Reliability Program Manager Jobs in New York (NOW HIRING)

Overview:

This position is responsible for assisting in the regular review and analysis of aircraft technical data in support of the Companies Continuing Analysis and Surveillance Program, ETOPS, and Reliability Program. Provide data collection and analysis for various fleet technical issues. Monitor the mechanical performance of the aircraft systems, structure, and components to ensure the highest level of safety and reliability through effective analysis, corrective action plans which support compliance with FAA regulations related to a Reliability Program. Develop, maintain, and utilize computing resources to create customized solutions that maintain safe and cost-effective means to maintain the client's fleet of aircraft.

Responsibilities:

• Daily review and correction of ATA coding on aircraft defects in TRAX.
• Daily reporting of TRAX data errors to Records.
• Assist in the daily review and analysis of aircraft technical data delays and MEL's to identify recurrent maintenance issues
• Assist in the preparation of daily, weekly and monthly reliability reports and assist in the reliability issue research
• Provide data collection and analysis for various fleet technical issues.
• Monitor the mechanical performance of the aircraft systems, structure, and components to ensure the highest level of safety and reliability through effective analysis, corrective action plans which support compliance with FAA regulations related to a Reliability Program. Develop, maintain, and utilize computing resources to create customized solutions that maintain safe and cost-effective means to maintain the client's fleet of aircraft.
• Perform analysis of aircraft maintenance program to achieve the highest level of safety and economics.
• Monitor Reliability Data for the 767and 777 fleets for adverse trends that could affect the ETOPS fleet and participate in the event investigations process as required. Review, monitor, and evaluate daily ETOPS related alerts.
• Prepare monthly ETOPS operating summaries and associated reports.
• Communicate with management on the ETOPS fleet reliability at scheduled Reliability Meetings
• Coordinate with Maintenance Control and Heavy Maintenance vendors to facilitate accurate tracking and submission of Service Difficulty Reports (SDRs) to the FAA
• Manage Atlas' Chronic Recurrent Item Program and facilitate the weekly meeting with representatives from Maintenance, Engineering, and QA/QC
• Perform root cause analysis for over alerted components as part of Atlas' Component Reliability Program
• Review and evaluate maintenance discrepancies generated from pilot write-ups, maintenance write-ups, and non-routine cards. Initiate actions on findings that show an adverse trend.
• Provide Maintenance and Engineering, vendors, and manufacturers with Reliability data, statistics, and analysis.
• Provide analysis on Maintenance and aircraft problems to the Manager of Maintenance Programs.
• Performs other duties as directed by the Director of Reliability, or the Director of Quality Assurance / Quality Control.
• Design and develop interactive dashboards and reports in Tableau that provide insights into business operations, trends, and KPIs.
• Utilizing Boeing Airplane Health Monitoring (AHM) and Fleet Reliability Statistics Tool to analyze long term Reliability trends.
• Conduct data exploration to understand trends, correlations, and patterns within the dataset before building visualizations in Tableau.
• Validate data for accuracy, completeness, and relevance to ensure high-quality insights are derived from the visualizations.
• Collaborate with Atlas' Data Analytics team in business areas where generative and/or agentic AI and Machine Learning can improve the efficiency of data gathering and reporting.
• Keep up to date with the latest trends and innovations in data visualization to ensure the organization uses the best tools and methods available.

Qualifications:

• Bachelor's degree in aviation, business or technical field. Years of experience may be considered in lieu of a degree.
• ETOPS, Reliability, Engineering, Maintenance Programs, or CASS experience preferred.
• Must have and be able to demonstrate solid writing and communication skills (verbal/oral), and organization skills.
• Excellent analytical skills and the ability to handle multiple tasks with a high degree of attention to detail.
• Proficient PC skills including Access, PowerPoint, Excel, TRAX, Tableau, and MS Office.
• Excellent communication, organizational, time management, and interpersonal skills.