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Microsoft Retail Store Jobs in Minnesota (NOW HIRING)

The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing ... Provide Microsoft Retail Programs teams and other partners with sales and operational perspective ...

The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing ... Provide Microsoft Retail Programs teams and other partners with sales and operational perspective ...

The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing ... Provide Microsoft Retail Programs teams and other partners with sales and operational perspective ...

The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing ... Provide Microsoft Retail Programs teams and other partners with sales and operational perspective ...

... retail apparel industry preferred ? Proficiency in Microsoft Office or Google Office Suite ? Proven ... Along with the Store Manager, this position provides guidance and coaching to full and part time ...

... retail apparel industry preferred ? Proficiency in Microsoft Office or Google Office Suite ? Proven ... Along with the Store Manager, this position provides guidance and coaching to full and part time ...

... retail apparel industry preferred ? Proficiency in Microsoft Office or Google Office Suite ? Proven ... Along with the Store Manager, this position provides guidance and coaching to full and part time ...

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Microsoft Retail Store information

See Minnesota salary details

$9

$14

$16

How much do microsoft retail store jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for microsoft retail store in Minnesota is $14.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $14.62 per hour, depending on experience, location, and employer.

Is it difficult to get a job in Microsoft?

Getting a job at Microsoft, including retail positions, can be competitive due to high applicant volume. Candidates typically need relevant skills, experience, and a strong interview performance to succeed in the hiring process.

What are the key skills and qualifications needed to thrive in the Microsoft Retail Store position, and why are they important?

To thrive in a Microsoft Retail Store role, you need strong customer service abilities, product knowledge of Microsoft devices and software, and proficiency in basic sales techniques. Familiarity with Microsoft products, retail point-of-sale systems, and occasional use of certifications like Microsoft Certified Fundamentals can be helpful. Exceptional communication, teamwork, and problem-solving skills set outstanding team members apart. These competencies ensure an excellent customer experience and drive the store's sales and educational goals.

Is Microsoft giving work from home?

Microsoft Retail Store employees typically work in physical store locations and are generally required to be onsite. While some corporate roles at Microsoft may offer remote work options, retail positions usually involve in-person customer service and store operations. Work-from-home policies depend on the specific role and current company guidelines.

What is a Microsoft Retail Store job?

A Microsoft Retail Store job involves assisting customers with Microsoft products, providing technical support, and delivering an excellent shopping experience. Employees help with sales, product demonstrations, and troubleshooting for devices like Surface, Xbox, and Windows PCs. The role requires strong customer service skills, product knowledge, and the ability to educate customers on Microsoft technologies.

What are the typical daily responsibilities of a Microsoft Retail Store employee?

Microsoft Retail Store employees typically engage in greeting customers, assisting with product selection, demonstrating devices like Surface tablets and Xbox consoles, and answering questions about software and technology solutions. They also process sales transactions, handle returns or exchanges, troubleshoot basic technical issues, and participate in workshops or training sessions for customers. Team members often collaborate closely to ensure the store is well-organized and displays are up to date. This dynamic environment provides opportunities to learn about the latest technology while helping customers find the right solutions for their needs.

What are the entry level jobs at Microsoft?

At Microsoft retail stores, entry-level jobs typically include positions such as Retail Sales Associate or Customer Support Associate. These roles generally require strong communication skills, basic technical knowledge, and a willingness to learn about Microsoft products and services. They often involve customer interaction, product demonstrations, and sales support, with opportunities for advancement into more specialized or managerial roles.

Are there still Microsoft retail stores?

Microsoft retail stores were closed in 2020 as the company shifted focus to online sales and support. Some services and product displays are now available through Microsoft's website and partner locations, but physical stores are no longer operational.
What are popular job titles related to Microsoft Retail Store jobs in Minnesota? For Microsoft Retail Store jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Microsoft Retail Store jobs in Minnesota look for? The top searched job categories for Microsoft Retail Store jobs in Minnesota are:
What cities in Minnesota are hiring for Microsoft Retail Store jobs? Cities in Minnesota with the most Microsoft Retail Store job openings:
Infographic showing various Microsoft Retail Store job openings in Minnesota as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $29,712 per year, or $14.3 per hour.

Microsoft Senior Specialist

Best Buy

Minneapolis, MN • Hybrid

Full-time, Part-time

Retirement, PTO

Posted 23 days ago


Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,774 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers


Job description

The Senior Specialist provides retail sales and operational expertise to the Microsoft Retail Programs field execution team and Microsoft companywide business. This role runs day-to-day activities and focuses on execution of tactical plans related to Retail Programs and Microsoft sales. This role is responsible for retail plans and tactics and supports the Retail Programs leaders as required with broader business initiatives and project work.
The Senior Specialist works cross-functionally with retail stores, vendors, merchant and marketing operations, merchants, marketing, demand planning, IT, finance, HR, services, retail operations, and other company partners to enable execution of business plans in retail.
This role is designed to work in a hybrid model which would have individuals in the office on average 3 days per week. All applicants must live or be willing and able to relocate to a commutable distance to the corporate campus in Richfield, Minnesota.
This role requires up to 30% travel annually to allow for market visits and support at events and marketplaces that need to be trained.Key Responsibilities
  • Design Retail Programs plans, tools, and tactics to yield a positive employee and customer experience.
  • Executed and analyzed daily, weekly, and monthly Microsoft and retail program reports for internal and external partners, transforming insights into clear, data‑driven storytelling documentation.
  • Ability to analyze business to create recommendations on how to improve sales while leaning into retail program field leaders as well as corporate partners
  • Provide Microsoft Retail Programs teams and other partners with sales and operational perspective, advice, and limits regarding sales proficiency, retail capacity, and ability to execute plans. Ensure corporate actions and directions are deployed consistent with retail SOP and parameters.
  • Develop ongoing working relationships with key partners as required to support day-to-day operational business needs and more strategic initiatives.
  • Works with cross-functional teams and contributes to sales, operational processes, and strategy for product launches, business category strategies, and strategic initiatives.
  • Develop and maintain infrastructure and tools to maximize business across the category.
  • Coordinates key run the business operational activities in support of the broader category support team.
  • Monitors retail feedback integration points and provides insight and opportunities to manager and partners.
  • Supports the Manager in the completion of the tactics required to launch new Retail Program stores and/or projects through reporting, analysis, assisting in creation of materials and process documentation.
Basic Qualifications
2 or more years of experience in Business, Retail, Sales, Operations, or related
experience
• 1 or more years of vendor or external partner management
• 1 or more years of Excel program usage
Preferred Qualifications
• 1 or more years of financial management experience with P&L responsibilities.
• 1 or more years of Project management or cross-functional team experience.
• Strong organizational skills and ability to constantly assess and prioritize work.
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full timePandoLogic. Keywords: Retail Sales Representative, Location: Minneapolis, MN - 55423


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About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966