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Microsoft Store Jobs (NOW HIRING)

Microsoft

Payments Manager, LATAM

Redmond, WA · On-site

$97K - $188K/yr

Overview Microsoft's mission is to empower every person and every organization on the planet to ... Act as the primary LATAM payments point of contact for regional Stores, Sales, Finance, Engineering ...

The UPS Store #3043

Full Time Store Manager

CA · On-site

The UPS Store - Center Manager Location: Alameda / Contra Costa County Job Type: Full-Time The ... Proficient with Microsoft Office and web-based systems * Strong organizational and multitasking ...

Best Buy

Microsoft Senior Specialist

Minneapolis, MN · Hybrid

The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing ... Provide Microsoft Retail Programs teams and other partners with sales and operational perspective ...

Best Buy

Microsoft Senior Specialist

Minneapolis, MN · Hybrid

The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing ... Provide Microsoft Retail Programs teams and other partners with sales and operational perspective ...

Best Buy

Microsoft Senior Specialist

Minneapolis, MN · Hybrid

The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing ... Provide Microsoft Retail Programs teams and other partners with sales and operational perspective ...

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Microsoft Senior Specialist

Richfield, MN · On-site

$63K - $112K/yr

The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing ... Provide Microsoft Retail Programs teams and other partners with sales and operational perspective ...

Microsoft

Software Engineer II

Redmond, WA · On-site

$109K - $149K/yr

Overview OneDrive and SharePoint are rapidly growing services at the center of Microsoft's cloud ... You will design and deliver services that manage internet-scale data stores, enable best-in-the ...

Best Buy

Microsoft Senior Specialist

Richfield, MN · On-site

The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing ... Provide Microsoft Retail Programs teams and other partners with sales and operational perspective ...

Best Buy

Microsoft Senior Specialist

Minneapolis, MN · Hybrid

The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing ... Provide Microsoft Retail Programs teams and other partners with sales and operational perspective ...

Best Buy

Microsoft Senior Specialist

Richfield, MN · Hybrid

The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing ... Provide Microsoft Retail Programs teams and other partners with sales and operational perspective ...

Best Buy

Microsoft Senior Specialist

Minneapolis, MN · Hybrid

The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing ... Provide Microsoft Retail Programs teams and other partners with sales and operational perspective ...

Heinen's Grocery Store

Store Director

Naperville, IL · On-site

$70K - $90K/yr

Role Overview The Store Director is accountable for the operational performance of assigned ... Proficiency in Microsoft 365 applications, including Outlook, Excel, Word, PowerPoint, and Teams.

Heinen's Grocery Store

Store Director

Lake Bluff, IL · On-site

$70K - $90K/yr

Role Overview The Store Director is accountable for the operational performance of assigned ... Proficiency in Microsoft 365 applications, including Outlook, Excel, Word, PowerPoint, and Teams.

Heinen's Grocery Store

Store Director

Barrington, IL · On-site

$70K - $90K/yr

Role Overview The Store Director is accountable for the operational performance of assigned ... Proficiency in Microsoft 365 applications, including Outlook, Excel, Word, PowerPoint, and Teams.

Microsoft

Software Engineer II

Redmond, WA · On-site

$133K - $219K/yr

Overview Microsoft Copilot and Agents Core team is looking for a Full Stack Software Engineer II to ... Extensive use datastores like RDBMS, key-value stores, etc. * Experience with Development ...

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Microsoft Store information

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How much do microsoft store jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for microsoft store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

How does working at a Microsoft Store support professional development and advancement within the company?

Working at a Microsoft Store offers team members a unique opportunity to develop both technical and customer service skills. Employees often receive ongoing training on the latest Microsoft products and technologies, as well as sales and communication techniques. There are clear pathways for advancement, such as moving from Product Advisor to Store Manager roles, and high-performing employees may also be considered for positions at Microsoft's corporate offices. The collaborative, fast-paced environment encourages networking and mentorship, which can further support career growth within the company.

Can you work for Microsoft from home?

Microsoft Store employees can sometimes work remotely, depending on the role and company policies. Customer service and technical support positions are more likely to offer remote work options, often requiring familiarity with digital communication tools and flexible schedules.

What is the difference between Microsoft Store vs Retail Sales Associate?

AspectMicrosoft StoreRetail Sales Associate
Required CredentialsHigh school diploma; technical knowledge beneficialHigh school diploma typically required
Work EnvironmentMicrosoft retail locations, tech-focusedVarious retail stores, customer service focus
Employer & IndustryMicrosoft, technology retailVarious retail companies, retail industry
Common Search & ComparisonCustomer support, product knowledge, salesCustomer service, sales skills, product assistance

The Microsoft Store role focuses on selling and supporting Microsoft products in a tech-oriented environment, requiring technical knowledge. Retail Sales Associates work across various retail stores, providing customer service and sales support. While both roles involve customer interaction and sales skills, Microsoft Store positions emphasize product expertise related to technology, whereas Retail Sales Associates may handle a broader range of products in different retail settings.

What are Microsoft Store employees?

Microsoft Store employees are customer service and sales professionals who work at Microsoft's retail locations or online support. Their main responsibilities include assisting customers with purchasing Microsoft products, providing technical support, demonstrating devices, and offering product recommendations. They play a key role in helping customers understand and get the most out of Microsoft software, hardware, and services. Microsoft Store employees often have strong knowledge of products like Surface devices, Xbox, Windows, and Office, and are trained to provide a positive customer experience.

What are the key skills and qualifications needed to thrive as a Microsoft Store Associate, and why are they important?

To thrive as a Microsoft Store Associate, you need strong product knowledge, customer service skills, and ideally a background in retail or technology sales. Familiarity with Microsoft devices, software, and point-of-sale (POS) systems is typically required, along with any relevant sales certifications. Exceptional communication, active listening, and problem-solving abilities help you connect with customers and address their needs. These skills ensure a positive customer experience, drive sales, and support the store’s overall success in a competitive retail environment.

What are the entry level jobs at Microsoft?

Entry-level jobs at Microsoft for the Microsoft Store include roles such as Sales Associate, Customer Support Specialist, and Retail Associate. These positions typically require strong communication skills, basic technical knowledge, and a high school diploma or equivalent, with on-the-job training provided. They often involve working in a retail environment, assisting customers, and promoting products.

Does Microsoft still have physical stores?

Microsoft Store employees work in physical retail locations operated by Microsoft. As of 2023, Microsoft has significantly reduced its number of physical stores, focusing more on online sales and support, but some stores remain open in select locations. Job seekers should verify specific store availability and hours locally.

Is it hard to get hired at Microsoft?

Getting hired at Microsoft can be competitive, as the company seeks candidates with strong technical skills, relevant experience, and cultural fit. The hiring process often involves multiple interviews, technical assessments, and background checks, especially for technical roles like software engineering or IT support.
More about Microsoft Store jobs
What cities are hiring for Microsoft Store jobs? Cities with the most Microsoft Store job openings:
What states have the most Microsoft Store jobs? States with the most job openings for Microsoft Store jobs include:
What job categories do people searching Microsoft Store jobs look for? The top searched job categories for Microsoft Store jobs are:
Microsoft Store jobs near you
Infographic showing various Microsoft Store job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.
Payments Manager, LATAM

Payments Manager, LATAM

Microsoft

Redmond, WA • On-site

$97K - $188K/yr

Full-time

Posted 16 days ago

Microsoft rating

8.6

Company rating: 8.6 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

57th of 209 rated software companies

Job description

Overview
Microsoft's mission is to empower every person and every organization on the planet to achieve more. The Payment Partnerships, Strategy & Optimization (PPSO) team plays a critical role in enabling that mission by delivering secure, scalable, compliant, and locally relevant payment experiences to customers worldwide.
We are looking for a Payments Manager, Latam to lead payment strategy, execution, and partner management across Latin America. This role is responsible for driving payment performance, reducing fraud and chargebacks, optimizing cost of payments, and enabling new payment capabilities across highly complex and fast-growing LATAM markets.
This role requires deep payments expertise, strong cross-functional leadership, and the ability to operate effectively across regions, cultures, and regulatory environments.
Responsibilities
Payments Strategy & Performance (LATAM)
  • Own end-to-end payment performance across LATAM markets, including authorization rates, chargebacks, fraud, refunds, customer experience, and cost of payments.
  • Define and execute payment strategies aligned with Microsoft's product, commerce, and go-to-market priorities.
  • Use data and analytics to identify performance gaps, quantify impact, and prioritize improvement initiatives.

Payment Partner Management
  • Manage strategic relationships with key payment partners across LATAM (acquirers, processors, gateways, networks, and local payment method providers) and eventually global ones.
  • Lead commercial negotiations, contract renewals, incentive discussions, and ongoing partner governance.
  • Drive accountability with partners through KPIs, SLAs, performance reviews, and escalation management.

Market Expansion & Localization
  • Lead the launch, optimization, and scaling of local payment methods (e.g., domestic cards, bank transfers, real-time payments, installments).
  • Partner with Product, Engineering, Risk, Legal, broader Finance and Compliance teams to ensure solutions are compliant, resilient, and customer-centric.
  • Represent LATAM payments expertise in global initiatives and roadmap planning.

Fraud, Risk & Compliance
  • Partner closely with Risk and Chargeback teams to reduce fraud losses and chargeback exposure across LATAM.
  • Ensure payment solutions comply with local regulations, network mandates, and Microsoft internal policies.
  • Support incident management, root-cause analysis, and remediation for payment-related issues.

Stakeholder Collaboration & Communication
  • Act as the primary LATAM payments point of contact for regional Stores, Sales, Finance, Engineering, and Customer Support teams.
  • Provide clear, concise updates to leadership on performance trends, risks, and opportunities.
  • Drive alignment across global and regional stakeholders to deliver outcomes at scale.
  • Actively network within the payments industry by representing Microsoft at forums and events, participating in panels and discussions to advocate for the company's interests and drive modernization in the payments space. Cultivate strong relationships with key stakeholders-including processors, issuing banks, and other merchants-to further Microsoft's objectives and foster innovation across the payment ecosystem.

Qualifications
Required Qualifications:
  • Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience.

Preferred Qualifications:
  • 7+ years of experience in payments, financial services, fintech, e-commerce, or related domains.
  • Hands-on experience with card payments, acquirers/processors, fraud management, and chargebacks.
  • Experience managing external partners and negotiating commercial and contractual terms.
  • Analytical skills with the ability to translate data into actionable insights.
  • Proven ability to lead complex, cross-functional initiatives in a global organization.
  • Exceptional communication skills, with the confidence and presence to represent Microsoft publicly, engage with executives, and effectively translate complex concepts into clear, accessible messages for diverse audiences.
  • Experience working with or within Latin American payment ecosystems.
  • Experience launching or scaling local payment methods in emerging markets.
  • Familiarity with regulatory and scheme requirements in LATAM markets.
  • Experience working in largescale, matrixed technology organizations.
  • Comfort operating in ambiguous environments with competing priorities.
  • Professional Proficiency in English, Spanish and Portuguese.

Treasury IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

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Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

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