Job Summary:
Diverse Lynx is a company that specializes in providing technology solutions, and they are seeking a ServiceNow Platform Lead / Architect. The role involves designing and implementing ServiceNow solutions, leading architectural decisions, and ensuring platform integrity and best practices in performance and scalability.
Responsibilities:
• Experience: 8-10 years of hands-on experience designing and implementing ServiceNow solutions, with at least 2-3 years in a lead or architect role
• Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM- CMDB, Service Mapping, CSDM
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
• Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment
• Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms.
• Proficiency in ServiceNow scripting (JavaScript, Glide API, Business Rules, etc.)
• Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability
• In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance
• Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence
Qualifications:
Required:
• 8-10 years of hands-on experience designing and implementing ServiceNow solutions, with at least 2-3 years in a lead or architect role
• Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM- CMDB, Service Mapping, CSDM
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
• Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment
• Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms.
• Proficiency in ServiceNow scripting (JavaScript, Glide API, Business Rules, etc.)
• Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability
• In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance
• Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence
Company:
Diverse Lynx is a WBENC- and NMSDC-certified partner, helping organizations turn diversity goals into measurable impact through staffing and contingent workforce solutions. Founded in 2002, the company is headquartered in Princeton, New Jersey, US, , with a team of 1001-5000 employees. The company is currently Late Stage.