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Microsoft Technical Writer Jobs in Raleigh, NC (NOW HIRING)

Qualys

Technical Support Engineer

Raleigh, NC · On-site

... Microsoft SQL knowledge • Outstanding troubleshooting and analytical skills. • Excellent ... written and verbal communication skills. . Bilingual candidates highly desirable ( Spanish ...

Exyte

Senior Technical Director

Raleigh, NC · On-site

$120 - $180/hr

Proficient in Microsoft Office Suite (Excel, Word, and PowerPoint) * Detail-oriented with the ... Exceptional written and verbal communication skills * Excellent verbal and written communication ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Excellent written and verbal communication skills. Bachelor of Science in Computer Science or ... Oracle and Microsoft SQL knowledge. CCNA, MCSE, CISSP, CompTIA Security+, and CEH certifications ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Excellent written and verbal communication skills. Bachelor of Science in Computer Science or ... Oracle and Microsoft SQL knowledge. CCNA, MCSE, CISSP, CompTIA Security+, and CEH certifications ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Excellent written and verbal communication skills. Bachelor of Science in Computer Science or ... Oracle and Microsoft SQL knowledge. CCNA, MCSE, CISSP, CompTIA Security+, and CEH certifications ...

Core Managed

Technical Support Specialist

Raleigh, NC · On-site

$45K - $50K/yr

The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written ... Microsoft 365 * Azure * Exchange * Active Directory * Cybersecurity Requirements: * Bachelor ...

Core Managed

Technical Support Specialist

Raleigh, NC · On-site

The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written ... Microsoft 365 * Azure * Exchange * Active Directory * Cybersecurity Requirements: * Bachelor ...

Core Managed

Technical Support Specialist

Raleigh, NC · On-site

The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written ... Microsoft 365 * Azure * Exchange * Active Directory * Cybersecurity Requirements: * Bachelor ...

Railinc

Technical Business Analyst

Cary, NC · On-site

Excellent verbal and written communication skills. * Microsoft Office skills - Excel, Word, and ... Technical exposure or background preferred. * Closely supervised with little latitude for ...

Core Managed

Technical Support Specialist

Raleigh, NC · On-site

The perfect candidate has a strong ability to learn new IT techniques, excellent verbal and written ... Microsoft 365 * Azure * Exchange * Active Directory * Cybersecurity Requirements: * Bachelor ...

NetApp, Inc.

Sr. Technical Program Mgr

Morrisville, NC · On-site

$170 - $253/hr

Excellent written and verbal communication; able to compress complex technical and financial tradeoffs into crisp executive narratives. * Fluent in JIRA, Confluence, and Microsoft Office; experience ...

NetApp, Inc.

Sr. Technical Program Mgr

Morrisville, NC · On-site

Excellent written and verbal communication; able to compress complex technical and financial tradeoffs into crisp executive narratives. * Fluent in JIRA, Confluence, and Microsoft Office; experience ...

NetApp

Sr. Technical Program Mgr

Morrisville, NC · On-site

Excellent written and verbal communication; able to compress complex technical and financial tradeoffs into crisp executive narratives. * Fluent in JIRA, Confluence, and Microsoft Office; experience ...

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Microsoft Technical Writer information

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$13

$37

$64

How much do microsoft technical writer jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for microsoft technical writer in Raleigh, NC is $37.86, according to ZipRecruiter salary data. Most workers in this role earn between $28.03 and $45.82 per hour, depending on experience, location, and employer.

What is a Microsoft Technical Writer?

A Microsoft Technical Writer creates clear, concise, and user-friendly documentation for Microsoft products, services, and technologies. They collaborate with engineers, product managers, and designers to develop technical content such as user guides, API documentation, and online help articles. Their role requires strong writing skills, technical proficiency, and the ability to translate complex information into easily understandable content.

What are the main responsibilities of a Microsoft Technical Writer on a daily basis?

As a Microsoft Technical Writer, your main responsibilities include creating and maintaining user manuals, help content, API documentation, product guides, and release notes for Microsoft software and services. You will interact regularly with developers, product managers, and UX designers to ensure documentation is technically accurate and clearly addresses user needs. It's common to update documentation in line with new software releases or customer feedback, and you may also contribute to internal knowledge bases and developer portals. The role requires strong time management as deadlines can be tight, but provides valuable exposure to leading-edge technologies and collaborative, cross-functional teams.

What are the key skills and qualifications needed to thrive in the Microsoft Technical Writer position, and why are they important?

To thrive as a Microsoft Technical Writer, you need strong technical writing abilities, a solid understanding of software documentation, and often a background in computer science or a related field. Familiarity with tools like Microsoft Office, SharePoint, Visual Studio, Markdown, and sometimes certifications such as Certified Professional Technical Communicator (CPTC) are highly beneficial. Excellent communication, attention to detail, and the ability to collaborate across multidisciplinary teams are critical soft skills for this role. These qualities ensure technical information is conveyed accurately and clearly, helping users and developers effectively utilize Microsoft products.

Are Microsoft Technical Writers still in demand?

Microsoft Technical Writers are still in demand as companies seek clear documentation for software products, updates, and cloud services. Strong skills in technical writing, familiarity with tools like Markdown or XML, and understanding of software development processes enhance job prospects in this field.

Does Microsoft have technical writers?

Yes, Microsoft employs technical writers who create documentation, user guides, and technical content for its products and services. These roles often require skills in writing, editing, and familiarity with tools like Markdown or XML, and may involve collaboration with engineering and product teams.

What are popular job titles related to Microsoft Technical Writer jobs in Raleigh, NC?

For Microsoft Technical Writer jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Microsoft Technical Writer jobs in Raleigh, NC look for?

The top searched job categories for Microsoft Technical Writer jobs in Raleigh, NC are:

Microsoft Technical Writer jobs near you
Infographic showing various Microsoft Technical Writer job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $78,735 per year, or $37.9 per hour.

Technical Support Engineer

Qualys

Raleigh, NC • On-site

Full-time

Re-posted 25 days ago

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Grow your career internally at Qualys, our best talent comes from within!
The Technical Support Team is responsible for managing prompt resolution to global customer and partner service requests in a highly secured environment. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, which addresses the needs of the customer in all stages of the customer service life cycle within Qualys. Customer relationship building and teamwork are key success criteria for this role.The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions. The TSE will provide support via phone, email, and WebEx focused on the Qualys portfolio of products and their integration with customer environments.
Qualifications:
The ideal candidate will have strong hands-on networking knowledge and must be able to adapt quickly to any technical challenge. You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. Candidate must be passionate about security, and individuals with CISSP/CEH, or equivalent, are preferred. Applicant will have a deep understanding of network services and how they work from a protocol/configuration level with applications such as Apache/IIS is an advantage, as well as Windows AD security administration.
Required Knowledge/Experience:
• Bachelor of Science in Computer Science or equivalent experience
• 3+ years of experience in a technical support role.
• Unix/Linux experience in an enterprise environment.
• In-depth TCP/IP understanding.
• LAN/WAN infrastructures.
• Common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH).
• Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
• Windows Active Directory authentication and security.
• Knowledge of Samba/Active Directory integration
• CIFS, DNS, ACL, server/client configuration.
• Splunk usage including but not limited to log queries and report/dashboard generation
• Experienced with packet capture review and diagnosis.
• Oracle and Microsoft SQL knowledge
• Outstanding troubleshooting and analytical skills.
• Excellent written and verbal communication skills.
. Bilingual candidates highly desirable ( Spanish, Portuguese )
Preferred:
• Systems Management experience (KACE, GPO deployments)
• Previous API support and Regex knowledge.
• Scripting experience (Bash, Python)
• Knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
• CCNA, MCSE, CISSP, CompTIA Security+, and CEH highly desirable.
• Experience with Customer Support and Development Tools (Salesforce, JIRA, etc.)
Have you notified your current manager of your application?
Qualys is an Equal Opportunity Employer, please see our EEO policy.

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