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Metlife Customer Service Jobs (NOW HIRING)

U-Haul

Customer Service Representative

Berlin, MA

$15 - $17/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

Wentzville, MO

$15.25 - $20.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

Gates, NY · On-site

$16 - $18/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

Minot, ND · On-site

$14.25 - $19.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

Irving, TX

$15.25 - $21/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

Milford, OH

$14 - $19/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

Bristol, TN

$15.50 - $21.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

Oceanside, CA

$16.90 - $18.90/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

North Charleston, SC

$15.25 - $20.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

Bakersfield, CA

$16.90 - $18.90/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

North Smithfield, RI

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

Lone Jack, MO

$15 - $20.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

Southampton, PA

$15.50 - $21/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

Schenectady, NY

$16 - $18/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

North Bergen, NJ

$14.13 - $21.45/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

U-Haul

Customer Service Representative

Richmond, IN

$14.25 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ...

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Metlife Customer Service information

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$9

$18

$26

How much do metlife customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for metlife customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much does MetLife pay an hour?

MetLife customer service representatives typically earn between $15 and $20 per hour, depending on experience, location, and specific role. Entry-level positions may start at the lower end of this range, with opportunities for raises and advancement based on performance and tenure.

What are the key skills and qualifications needed to thrive in the Metlife Customer Service position, and why are they important?

To thrive as a Metlife Customer Service representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and, at times, knowledge of insurance products or licensing can be advantageous. Excellent listening skills, patience, and a customer-focused attitude help individuals excel in supporting clients and resolving concerns. These competencies are key to delivering positive customer experiences and maintaining Metlife’s reputation for responsive service.

What are typical daily responsibilities for a Metlife Customer Service representative?

As a Metlife Customer Service representative, your daily responsibilities include responding to customer inquiries by phone, email, or chat, assisting with policy information, processing claims, updating account details, and helping resolve billing or coverage questions. You’ll often collaborate with other departments, such as claims or underwriting, to ensure customers receive accurate and timely information. The role requires multitasking, meeting performance targets, and adapting quickly to new policies or product updates. This fast-paced but supportive environment offers the chance to develop valuable customer service and insurance industry skills.

Is MetLife a good company to work for?

MetLife customer service roles are generally considered stable with comprehensive training and benefits. Employee reviews highlight a positive work environment and opportunities for advancement, though experiences can vary by location and position.

What are the salary ranges at MetLife?

The salary range for MetLife customer service roles typically varies from approximately $35,000 to $55,000 annually, depending on experience, location, and specific job responsibilities. Entry-level positions may start lower, while experienced representatives or those with specialized skills can earn higher salaries, often supplemented with benefits and performance bonuses.

What is the MetLife hiring process like?

The MetLife customer service hiring process typically involves submitting an online application, completing an initial phone or video interview, and participating in in-person interviews or assessments. Candidates may also undergo background checks and skills assessments relevant to customer service roles.

What is a MetLife Customer Service job?

A MetLife Customer Service job involves assisting customers with inquiries about insurance policies, claims, billing, and account management. Representatives provide support via phone, email, or chat, helping customers understand their coverage, resolve issues, and process requests efficiently. Strong communication, problem-solving skills, and knowledge of MetLife products are essential for success in this role.

More about Metlife Customer Service jobs
What cities are hiring for Metlife Customer Service jobs? Cities with the most Metlife Customer Service job openings:
What states have the most Metlife Customer Service jobs? States with the most job openings for Metlife Customer Service jobs include:
What job categories do people searching Metlife Customer Service jobs look for? The top searched job categories for Metlife Customer Service jobs are:
Metlife Customer Service jobs near you
Infographic showing various Metlife Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

U-Haul

Berlin, MA

$15 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

U-Haul rating

6.2

Company rating: 6.2 out of 10

Based on 481 frontline employees who took The Breakroom Quiz

122nd of 142 rated vehicle equipment hire

Job description

Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

Pay Range is: $15 - $17 Hourly

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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