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Full Time Customer Service Jobs in Rosedale, MD (NOW HIRING)

ERIC W SNYDER INSURANCE

Customer Service Agent

Parkton, MD · On-site

$60K - $65K/yr

Eric W Snyder Insurance in Parkton, Maryland, is looking for a motivated and detail-oriented individual to join our team as a Full-Time Customer Service Agent. If you have a passion for delivering ...

NextCar Rental

CUSTOMER SERVICE COORDINATOR

Hanover, MD · On-site

$18 - $23.50/hr

NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for ...

NextCar

CUSTOMER SERVICE COORDINATOR

Hanover, MD · On-site

$18 - $21/hr

NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for ...

TransCore

Customer Service Representative

Middle River, MD · On-site

$17 - $18.50/hr

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in White Marsh, Maryland. Job Summary: Under the direction of the Customer ...

Fibox Inc.

Customer Service Representative

Glen Burnie, MD · On-site

$15.50 - $21/hr

Glen Burnie, MD Employment Type: Full-Time | On-Site Reports To: Customer Service Manager Position Summary: Fibox, Inc., a global manufacturer of industrial enclosures, is seeking a self-motivated ...

14 West

Customer Service Representative

Baltimore, MD · On-site

$38K - $42K/yr

This is a full-time position that offers more responsibility and growth than a typical customer service role. You will not be cold calling or telemarketing, but there is an inbound sales component to ...

14 West

Customer Service Representative

Baltimore, MD · Hybrid

$38K - $42K/yr

This is a full-time position that offers more responsibility and growth than a typical customer service role. You will not be cold calling or telemarketing, but there is an inbound sales component to ...

Automated Health Systems

Be Seen First

Customer Service Representative

Elkridge, MD · On-site

$17.17/hr

Automated Health Systems has temporary Full Time call center positions available in Elkridge, MD ... Onsite Fitness Facility As a Customer Service Representative , you will be responsible for ...

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Full Time Customer Service information

See Rosedale, MD salary details

$9

$18

$25

How much do full time customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for full time customer service in Rosedale, MD is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Customer Service Representative, and why are they important?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are some common challenges faced by full-time customer service representatives, and how are they typically addressed within a team setting?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What are Full Time Customer Service jobs?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

What are the most commonly searched types of Customer Service jobs in Rosedale, MD? The most popular types of Customer Service jobs in Rosedale, MD are:
What job categories do people searching Full Time Customer Service jobs in Rosedale, MD look for? The top searched job categories for Full Time Customer Service jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Full Time Customer Service jobs? Cities near Rosedale, MD with the most Full Time Customer Service job openings:
Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Rosedale, MD as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,500 per year, or $18 per hour.

Customer Service Agent

ERIC W SNYDER INSURANCE

Parkton, MD • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Eric W Snyder Insurance in Parkton, Maryland, is looking for a motivated and detail-oriented individual to join our team as a Full-Time Customer Service Agent. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment, this is the role for you. As a Customer Service Agent, you will work with our experienced team to help provide excellent service to our Personal Lines clients. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount. If you are a motivated and confident self-starter who thrives in a fast-paced environment, then this is your opportunity for you.


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Health Insurance

Dental Insurance

Career Growth Opportunities

Retirement Plan

Vision Insurance

Disability Insurance


Responsibilities
  • Support agency by processing new business applications and servicing existing policyholder policies.
  • Collect complete underwriting information from walk-in/telephone prospects.
  • Prepare and present complete and competitive insurance quotes.
  • Conduct claims reporting and follow-up.
  • Conduct regular account reviews in an effort to improve retention and sell additional coverages (cross selling and account rounding).
  • Build and maintain rapport with producers, clients, and insurance company underwriters and sales team.
  • Work on individual or corporate projects that may occasionally be assigned by management.
  • Maintain records on policy changes.

Requirements
  • Holds a P&C Insurance license
  • Has at least 3 years insurance industry experience
  • Excellent interpersonal and communication skills
  • Organizational skills
  • Self-motivated with initiative, integrity, and thoughtfulness
  • Detail-oriented
  • Proactive problem-solver
  • Above average computer knowledge and skills
  • Team player
  • Possess an upbeat, positive and enthusiastic attitude
  • Proficiency to multi-task, follow-thru and follow-up
  • Professional phone etiquette