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Microsoft Help Desk Remote Jobs in Decatur, GA (NOW HIRING)

DPR Construction

Application Support Analyst

Atlanta, GA · On-site +1

Job Summary The Service Desk Analyst Level 2 provides technical and application support to internal ... Support Windows-based systems, Microsoft 365, cloud applications, and mobile devices (iOS and ...

Danaher

Pricing Manager - Remote

Atlanta, GA · On-site +1

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... desk activities to enable profitable growth and reduce commercial risk. This role serves as a ...

Pindrop

Senior IT Engineer

Atlanta, GA · On-site +1

You will not just be closing standard IT help desk tickets; you will be at the operational core of ... Remote-first environment - giving you flexibility and autonomy in how you structure your day.

Kraft & Kennedy

Intern Technical (MSP)

Atlanta, GA · Remote

$17/hr

The position is remote. We are hiring for the following schedules: * 1 position-Monday-Friday, 10am ... Prolonged periods of sitting at a desk and working on a computer. Kraft Kennedy is an equal ...

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Microsoft Help Desk Remote information

See Decatur, GA salary details

$12

$22

$33

How much do microsoft help desk remote jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for microsoft help desk remote in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

Can help desk positions be remote?

Help desk positions, including those for Microsoft Help Desk roles, can often be performed remotely, especially with the use of remote support tools and communication platforms. Many companies now offer remote help desk jobs that require technical skills, customer service abilities, and sometimes certifications like CompTIA A+ or Microsoft certifications. However, some positions may require on-site presence depending on the company's policies and the nature of the support needed.

Does Microsoft still offer remote work?

Microsoft Help Desk Remote positions are still available as Microsoft continues to support remote work options for many roles, including technical support and customer service. These jobs often require familiarity with remote collaboration tools like Teams and may offer flexible schedules, depending on the position and team needs.

What are Microsoft Help Desk Remote jobs?

Microsoft Help Desk Remote jobs involve providing technical support and troubleshooting assistance to users of Microsoft products and services, such as Windows, Office, and Microsoft 365, from a remote location. Employees in these roles typically handle customer inquiries, resolve software or hardware issues, and guide users through problem-solving steps via phone, chat, or email. These positions require strong communication skills, technical knowledge of Microsoft products, and the ability to work independently from home or another remote setting.

What are some typical challenges faced by remote Microsoft Help Desk professionals, and how can they effectively address them?

Remote Microsoft Help Desk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, managing multiple support requests simultaneously, and maintaining clear communication with users who may have varying levels of technical knowledge. To address these challenges, leveraging remote diagnostic tools, setting clear expectations with users, and utilizing knowledge bases or documentation can be highly effective. Additionally, regular collaboration with team members through chat or video meetings helps ensure consistent support quality and knowledge sharing.

How difficult is it to get hired at Microsoft?

Getting hired as a Microsoft Help Desk remote technician typically requires relevant technical skills, customer service experience, and familiarity with Microsoft products. The hiring process can be competitive, often involving multiple interview rounds and assessments of technical knowledge and problem-solving abilities.

What is the difference between Microsoft Help Desk Remote vs Technical Support Specialist?

AspectMicrosoft Help Desk RemoteTechnical Support Specialist
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, help desk or call center settingOn-site or remote, technical support roles in various industries
Industry UsageIT support, software companies, tech service providersIT, telecommunications, hardware/software companies

Microsoft Help Desk Remote and Technical Support Specialist roles share similar certifications and work environments, often involving remote support for software and hardware issues. However, Microsoft Help Desk Remote positions are typically focused on supporting Microsoft products specifically, while Technical Support Specialists may handle a broader range of technologies and on-site support. Both roles are essential in IT support, but the Microsoft Help Desk Remote role emphasizes Microsoft expertise and remote troubleshooting skills.

What are the key skills and qualifications needed to thrive as a Microsoft Help Desk Remote specialist, and why are they important?

To thrive as a Microsoft Help Desk Remote specialist, you need a solid understanding of Windows operating systems, Microsoft Office applications, troubleshooting techniques, and often an associate degree or relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems like ServiceNow or Zendesk, and knowledge of Active Directory are typically required. Exceptional communication, patience, and problem-solving skills help you efficiently assist users and resolve technical issues from a distance. These abilities are crucial for providing timely, effective support and ensuring user satisfaction in a remote IT environment.

Can I work from home for Microsoft?

Microsoft Help Desk Remote positions typically allow employees to work from home, especially for technical support roles that can be performed using remote access tools and a reliable internet connection. However, specific remote work policies may vary by role and location, and some positions may require on-site presence for training or certain tasks.
What are popular job titles related to Microsoft Help Desk Remote jobs in Decatur, GA? For Microsoft Help Desk Remote jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Microsoft Help Desk Remote jobs in Decatur, GA look for? The top searched job categories for Microsoft Help Desk Remote jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Microsoft Help Desk Remote jobs? Cities near Decatur, GA with the most Microsoft Help Desk Remote job openings:
Microsoft Help Desk Remote jobs near you
Infographic showing various Microsoft Help Desk Remote job openings in Decatur, GA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,014 per year, or $22.6 per hour.
Senior Java/OpenJDK Migration Engineer (Technical Lead)

Senior Java/OpenJDK Migration Engineer (Technical Lead)

Noor Staffing Group

Atlanta, GA • Remote

$65 - $80/hr

Contractor

Medical, Dental, Vision

Re-posted 4 days ago

Job description

Oracle Java Technical Project Lead

Contract • Fully Remote • Immediate Start • US Citizens & GC Holders Only

Pay Rate: $65–85/hr W2 | Weekly Pay | 6 - 12 Month Contract

Overview

We are placing three Oracle Java Technical Project Leads on a 6 month contract supporting a major enterprise Oracle Java removal and OpenJDK migration program across approximately 20,000 Windows endpoints. This is a hands-on Project Lead role — leading the program end to end, owning the technical execution, and coordinating cross-functional stakeholders from Endpoint Engineering, SCCM, Security, Architecture, Help Desk, and business owners. The work spans discovery, remediation planning, pilot, enterprise rollout, and security hardening to prevent reinstallation.

What You'll Own

  • Lead the overall Oracle Java removal program — project plan, risks, escalations, executive reporting, and weekly status communications
  • Inventory Oracle Java installations across approximately 20,000 endpoints and establish baseline compliance metrics
  • Identify Java-dependent applications, validate vendor support, identify hard-coded references, and test against OpenJDK
  • Partner with application owners and vendors on compatibility validation
  • Develop and validate removal processes using PowerShell, batch scripting, WMI/CIM, and registry analysis
  • Partner with SCCM team to package and deploy Java removal and OpenJDK distribution
  • Partner with BeyondTrust team to prevent unauthorized Java reinstallation

What You Bring

  • Hands-on experience with Oracle Java (JRE/JDK) and OpenJDK distributions
  • Java version management, JRE vs. JDK requirements, JAVA_HOME, PATH, and environment variable troubleshooting
  • Advanced PowerShell, batch scripting, WMI/CIM, and registry modification for automated software discovery and removal
  • SCCM packaging and enterprise endpoint deployment at scale
  • Application compatibility assessment with vendor engagement
  • Experience leading enterprise remediation programs with cross-functional stakeholders
  • Strong executive-level reporting and stakeholder communication
  • BeyondTrust or similar PAM tool familiarity preferred
  • Available for immediate start, willing to commit 100% to 6 months
  • US Citizen or Permanent Resident — no sponsorship

Compensation & Benefits

  • $65–80/hr W2, paid weekly
  • Medical coverage: PPO and HMO options available
  • Dental and vision coverage

Important Details

  • Fully remote
  • 6 - 12 month contract with an immediate start
  • Three openings available

About Noor Staffing Group

Noor Staffing Group is a $225M multi-vertical direct-hire and contract recruiting firm specializing in Technology, AEC/MEP, Legal, Accounting, and Construction. We represent senior professionals exclusively and move fast — if you are the right fit, you will know within 24 hours.

Noor Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.