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Metro Bank Jobs (NOW HIRING)

SBA Portfolio Officer

Los Angeles, CA · On-site

$65K - $95K/yr

POSITION OVERVIEW The SBA Portfolio Officer is an integral part of the SBA team and US Metro Bank. This position requires sound credit and analytical skills and judgment, and effective writing and ...

SBA Portfolio Officer

Los Angeles, CA · On-site

$65K - $95K/yr

POSITION OVERVIEW The SBA Portfolio Officer is an integral part of the SBA team and US Metro Bank. This position requires sound credit and analytical skills and judgment, and effective writing and ...

Citizens Bank is executing an ambitious branch strategy over the next decade. The Market Planner, New York Metro will play a central role in making that happen. This is an individual contributor role ...

VP & SBA Note Officer

Los Angeles, CA · On-site

$75K - $95K/yr

POSITION OVERVIEW The SBA Note Officer is responsible for preparing, reviewing, and maintaining SBA loan documentation to ensure compliance with SBA regulations and bank policies. This role supports ...

Metro City Bank is an Equal Employment Opportunity/Affirmative Action Employer with regard to Females, Minorities, Veterans and Disabled Persons Other Duties: * Please note this is not designed to ...

Metro City Bank is an Equal Employment Opportunity/Affirmative Action Employer with regard to Females, Minorities, Veterans and Disabled Persons Other Duties: * Please note this is not designed to ...

VP & SBA Note Officer

Garden Grove, CA · On-site

$75K - $95K/yr

POSITION OVERVIEW The SBA Note Officer is responsible for preparing, reviewing, and maintaining SBA loan documentation to ensure compliance with SBA regulations and bank policies. This role supports ...

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Metro Bank information

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How much do metro bank jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for metro bank in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Metro Bank vs Customer Service Representative?

AspectMetro BankCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, customer-facing roles, fast-pacedBank branches, retail environment, direct customer interaction
Industry UsageFinancial services, retail bankingRetail banking, financial services
Common Search/ComparisonYesYes

The comparison between Metro Bank and Customer Service Representative highlights that both roles often require similar educational backgrounds and are based in retail banking environments. While Metro Bank is a specific employer, Customer Service Representatives work across various banks and financial institutions. Understanding these differences helps job seekers identify suitable roles within the banking industry.

What are the key skills and qualifications needed to thrive as a Metro Bank Customer Service Representative, and why are they important?

To thrive as a Metro Bank Customer Service Representative, you need strong customer service skills, attention to detail, and a background in retail banking or related financial services. Familiarity with banking software, CRM systems, and cash handling procedures is typically required. Exceptional communication, problem-solving abilities, and a positive attitude help you build strong relationships with customers and colleagues. These skills ensure accurate transactions, satisfied customers, and compliance with banking regulations in a fast-paced environment.

What is a Metro Bank employee?

A Metro Bank employee works for Metro Bank, a retail and commercial bank in the UK known for its customer-focused approach and extended opening hours. Employees may work in various roles such as customer service, banking operations, loan processing, or management. Their main responsibilities include assisting customers with banking transactions, providing financial advice, and ensuring compliance with banking regulations. Metro Bank values strong communication, teamwork, and a commitment to delivering excellent customer service. Working at Metro Bank often involves shift work, including weekends, to accommodate the bank’s seven-day operating schedule.

What are some common challenges faced by employees working at Metro Bank, and how does the company support staff in overcoming them?

At Metro Bank, employees often encounter challenges such as adapting to fast-paced customer service expectations and staying updated with continuous changes in banking regulations and technology. The company addresses these by providing regular training sessions, robust onboarding programs, and ongoing support from experienced team leaders. Employees are encouraged to collaborate and share best practices in a team-oriented environment, which helps foster learning and resilience. Additionally, Metro Bank offers various development programs to help staff grow professionally and advance within the organization.
More about Metro Bank jobs
What cities are hiring for Metro Bank jobs? Cities with the most Metro Bank job openings:
What are the most commonly searched types of Metro Bank jobs? The most popular types of Metro Bank jobs are:
What states have the most Metro Bank jobs? States with the most job openings for Metro Bank jobs include:
Infographic showing various Metro Bank job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 47% Full Time, 50% Part Time, and 2% Contract. Highlights an 95% Physical, 3% Hybrid, and 2% Remote job distribution, with an average salary of $43,000 per year, or $20.7 per hour.
Banking Representative - Reading

Banking Representative - Reading

Metro Bank

Reading, PA

Other

Posted 29 days ago


Job description

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are a part of a team that values individuality, collaboration, and long-standing relationships.

As a Banking Representative, you will interact with our customers as the 'face' of Metro Bank, with a strong understanding of our products and services and the ability to deliver exceptional customer service.

What you will do:

  • You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and through understanding what products and services are suited to their needs.
  • You will work as part of a team, prioritising tasks against changing customer demand and delivering on store objectives.
  • You will keep on top of regulatory and non-regulatory training and changes to ensure that we are compliant and fair in all transactions.

And... we are a bank, so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

Working Arrangements & Training:


Metro BankReading isMonday - Saturday store. We are currently recruiting for full time, 37.5 hours across 5 days.

Work-life balance matters to us.

Our full-time colleagues work from 8:45am - 5:15pm OR 9am - 5:30pm, 5 days a week. You are not expected to work every Saturday; we will provide a day off in the week if you are working. Shifts are shared equally across the team, and you'll know your schedule well ahead of time. We always try to accommodate personal needs where possible.

We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams' sessions with a trainer, guided study through our online training suite, and on the job training (such as observing, buddying up, and serving our customers). All of this training will be blended together, at a pace set between you and your manager.