ZipRecruiter

Log In

2

Microsoft Help Desk Remote Jobs in Decatur, GA (NOW HIRING)

Multi Family

IT Support Specialist

Atlanta, GA · Remote

$35/hr

Previous experience in IT support, help desk, or technical support. * Good knowledge of Windows, Microsoft 365, common business applications, and computer hardware. * Basic understanding of ...

American Cancer Society

Senior Auditor- Remote

Atlanta, GA · On-site +1

$85K - $90K/yr

Advanced skills in Microsoft Office Suite and audit-support software for efficient execution ... Ability to work in a standard office environment with prolonged periods of sitting at a desk and ...

American Cancer Society

Senior Auditor- Remote

Atlanta, GA · Remote

$85K - $90K/yr

Advanced skills in Microsoft Office Suite andaudit-supportsoftware for efficient execution. TRAVEL ... Ability to work in a standard office environment with prolonged periods of sitting at a desk and ...

Flock

Senior Deal Desk Analyst

Atlanta, GA · Remote

$93K - $115K/yr

Evaluate quote-to-cash workflows to help define which transactions require human support versus ... Remote roles exist, and when a posting is open to remote work, it says so. The impossible takes ...

previous pagenext page

Showing results 21-40

All JobsMicrosoft Help Desk JobsMicrosoft Help Desk Remote JobsMicrosoft Help Desk Remote Jobs in Decatur, GA

Microsoft Help Desk Remote information

See Decatur, GA salary details

$12

$22

$33

How much do microsoft help desk remote jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for microsoft help desk remote in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What is a Microsoft Help Desk Remote?

Microsoft Help Desk Remote jobs involve providing technical support and troubleshooting assistance to users of Microsoft products and services, such as Windows, Office, and Microsoft 365, from a remote location. Employees in these roles typically handle customer inquiries, resolve software or hardware issues, and guide users through problem-solving steps via phone, chat, or email. These positions require strong communication skills, technical knowledge of Microsoft products, and the ability to work independently from home or another remote setting.

What skills and qualifications are needed to thrive as a Microsoft Help Desk Remote specialist?

To thrive as a Microsoft Help Desk Remote specialist, you need a solid understanding of Windows operating systems, Microsoft Office applications, troubleshooting techniques, and often an associate degree or relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems like ServiceNow or Zendesk, and knowledge of Active Directory are typically required. Exceptional communication, patience, and problem-solving skills help you efficiently assist users and resolve technical issues from a distance. These abilities are crucial for providing timely, effective support and ensuring user satisfaction in a remote IT environment.

What are some typical challenges faced by remote Microsoft Help Desk professionals, and how can they effectively address them?

Remote Microsoft Help Desk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, managing multiple support requests simultaneously, and maintaining clear communication with users who may have varying levels of technical knowledge. To address these challenges, leveraging remote diagnostic tools, setting clear expectations with users, and utilizing knowledge bases or documentation can be highly effective. Additionally, regular collaboration with team members through chat or video meetings helps ensure consistent support quality and knowledge sharing.

What is the difference between Microsoft Help Desk Remote vs Technical Support Specialist?

AspectMicrosoft Help Desk RemoteTechnical Support Specialist
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote, help desk or call center settingOn-site or remote, technical support roles in various industries
Industry UsageIT support, software companies, tech service providersIT, telecommunications, hardware/software companies

Microsoft Help Desk Remote and Technical Support Specialist roles share similar certifications and work environments, often involving remote support for software and hardware issues. However, Microsoft Help Desk Remote positions are typically focused on supporting Microsoft products specifically, while Technical Support Specialists may handle a broader range of technologies and on-site support. Both roles are essential in IT support, but the Microsoft Help Desk Remote role emphasizes Microsoft expertise and remote troubleshooting skills.

What are popular job titles related to Microsoft Help Desk Remote jobs in Decatur, GA?

For Microsoft Help Desk Remote jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Microsoft Help Desk Remote jobs in Decatur, GA look for?

The top searched job categories for Microsoft Help Desk Remote jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Microsoft Help Desk Remote jobs?

Cities near Decatur, GA with the most Microsoft Help Desk Remote job openings:

Microsoft Help Desk Remote jobs near you
Infographic showing various Microsoft Help Desk Remote job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $47,014 per year, or $22.6 per hour.

Cybersecurity Engineer ( W2 direct hire, no C2C )

Alpharetta, GA • Remote

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

Temporary

Posted 22 days ago

Job description

*** This is a direct hire role ( W2 salaried, permanent, full-time position ) in our own IT department

*** NO C2C candidates, NO 3rd parties, NO visa sponsorship available, NO green card sponsorship available, NO candidates with temporary work authorizations of any kind

For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.

Cybersecurity Engineer :

- This role is responsible for securing enterprise infrastructure, responding to cyber threats, administering Microsoft 365 security, and helping ensure compliance with applicable regulatory requirements. - Implement, and maintain enterprise security controls across cloud and on-premises environments. - Manage security compliance and assist in security policy creation - Monitor and respond to security alerts, incidents, phishing attempts, malware, and suspicious activity. - Perform vulnerability assessments, remediation tracking, and security hardening. - Manage endpoint protection systems, email security, MFA, Conditional Access, and identity security controls. - Configure and maintain SIEM, logging, and monitoring platforms. - Conduct threat hunting and proactive security reviews. - Microsoft 365 and Cloud Security : Administer Microsoft 365 security tools including Microsoft Defender , Entra ID (Azure AD) , Conditional Access, Intune, Purview, Exchange Online Protection - Implement DLP, retention, and email security policies. - Secure remote access, mobile devices, and hybrid cloud infrastructure. - Secure Firewalls, VPNs, wireless networks, switches, and servers. - Review Firewall rules and network segmentation. - Support backup, disaster recovery, and business continuity initiatives. - Assist with patch management and secure configuration baselines. - Provide escalation support for security-related help desk issues. - Lead response efforts during security incidents and outages. - Conduct user security awareness training and phishing simulations. Required Qualifications :

- Experience implementing security controls and solutions from scratch - not just maintaining or monitoring established systems - with a working knowledge of security best practices and the ability to determine what to implement and how to execute it effectively. - At least 5+ years of hands-on IT security / cybersecurity engineering experience. - Strong experience with Microsoft 365 security technologies specifically. - Experience with: Firewalls and VPN technologies, Endpoint Detection & Response (EDR), Email security platforms, Vulnerability management tools, Windows Server and Hybrid Active Directory, Knowledge of cybersecurity frameworks and compliance standards. Preferred Qualifications : - Certifications such as: CISSP, Security+ , SC-200, SC-300, AZ-500, CEH For immediate consideration, please connect with me on LinkedIn at https://www.linkedin.com/in/dpotapenko and then email your resume, current location, availability, and compensation expectations directly to denis.potapenko@systemone.com - make sure to include the exact job title and job location in your email message.

.

#LI-DP1

#M1

.

Ref: #404-IT Pittsburgh

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

View All System One Jobs