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Microsoft Store Jobs (NOW HIRING)

Alzome

Microsoft Dynamics 2012 Developer

Chicago, IL · On-site

Technical experience on SQL server management, query, store procedures, triggers etc. * Proven Microsoft Dynamics AX2012 experience; multiple full ERP implementations preferred. * Ability to read ...

Alzome

Microsoft Dynamics 2012 Developer

Chicago, IL · On-site

Technical experience on SQL server management, query, store procedures, triggers etc. * Proven Microsoft Dynamics AX2012 experience; multiple full ERP implementations preferred. * Ability to read ...

Uniphar Group

Microsoft Dynamics 365 Developer Full Time Permanent Role Citywest Office (Hybrid) or UK (Remote ... Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes ...

The UPS Store

Store Manager

Salinas, CA · On-site

$21/hr

Proficiency in Microsoft Office and Adobe Creative Cloud (InDesign/Illustrator) is a major advantage for our print business. We are seeking an energetic and dynamic Retail Store Manager to lead our ...

The UPS Store

Store Manager

Salinas, CA · On-site

$21/hr

Proficiency in Microsoft Office and Adobe Creative Cloud (InDesign/Illustrator) is a major advantage for our print business. We are seeking an energetic and dynamic Retail Store Manager to lead our ...

The UPS Store

Store Manager

Salinas, CA · On-site

$21/hr

Proficiency in Microsoft Office and Adobe Creative Cloud (InDesign/Illustrator) is a major advantage for our print business. We are seeking an energetic and dynamic Retail Store Manager to lead our ...

Microsoft

Software Engineer II

Redmond, WA · On-site

$133K - $219K/yr

... Microsoft products and Azure customers. The service enables customers to encrypt data at rest, securely store and manage credentials, and provision and automatically rotate TLS certificates across ...

Microsoft

Senior Software Engineer

Redmond, WA · On-site

$160K - $261K/yr

... Microsoft products and Azure customers. The service enables customers to encrypt data at rest, securely store and manage credentials, and provision and automatically rotate TLS certificates across ...

Microsoft

Principal Software Engineer

Redmond, WA · On-site

$188K - $304K/yr

Microsoft Dataverse is the platform to securely store an enormous amount of data in a cost efficient, scalable and easily manageable way. This team builds a suite of microservices to get near real ...

The UPS Store

Be Seen First

Store Manager - The UPS Store

Parlin, NJ · On-site

$17 - $18/hr

... store and stockroom Assist in visual presentation standards and ensure the store retail is ... Microsoft Word, Excel and Outlook Proactive and creative problem solving ability Flexible and ...

Microsoft

Principal Applied Scientist

Redmond, WA · On-site

... store web content at internet scale. We advance the platform's capabilities with state-of-the-art modeling and fueling critical Microsoft experiences and pushing the frontier of AI. This is a great ...

The UPS Store

Be Seen First

Store Manager - The UPS Store

Parlin, NJ · On-site

$17 - $18/hr

... store and stockroom Assist in visual presentation standards and ensure the store retail is ... Microsoft Word, Excel and Outlook Proactive and creative problem solving ability Flexible and ...

Microsoft

Software Engineer II

Redmond, WA · On-site

$109K - $149K/yr

Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various ...

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Microsoft Store information

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How much do microsoft store jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for microsoft store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

How does working at a Microsoft Store support professional development and advancement within the company?

Working at a Microsoft Store offers team members a unique opportunity to develop both technical and customer service skills. Employees often receive ongoing training on the latest Microsoft products and technologies, as well as sales and communication techniques. There are clear pathways for advancement, such as moving from Product Advisor to Store Manager roles, and high-performing employees may also be considered for positions at Microsoft's corporate offices. The collaborative, fast-paced environment encourages networking and mentorship, which can further support career growth within the company.

Can you work for Microsoft from home?

Microsoft Store employees can sometimes work remotely, depending on the role and company policies. Customer service and technical support positions are more likely to offer remote work options, often requiring familiarity with digital communication tools and flexible schedules.

What is the difference between Microsoft Store vs Retail Sales Associate?

AspectMicrosoft StoreRetail Sales Associate
Required CredentialsHigh school diploma; technical knowledge beneficialHigh school diploma typically required
Work EnvironmentMicrosoft retail locations, tech-focusedVarious retail stores, customer service focus
Employer & IndustryMicrosoft, technology retailVarious retail companies, retail industry
Common Search & ComparisonCustomer support, product knowledge, salesCustomer service, sales skills, product assistance

The Microsoft Store role focuses on selling and supporting Microsoft products in a tech-oriented environment, requiring technical knowledge. Retail Sales Associates work across various retail stores, providing customer service and sales support. While both roles involve customer interaction and sales skills, Microsoft Store positions emphasize product expertise related to technology, whereas Retail Sales Associates may handle a broader range of products in different retail settings.

What are Microsoft Store employees?

Microsoft Store employees are customer service and sales professionals who work at Microsoft's retail locations or online support. Their main responsibilities include assisting customers with purchasing Microsoft products, providing technical support, demonstrating devices, and offering product recommendations. They play a key role in helping customers understand and get the most out of Microsoft software, hardware, and services. Microsoft Store employees often have strong knowledge of products like Surface devices, Xbox, Windows, and Office, and are trained to provide a positive customer experience.

What are the key skills and qualifications needed to thrive as a Microsoft Store Associate, and why are they important?

To thrive as a Microsoft Store Associate, you need strong product knowledge, customer service skills, and ideally a background in retail or technology sales. Familiarity with Microsoft devices, software, and point-of-sale (POS) systems is typically required, along with any relevant sales certifications. Exceptional communication, active listening, and problem-solving abilities help you connect with customers and address their needs. These skills ensure a positive customer experience, drive sales, and support the store’s overall success in a competitive retail environment.

What are the entry level jobs at Microsoft?

Entry-level jobs at Microsoft for the Microsoft Store include roles such as Sales Associate, Customer Support Specialist, and Retail Associate. These positions typically require strong communication skills, basic technical knowledge, and a high school diploma or equivalent, with on-the-job training provided. They often involve working in a retail environment, assisting customers, and promoting products.

Does Microsoft still have physical stores?

Microsoft Store employees work in physical retail locations operated by Microsoft. As of 2023, Microsoft has significantly reduced its number of physical stores, focusing more on online sales and support, but some stores remain open in select locations. Job seekers should verify specific store availability and hours locally.

Is it hard to get hired at Microsoft?

Getting hired at Microsoft can be competitive, as the company seeks candidates with strong technical skills, relevant experience, and cultural fit. The hiring process often involves multiple interviews, technical assessments, and background checks, especially for technical roles like software engineering or IT support.
More about Microsoft Store jobs
What cities are hiring for Microsoft Store jobs? Cities with the most Microsoft Store job openings:
What states have the most Microsoft Store jobs? States with the most job openings for Microsoft Store jobs include:
What job categories do people searching Microsoft Store jobs look for? The top searched job categories for Microsoft Store jobs are:
Microsoft Store jobs near you
Infographic showing various Microsoft Store job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.
Principal Product Manager - M365 Messaging

Principal Product Manager - M365 Messaging

Microsoft

Redmond, WA • On-site

Full-time

Posted 29 days ago

Microsoft rating

8.6

Company rating: 8.6 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

57th of 209 rated software companies

Job description

Overview
The Microsoft 365 Messaging team builds and operates the trusted, secure, intelligent, and scalable messaging and notification platform that powers Copilot across Microsoft 365. We are the connective tissue behind Copilot's conversations and notifications - the platform that lets Copilot connect, converse, remember, notify, and continue the thread across Microsoft 365 Enterprise and Consumer Copilot, Microsoft Teams, Outlook and beyond. We operate at extraordinary scale, and Copilot is our fastest-growing workload as agentic, multi-step AI experiences become first-class.
As a Principal Product Manager on the team, you will own the strategy and charter to establish the conversation store as the platform of choice for all Copilot scenarios - and to extend that platform into the connected areas of Notifications and Tasks. You will set the multi-year vision for how Copilot and agents persist, load, and reason over conversations, then drive its execution across one of the largest distributed systems at Microsoft.
This is a high-influence, high-ownership role for a builder who can operate from first-principles strategy down to schema-level technical tradeoffs, at the center of Microsoft's AI strategy. Our mission is to make Copilot the most trusted, effective communicator in the enterprise: reaching users wherever they are, remembering every conversation, and acting as a true partner to get work done.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
  • Own the platform vision and roadmap for the conversation store for Copilot and agents - defining the durable primitives (conversations, threads, intermediate agent outputs, reasoning traces, tasks, notifications) that all Copilot scenarios build on.
  • Drive conversation-store convergence toward a unified schema: separate intermediate agent outputs and reasoning traces to improve conversation loading and unlock client-side pagination, align storage and schema, and converge real-time transport (multi-endpoint presence, streaming) across surfaces.
  • Lead the Copilot Notifications charter - evolve the extensible, end-to-end notification pipeline, prioritize notifications across products to reduce overload, and give users control through notification settings that re-engage them across mobile, email, and in-app.
  • Scale the Tasks platform - mature first-class task representation across Copilot surfaces and Teams; enable a unified task hub as the control tower for AI work; and evolve toward an agent-to-agent (A2A) task-compatible interface.
  • Champion enterprise trust - own compliance, auditability, data lifecycle, and large-message support, preventing data leakage and unintended duplication as conversations grow richer.
  • Set the bar on operational health - drive analytics for volume, latency, and cost, turning baseline measurement into actionable dashboards and competitive benchmarks that inform platform goals.
  • Lead cross-organization alignment and adoption - establish a clear engagement and prioritization model with partner teams, and guide them toward reusable platform capabilities rather than parallel one-off stores.
  • Represent the platform in leadership reviews - communicate architectural decisions, sequencing, risks, and delivery implications to executives and partners, and build alignment across teams that do not report to you.

Qualifications
Required Qualifications:
  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development
    • OR equivalent experience.

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:
  • Bachelor's Degree AND 12+ years experience in product/service/program management or software development
    • OR equivalent experience.
  • 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
  • 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
  • 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
  • Demonstrated ownership of a platform or infrastructure-adjacent product at scale, including setting strategy that multiple partner teams adopted.
  • Track record of translating complex partner and customer requirements into durable, reusable platform capabilities - not one-off integrations.
  • Proven ability to drive cross-organizational technical strategy and alignment, influencing without authority across engineering and product teams.
  • Solid written and verbal communication skills, with the ability to frame architectural tradeoffs for both engineers and executives
  • Experience with large-scale distributed systems - messaging, storage, pub/sub, or notification platforms (e.g., distributed NoSQL databases, event delivery pipelines).
  • Familiarity with AI / Copilot orchestration, agentic workflows, or large language model conversation modeling (e.g., intermediate agent outputs, reasoning traces, multi-agent scenarios).
  • Experience evaluating and driving non-functional requirements such as reliability, latency, auditability, compliance, and cost at scale.
  • Demonstrated ability to identify patterns across partner implementations and converge them onto shared platform standards and schemas.
  • Experience leading multi-team, multi-quarter initiatives with cross-organizational dependencies and phased migration plans.
  • Comfort operating in a fast-moving, ambiguous space where feature scope and partner priorities evolve in parallel across multiple organizations.
  • Willingness to partner across global engineering and product teams and time zones, with periodic travel for partner and leadership reviews.

#M365Core
Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

Social media

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