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Full Time Customer Service Jobs in Rosedale, MD (NOW HIRING)

Len the Plumber

Customer Service Lead

Halethorpe, MD · On-site

$22 - $28/hr

Halethorpe, MD Full Time: Hourly Rate: $22.00-$28.00/hr. + other spiffs and bonuses About Len the ... Our technicians, customer service staff, and support teams work side by side to deliver the kind of ...

Automated Health Systems

Be Seen First

Customer Service Representative

Elkridge, MD · On-site

$17.17/hr

Automated Health Systems has Full Time call center positions available in Elkridge, MD. Bilingual ... Onsite Fitness Facility As a Customer Service Representative , you will be responsible for ...

Mariner Finance

Customer Service Manager

Nottingham, MD · On-site

$65K - $80K/yr

All full time employees are provided with a generous benefits package in addition to their monetary ... Coordinate customer service issues, priorities, requirements, topics, and concerns among team ...

Mariner Finance

Customer Service Manager

Nottingham, MD

$65K - $80K/yr

All full time employees are provided with a generous benefits package in addition to their monetary ... Coordinate customer service issues, priorities, requirements, topics, and concerns among team ...

Mariner Finance

Customer Service Manager

Nottingham, MD · On-site

$65K - $80K/yr

All full time employees are provided with a generous benefits package in addition to their monetary ... Coordinate customer service issues, priorities, requirements, topics, and concerns among team ...

Gerber Collision & Glass

CSR

Ellicott City, MD · On-site

$18 - $24/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work ...

The Boyd Group

CSR

Ellicott City, MD · On-site

$18 - $24/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work ...

Gerber Collision & Glass

CSR

Laurel, MD

$16 - $18/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work ...

The Boyd Group

CSR

Ellicott City, MD · On-site

$18 - $24/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work ...

Procare Ambulance

Customer Service Representative

Rosedale, MD · On-site

$15.25 - $20.75/hr

Job Type Full-time, Part-time Description Join an innovative and thoughtful company who has been ... Procare's Customer Service Respresentative will work out of the Communications Center supporting ...

Ryder

Customer Service Representative

Baltimore, MD

$23/hr

We are immediately hiring a Customer Service Representative in Baltimore, MD for our Supply Chain ... For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to ...

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Showing results 21-40

All JobsCustomer Service JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Rosedale, MD

Full Time Customer Service information

See Rosedale, MD salary details

$9

$18

$25

How much do full time customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for full time customer service in Rosedale, MD is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.
What are the most commonly searched types of Customer Service jobs in Rosedale, MD? The most popular types of Customer Service jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Full Time Customer Service jobs? Cities near Rosedale, MD with the most Full Time Customer Service job openings:
Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,500 per year, or $18 per hour.

Customer Service Lead

Len the Plumber

Halethorpe, MD • On-site

$22 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Len The Plumber rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

259th of 278 rated repair and maintenance companies

Job description

Location: Halethorpe, MD
Full Time: Hourly Rate: $22.00-$28.00/hr. + other spiffs and bonuses

About Len the Plumber Heating and Air

When you join Len the Plumber Heating & Air, you’re not just starting a job—you’re becoming part of a family. We value teamwork, respect, and integrity in everything we do. Our technicians, customer service staff, and support teams work side by side to deliver the kind of service we’d want for our own families. We celebrate wins together, invest in each other’s growth, and create an environment where you can do your best work and feel proud of the difference you make every day.

Why join our team?

  • Competitive Pay
  • Weekly paycheck
  • Performance Bonus
  • Free Uniforms
  • 401(k) match & health benefits (Medical, Dental, Vision)
  • Short & Long-Term Disability + Life Insurance
  • PTO
  • Employee Assistance Program

What You’ll do:

  • Onboarding and training of new and experienced CSRs
  • Monthly work schedule development, daily schedule adherence and workload management, and attendance
  • Anticipate and handle customer escalation calls and work order/account issues
  • Monitor customer feedback for appropriate internal communication and resolution
  • Serve as point of contact with other departments to ensure that customer requests are handled effectively
  • Communicate with IT to alert them to any systems issues or request systems changes as necessary
  • Maximize overall call-handling efficiency and minimize call-handling errors by identifying processes that need improvement and working with Customer Service Manager (CSM) to implement changes
  • Improve overall team success by gathering performance data to develop/modify training, communicate with CSM for CSR development and upper management reporting
  • Foster a high level of employee engagement and teamwork by working with CSM to promote monthly contests, implement service center improvements, and organize informative and fun monthly team meetings
  • Keep upper management informed on any issues or roadblocks to success
  • Completing projects for CSM as needed
  • Work cross functionally with dispatchers to ensure customer is fully taken care of
  • Maintain up-to-date knowledge of company products and services
  • Other duties as assigned

What we are looking for:

  • Experience in leading, motivating and encouraging individuals/teams to success in support of Company’s objectives
  • Excellent oral and written communication skills
  • Strong leadership abilities that display confidence, decisiveness, and ability to remain objective
  • Able to manage challenging customer situations with professionalism and empathy
  • Able to multi-task
  • Strong problem solving and organizational skills
  • Proficiency in customer service software and tools
  • Able to work in a fast-paced environment and under pressure while exuding flexibility and resourcefulness when faced with challenges
  • Exceptional Customer Service skills
  • Superior telephonic skills
  • Professional and able to collaborate with other internal staff
  • Self-starter with strong self-accountability mindset in achieving set individual and team goals

Pre-Employment Requirements

All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report (if applicable). These are conducted in compliance with applicable laws and regulations.

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE



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