ZipRecruiter

Log In

1

Microsoft Support Engineer Jobs in Seattle, WA (NOW HIRING)

Veeam Software

Desktop Support Engineer II

Seattle, WA · On-site

#LI-JC2 #LI-Onsite About the Role As a Desktop Support Engineer II, Executive Technical Support, you ... Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) * Microsoft Azure and Entra ID * Exchange ...

Microsoft

Principal Security Engineer

Redmond, WA · On-site

... for Microsoft, supported, and/or competitor products. Conducts high-level analysis of complex ... Software engineering and computer science fundamentals. #MicrosoftAI #EdgeVR #EdgeSecurity Security ...

Microsoft

Senior Customer Experience Engineer

Redmond, WA · On-site

$117K - $160K/yr

... support, community, and partner aspects of customers' journey with our products. Microsoft ... Partner with feature engineering teams to review architecture/design and provide feedback and ...

Prolim Global

Support Specialist

Redmond, WA · On-site

We are currently seeking a Support Engineer to add to our team. The Support Engineers ... the Microsoft Office Suite. ● Strong/proactive work ethics ● Strong Oral and written ...

previous pagenext page

Showing results 21-40

All JobsMicrosoft Support Engineer JobsMicrosoft Support Engineer Jobs in Seattle, WA

Microsoft Support Engineer information

See Seattle, WA salary details

$18

$45

$77

How much do microsoft support engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for microsoft support engineer in Seattle, WA is $45.37, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $53.08 per hour, depending on experience, location, and employer.

What is a Microsoft Support Engineer?

A Microsoft Support Engineer is responsible for troubleshooting and resolving technical issues related to Microsoft products and services. They assist customers by diagnosing problems, providing solutions, and ensuring optimal system performance. This role requires strong problem-solving skills, technical expertise, and effective communication to guide users through complex issues. Support Engineers may work with enterprise clients, IT professionals, or end users to improve system reliability and efficiency.

What are the key skills and qualifications needed to thrive as a Microsoft Support Engineer?

To thrive as a Microsoft Support Engineer, you need a solid understanding of Microsoft operating systems, networking, and troubleshooting, usually backed by a degree in computer science or related experience. Familiarity with tools like Microsoft Azure, Active Directory, Office 365, and certifications such as Microsoft Certified: Azure Fundamentals or Microsoft Certified Solutions Associate (MCSA) are highly valued. Strong communication, problem-solving abilities, and patience help set professionals apart in this customer-facing role. These skills and qualifications enable engineers to efficiently resolve technical issues and deliver a positive customer support experience.

What are the most common challenges faced by Microsoft Support Engineers, and how do they address them?

Microsoft Support Engineers often encounter complex technical issues ranging from software bugs to user configuration errors, sometimes requiring rapid diagnosis and creative problem-solving under time pressure. They must stay current with frequent updates and new features across Microsoft products, requiring continuous learning and adaptability. To address these challenges, engineers leverage a combination of detailed technical knowledge, access to internal knowledge bases, and collaborative teamwork with other support professionals and escalation teams. This dynamic environment means that strong communication skills and a dedication to customer satisfaction are essential for effectively resolving customer concerns and maintaining service quality.

What are popular job titles related to Microsoft Support Engineer jobs in Seattle, WA?

For Microsoft Support Engineer jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Microsoft Support Engineer jobs in Seattle, WA look for?

The top searched job categories for Microsoft Support Engineer jobs in Seattle, WA are:

Microsoft Support Engineer jobs near you
Infographic showing various Microsoft Support Engineer job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,377 per year, or $45.4 per hour.

Cloud Support Engineer I (WA-FX)

ASM Research

Redmond, WA • On-site

Full-time

Re-posted 23 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

33rd of 225 rated it services

Job description

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as:
Roles and Responsibilities
  • Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
  • Respond to incident tickets in a 24x7 operational environment to meet SLA objectives
  • Review system logs to identify and mitigate system issues
  • Leverage knowledge base to help troubleshoot, identify and resolve systems issues;
  • Update knowledge base troubleshooting guides and lessons learned as required
  • Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases
  • Document system issues resulting in system outages and coordinate change though change management process
  • Support collaboration across operations, development teams and external partners
  • Support "tiger team" calls to streamline knowledge sharing and timely resolution of system issues
  • Monitor solution performance according to client specification and SLAs, escalate as needed

Minimum Qualifications
  • Bachelor of Science in CS, or other technical discipline is preferred.
  • 2 years operations experience providing application infrastructure support
  • 1 year performing system administration support (Windows/Linux)

Clearance Requirements
  • TS clearance required
  • FBI CJIS Investigation required

Preferred Skills
  • Experience in supporting Azure/AWS cloud

Certifications/Licensures
  • Microsoft Azure Fundamentals preferred
  • CompTIA Security+ preferred

Other Job Specific Skills
  • Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams
  • Applies standard methodology, techniques, procedures and criteria.
  • Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
  • Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
  • Interpersonal Skills, problem solving, organizational, and multi-tasking skills

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

What ASM Research employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply