CUSTOMER SERVICE REPRESENTATIVE – EVENING SHIFT
- $17.00 PER HOUR
- Middle River, MD
- Full-Time Evening Shift
- Paid Training Provided
Now Hiring Customer Service Representatives in Middle River, MD
Abel Personnel is seeking Customer Service Representatives for a leading transportation and tolling services program in Middle River, Maryland.
This is an excellent opportunity for candidates seeking:
Customer Service Jobs
Call Center Jobs
Inbound Customer Support Roles
Entry-Level Customer Service Opportunities
Full-Time Evening Shift Jobs
Long-Term Career Growth
Stable Employment with Paid Training
What You'll Do
As a Customer Service Representative, you'll assist customers by phone while providing exceptional service and support.
Daily Responsibilities:
Answer inbound customer service calls
Assist with account setup and maintenance
Process payments and account transactions
Resolve customer concerns and questions
Explain account information and policies
Maintain accurate customer records and documentation
Meet quality and performance standards
Paid Training
Training Schedule:
Monday–Friday: 8:30 AM – 5:00 PM (4–6 Weeks)
Regular Work Schedule: Monday–Friday: 11:30 AM – 8:15 PM
Occasional Saturdays required with a scheduled weekday off.
Qualifications
Required:
High School Diploma or GED
Age 18+
Strong communication and customer service skills
Detail-oriented and dependable
Ability to pass a background check and drug screening
Preferred:
Customer service experience
Call center experience
Retail, hospitality, banking, healthcare, or administrative experience
Experience handling customer inquiries and problem resolution
Benefits & Perks
Competitive Pay
Paid Training
Dental Benefits
Vision Benefits
Long-Term Career Opportunity
Supportive Team Environment
7 Paid Holidays
Work Environment
Professional call center environment
Primarily seated position
Frequent computer and telephone use
Structured, team-oriented workplace
Performance-driven environment with ongoing support and coaching
Who Thrives in This Role?
This role is a great fit for:
Customer Service Representatives
Call Center Agents
Retail Associates
Bank Tellers
Administrative Assistants
Front Desk Professionals
Hospitality Workers
Healthcare Customer Service Representatives
Recent Graduates
Professionals seeking stable, long-term employment
Why Work With Abel Personnel?
For over 55 years, Abel Personnel has connected job seekers with top employers throughout Maryland and Pennsylvania. We specialize in customer service, call center, administrative, and professional placements while providing hands-on support throughout your job search.
Apply Today
Ready to build a long-term career in customer service?
Apply now for this Customer Service Representative job in Middle River, MD and take the next step in your career.
Abel Personnel is an Equal Opportunity Employer.
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