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Microsoft Retail Store Jobs (NOW HIRING)

Qurate Retail Group

Retail Store Manager

Atlanta, GA · On-site

As the Store Manager, you will promote the Ballard Designs brand at every guest encounter and ... Proficiency in using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Kronos ...

GWC Connects

Retail Store Manager

Reynoldsburg, OH · On-site

$52 - $70/hr

Recruit, train, coach, and develop Assistant Store Leaders, Supervisors, and Retail Associates ... Proficiency with Microsoft Office and business systems. Physical Requirements * Stand and walk for ...

Goodwill Columbus

Retail Store Manager

Reynoldsburg, OH · On-site

$50K - $65K/yr

Store Manager, Retail Lead a Store. Grow a Team. Change Lives. We're looking for a motivated Store ... Proficiency with Microsoft Office and business systems. Physical Requirements * Stand and walk for ...

gwcols

Retail Store Manager

Reynoldsburg, OH · On-site

Recruit, train, coach, and develop Assistant Store Leaders, Supervisors, and Retail Associates ... Proficiency with Microsoft Office and business systems. Physical Requirements * Stand and walk for ...

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Microsoft Retail Store information

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How much do microsoft retail store jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for microsoft retail store in the United States is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $14.90 per hour, depending on experience, location, and employer.

What is a Microsoft Retail Store?

A Microsoft Retail Store job involves assisting customers with Microsoft products, providing technical support, and delivering an excellent shopping experience. Employees help with sales, product demonstrations, and troubleshooting for devices like Surface, Xbox, and Windows PCs. The role requires strong customer service skills, product knowledge, and the ability to educate customers on Microsoft technologies.

What are the typical daily responsibilities of a Microsoft Retail Store employee?

Microsoft Retail Store employees typically engage in greeting customers, assisting with product selection, demonstrating devices like Surface tablets and Xbox consoles, and answering questions about software and technology solutions. They also process sales transactions, handle returns or exchanges, troubleshoot basic technical issues, and participate in workshops or training sessions for customers. Team members often collaborate closely to ensure the store is well-organized and displays are up to date. This dynamic environment provides opportunities to learn about the latest technology while helping customers find the right solutions for their needs.

What are the key skills and qualifications needed to thrive in the Microsoft Retail Store position, and why are they important?

To thrive in a Microsoft Retail Store role, you need strong customer service abilities, product knowledge of Microsoft devices and software, and proficiency in basic sales techniques. Familiarity with Microsoft products, retail point-of-sale systems, and occasional use of certifications like Microsoft Certified Fundamentals can be helpful. Exceptional communication, teamwork, and problem-solving skills set outstanding team members apart. These competencies ensure an excellent customer experience and drive the store's sales and educational goals.

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What states have the most Microsoft Retail Store jobs?

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Microsoft Retail Store jobs near you
Infographic showing various Microsoft Retail Store job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $30,337 per year, or $14.6 per hour.

Retail Store Manager

GOODWILL IND OF THE CHESAPEAKE INC

Glen Burnie, MD • On-site

$51K - $67K/yr

Full-time

Re-posted 11 hours ago

Job description


Retail Store Manager

???? $54,198 – $62,720 annually
???? Full-Time Leadership Role

Goodwill Industries of the Chesapeake is seeking an experienced Retail Store Manager to lead operations of a high‑volume Band 3 store with annual sales between $1.0M and $1.49M.

This role is responsible for full store performance, team leadership, production execution, and community impact while advancing Goodwill’s mission.

What You’ll Be Responsible For

Store Operations & Performance

  • Lead daily operations of a high‑volume retail store
  • Achieve budgeted sales, production, and expense control goals
  • Oversee donation processing for resale and salvage
  • Ensure timely production flow to the sales floor
  • Maintain pricing, grading, and quality standards
  • Partner with Recycling Center and Retail Operations teams
  • Execute merchandising standards, colorization, and seasonal displays
  • Handle cash reconciliation, deposits, and required reporting
  • Investigate and address security, safety, and risk concerns
  • Communicate regularly with Regional Director regarding store performance

People & Team Leadership

  • Hire, train, coach, and manage a team of 12–25 employees
  • Conduct performance management, discipline, and terminations in partnership with HR
  • Build schedules and assign coverage to maximize efficiency
  • Process and approve payroll accurately and timely
  • Conduct monthly staff meetings and promote engagement
  • Foster a culture of accountability, customer service, and mission alignment

Schedule & Availability

  • Full-time leadership schedule
  • Weekend availability (Saturday and Sunday) required
  • Reliable transportation required for scheduled shifts

Qualifications

  • High school diploma or equivalent required
  • Three years of retail or related management experience at the Store Manager level or higher 
    • Goodwill retail management experience may substitute
    • Advanced education may substitute for experience
  • Valid driver’s license, vehicle insurance, and access to a personal vehicle

Employment is contingent on successful completion of a criminal background check.

Knowledge, Skills & Abilities

  • Retail leadership in high‑volume environments
  • Financial acumen (sales, margins, expense control)
  • Strong merchandising and marketing skills
  • Conflict resolution and sound judgment
  • Ability to lead diverse teams and communicate effectively
  • Working knowledge of Microsoft Word, Excel, and basic internet tools

Physical Requirements

  • Lift up to 50 lbs (frequent lifting up to 25 lbs)
  • Stand, walk, bend, reach, and use hands throughout shift
  • Medium physical demand work environment
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Requirements

  • Up to 25% travel related to banking, operational needs, meetings, or special assignments
  • Access to a personal vehicle required

Why Lead at Goodwill?

Goodwill Industries of the Chesapeake offers competitive compensation, leadership autonomy, and the opportunity to manage a mission‑driven business that directly supports workforce development and community programs.

???? Learn more about benefits and careers:
https://goodwillches.org/about-us/goodwill-careers/

EOE/MFDV Including Disability/Vets