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Customer Service Professional Jobs in Rosedale, MD

Shopexim

Customer Service

Baltimore, MD · On-site

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Deliver a professional, friendly, and welcoming customer experience to every customer. * Greet customers promptly and determine their needs through active listening and consultative service. * Build ...

Pep Boys

Lead Customer Service Advisor

Baltimore, MD · On-site

$16 - $19.80/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

Pep Boys

Lead Customer Service Advisor

Baltimore, MD · On-site

$16 - $19.80/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

Pep Boys

Lead Customer Service Advisor

Baltimore, MD · On-site

$16 - $19.80/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

Mr.Handyman

Customer Service Representative

Millersville, MD · On-site

$17/hr

  • Medical

  • Life

  • Retirement

  • PTO

We're looking for a friendly and outgoing office professional for our fast-paced office environment ... Work with a team of Service and Office Professionals that deliver an amazing customer experience ...

Pep Boys

Lead Customer Service Advisor

Parkville, MD · On-site

$16 - $19.80/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

Mr Handyman

Customer Service Representative

Gambrills, MD · On-site

$17/hr

  • Medical

  • Life

  • Retirement

  • PTO

Join Our Team We're looking for a friendly and outgoing office professional for our fast-paced ... Work with a team of Service and Office Professionals that deliver an amazing customer experience ...

Mr.Handyman

Customer Service Representative

Millersville, MD · On-site

$17/hr

  • Medical

  • Life

  • Retirement

  • PTO

We're looking for a friendly and outgoing office professional for our fast-paced office environment ... Work with a team of Service and Office Professionals that deliver an amazing customer experience ...

Mr. Handyman

Customer Service Representative

Millersville, MD · On-site

$17/hr

  • Medical

  • Life

  • Retirement

  • PTO

We're looking for a friendly and outgoing office professional for our fast-paced office environment ... Work with a team of Service and Office Professionals that deliver an amazing customer experience ...

Mr Handyman

Customer Service Representative

Millersville, MD · On-site

$17/hr

  • Medical

  • Life

  • Retirement

  • PTO

We're looking for a friendly and outgoing office professional for our fast-paced office environment ... Work with a team of Service and Office Professionals that deliver an amazing customer experience ...

NRG

Field Service Professional - Essex, MD

Essex, MD · On-site

$24.99 - $28.54/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We find purpose in proactively protecting and keeping our customers connected to home, no matter ... Field Service Technician/Professional Do you have the drive to succeed, the desire to grow your ...

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Showing results 1-20

All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Rosedale, MD

Customer Service Professional information

See Rosedale, MD salary details

$9

$16

$25

How much do customer service professional jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service professional in Rosedale, MD is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.50 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
More about Customer Service Professional jobs
What are the most commonly searched types of Customer Service jobs in Rosedale, MD? The most popular types of Customer Service jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Customer Service Professional jobs? Cities near Rosedale, MD with the most Customer Service Professional job openings:
Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,888 per year, or $16.3 per hour.

Tech Enthusiast & Customer Service Professional

uBreakiFix Consumer Electrics Repair Technician

Hanover, MD

$15 - $20/hr

Full-time

Medical, Dental

Re-posted 6 days ago

Job description

For over 11 years uBreakiFix has been an innovator in creating technological solutions for consumers and empowering work environments for their employees.

Are you a tech savvy, customer service oriented professional interested in joining an organization that values their employees and promotes from within?

uBreakiFix by Assurion is hiring repair technicians for our brand new Hanover location.

The right candidate believes in providing extraordinary customer care by diagnosing, troubleshooting and repairing devices.

Tasks and Responsibilities:

– Greet customers in a friendly manner and maintain a positive work environment

– Answer phone calls to the store with a professional, courteous and friendly demeanor

– Diagnose, troubleshoot and repair devices

– Provide recommendations for problem resolution

– Explain complex technical issues to customers in a non-technical, simple to understand manner

– Provide repair and replacement estimates to customers

– Ensure that all repairs meet or exceed uBreakiFix quality standards

– Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations

– Keep track of all devices and inventory while safeguarding all store stock

– Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair

– Maintain the cleanliness and professional appearance of the store

Basic Qualifications

• Outstanding customer service skills

• Excellent technical, problem solving, and analytical skills

• Strong written and oral communication skills

• Proficient in Microsoft Office

• Team player

• Ability to work flexible hours, including weekends and holidays

• High school diploma or GED Preferred Qualifications

• Experience repairing electronics, smartphones, PC/MACs, and game consoles

• Technical degree or certification in Electronics or Consumer Electronics

• Previous experience working at retail electronics store

Company Description

Assurion is a leader in technological innovations and caring for the personal electronics of the everyday consumer. uBreakiFix is a electronics repair provider for personal electronics.