Baltimore, MD · Remote

$18.50 - $21.50/hr

Customer Service Representative I, Remote Pay: $18.50 per hour ($21.50 for Bilingual/Spanish ... Monday through Friday, 9:30 AM to 6:00 PM Eastern Time or 8:30 AM to 5:00 PM EST Attendance during ...

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PMM Companies

General Cleaner

Baltimore, MD · On-site

$18.90 - $19.90/hr

Multiple Day Time Schedules Monday through Friday 8am-1pm Monday through Friday 10am-3pm Monday through Friday 1pm-5pm Pay Rate: $18.90-$19.90/hour Job Summary: PMM Companies is seeking a reliable ...

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All JobsMonday Through Friday Customer Service JobsMonday Through Friday Customer Service Jobs in Rosedale, MD

Monday Through Friday Customer Service information

See Rosedale, MD salary details

$9

$18

$25

How much do monday through friday customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for monday through friday customer service in Rosedale, MD is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What is a Monday through Friday customer service representative?

Monday through Friday customer service jobs are positions where employees assist customers, answer questions, and resolve issues during standard business days, typically excluding weekends. These roles can be found in a variety of industries, such as retail, finance, technology, and healthcare. The primary advantage of these jobs is a consistent weekday schedule, which provides employees with weekends off and a predictable work-life balance. Duties often include responding to calls, emails, or chat inquiries, processing orders, and providing support for products or services.

What are the key skills and qualifications needed to thrive as a Monday through Friday customer service representative?

To thrive as a Monday through Friday Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you excel in handling customer inquiries and resolving issues efficiently. These skills ensure customer satisfaction, build loyalty, and contribute to a positive company reputation.

What are some common challenges faced by Monday through Friday customer service representatives, and how can they be managed?

Monday through Friday Customer Service representatives often encounter high call volumes and must juggle multiple tasks while maintaining a positive attitude. Managing customer expectations and resolving issues efficiently can be challenging, especially during peak hours or when handling difficult cases. Successful representatives typically rely on strong organizational skills, effective communication, and teamwork to manage stress and ensure customer satisfaction. Proactively seeking feedback and utilizing available resources, such as knowledge bases and team support, can also help representatives overcome daily challenges.

What is the difference between Monday Through Friday Customer Service vs Monday Through Friday Technical Support?

AspectMonday Through Friday Customer ServiceMonday Through Friday Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, IT departments, or technical support centers
Employer & Industry UsageRetail, telecommunications, banking, service industriesIT companies, software firms, tech support providers
Common Search & Comparison IntentCustomer service roles, scheduling, responsibilitiesTechnical skills, troubleshooting, product support

Monday Through Friday Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. In contrast, Monday Through Friday Technical Support involves troubleshooting technical issues, requiring specific technical knowledge or certifications. Both roles typically operate in similar environments and industries but serve different customer needs.

What are the most commonly searched types of Customer Service jobs in Rosedale, MD?

The most popular types of Customer Service jobs in Rosedale, MD are:

What cities near Rosedale, MD are hiring for Monday Through Friday Customer Service jobs?

Cities near Rosedale, MD with the most Monday Through Friday Customer Service job openings:

Monday Through Friday Customer Service jobs near you
Infographic showing various Monday Through Friday Customer Service job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,500 per year, or $18 per hour.

Customer Service Representative

ARC Document Solutions

Columbia, MD • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

ARC Document Solutions rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

269th of 495 rated business services

Job description

Description
ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud. Find out more at www.e-arc.com.
Who we're looking for:
ARC is looking for a Full-time Customer Service Representative with a strong background in printing to help us continue to provide the best employment experience for employees; and, continued excellent service for our customers. The Customer Service Rep works directly with the Sales and Operations teams by coordinating and processing orders for material or merchandise received by mail, e-mail, fax, telephone, or personally from customer or company employees, according to customers' requirements.
In this role you will:
  • Greet customers and provide customer service to clients via phone, email, or in-person visits.
  • Manage communication with print requests.
  • Monitoring orders, quoting, outsourcing of many kinds of print requests.
  • Will work with management on new initiatives/programs as they arise.
  • Process in-person, phone, electronic, and hard copy work orders.
  • Provide information to customers regarding products, processes (software/hardware), and production turnaround times.
  • Take service and supply requests from customers via phone, email or MPS portal.
  • Process these requests through Fleet Manager.
  • Dispatching service requests to technicians/remote support.
  • Process supply requests and submit the orders to purchasing.
  • Maintain Fleet Manager so that information is current.
  • Attention to detail is the key to success.
  • Perform other tasks, duties, or functions as directed.

Requirements:
  • High School diploma or equivalent
  • 1-3 years of related administrative, customer service focused experience
  • Ability to lift up to 25 lbs. periodically
  • Professional, business-level written and oral communication skills including interpersonal skills that yield positive results
  • Proficient problem solving and conflict resolution skills that yield positive results
  • Proficient experience with Microsoft Office tools including Word, Excel, Outlook, and PowerPoint

Salary and Work Hours:
  • Salary starting at $21.00 an hour
  • Working hours are Monday through Friday 8:30am - 5:00pm

What We offer:
  • Excellent Company support and resources.
  • Excellent Company Reputation because we consistently receive 5-star customer reviews.
  • Comprehensive Employee benefits that include full health, dental, vision, and life insurance as well as a 401-K Plan with company matching.
  • A management team that supports you and wants to see you be successful.
  • Culture of caring for our employees.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words "Accommodation Request" in your subject line.
To all recruitment agencies:
ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.

What ARC Document Solutions employees say

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