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Online Customer Service Jobs in Rosedale, MD (NOW HIRING)

Mariner Finance

Customer Service Manager

Nottingham, MD

$65K - $80K/yr

Ensure timely and accurate processing, review, and verification of online loans with consideration ... Coordinate customer service issues, priorities, requirements, topics, and concerns among team ...

Mariner Finance

Customer Service Manager

Nottingham, MD

$65K - $80K/yr

Ensure timely and accurate processing, review, and verification of online loans with consideration ... Coordinate customer service issues, priorities, requirements, topics, and concerns among team ...

Mariner Finance

Customer Service Manager

Nottingham, MD · On-site

$65K - $80K/yr

Ensure timely and accurate processing, review, and verification of online loans with consideration ... Coordinate customer service issues, priorities, requirements, topics, and concerns among team ...

Shopexim

Customer Service

Baltimore, MD

$16 - $20/hr

Customer Service Location: Baltimore, Maryland Employment Type: Full-Time Position Summary At Shopexim Pack & Ship, we believe every customer deserves a five-star experience. We are looking for a ...

Fresh Creative Cuisine

Customer Service

Baltimore, MD · On-site

$18 - $24/hr

Customer Service Agent needed for rapidly growing food manufacturing company in a fast paced, dynamic office environment. Responsibilities: Customer Service and Order Processing: * Answer main ...

Fresh Creative Cuisine

Customer Service

Baltimore, MD · On-site

$18 - $24/hr

Customer Service Agent needed for rapidly growing food manufacturing company in a fast paced, dynamic office environment. Responsibilities: Customer Service and Order Processing: * Answer main ...

Sodexo

Customer Service Specialist

Towson, MD · On-site

$17 - $17.25/hr

Customer Service Specialist Location: GREATER BALTIMORE MEDICAL CENTER - 32003005 Workdays/shifts ... Should you need assistance with the online application process, please complete this form.

Sodexo

Customer Service Specialist

Towson, MD · On-site

$17 - $17.25/hr

Customer Service Specialist Location: #la-location_name Workdays/shifts: Afternoon/evenings ... Should you need assistance with the online application process, please complete this form.

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All JobsOnline Customer Service JobsOnline Customer Service Jobs in Rosedale, MD

Online Customer Service information

See Rosedale, MD salary details

$9

$18

$25

How much do online customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for online customer service in Rosedale, MD is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.
What are the most commonly searched types of Customer Service jobs in Rosedale, MD? The most popular types of Customer Service jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Online Customer Service jobs? Cities near Rosedale, MD with the most Online Customer Service job openings:
Online Customer Service jobs near you
Infographic showing various Online Customer Service job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,500 per year, or $18 per hour.

Online - Customer Coordinator - Booking Hotels

Destination Careers

Baltimore, MD

$40K - $70K/yr

Other

Re-posted 3 days ago

Job description

Job Title: Customer Service - Booking Hotels | Work From Home
 
Job Type: Flexible Schedule | Remote Work
 
About Us:
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We're committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
 
Position Overview:
Destination Knot is looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.
Comprehensive training and ongoing support are provided to help you succeed.
 
Key Responsibilities:
Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online chat
Maintain detailed and accurate records of client interactions and bookings
Collaborate with team members to ensure seamless client experiences
Stay updated on hotel offerings, travel trends, and industry changes
Attend virtual training sessions and team meetings
 
Requirements:
Strong communication and customer service skills
Friendly, professional demeanor and positive attitude
Comfortable working independently and managing time effectively
Basic computer skills and a reliable internet connection
Interest in travel and helping clients plan memorable stays
Previous experience in customer service, hospitality, or sales is a plus but not required
 
What We Offer:
Flexible, remote work environment
Full training and access to industry resources and tools
Supportive team culture and mentorship
Income-earning possibilities based on performance
Exclusive travel discounts and perks through industry partners
Personal and professional development opportunities
 
 
$40,000 - $70,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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