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Messaging Admin

Thousand Oaks, CA · On-site

Job: Messaging Admin Location: Thousand Oaks, CA Experience with Rightfax Implementation /Design/Documentation. Experience with Rightfax Connect tool implementation. Good communication , Customer ...

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Messaging Administrator information

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$12

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$76

How much do messaging administrator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for messaging administrator in the United States is $44.54, according to ZipRecruiter salary data. Most workers in this role earn between $32.69 and $53.37 per hour, depending on experience, location, and employer.

How does a messaging administrator typically collaborate with other IT teams to ensure system reliability?

Messaging Administrators often work closely with network engineers, security analysts, and help desk staff to maintain the reliability and security of messaging platforms like Microsoft Exchange or Google Workspace. This collaboration includes coordinating on updates, troubleshooting issues that span multiple systems, and implementing security policies to protect data. Regular communication and joint problem-solving are essential, as changes in one area (such as network configurations) can directly impact messaging services. Being proactive in cross-team meetings helps prevent downtime and ensures a seamless communication infrastructure for the organization.

What is the difference between Messaging Administrator vs Email Support Specialist?

AspectMessaging AdministratorEmail Support Specialist
Required CredentialsIT certifications (e.g., Microsoft Certified: Messaging), relevant experienceCustomer service training, basic IT knowledge
Work EnvironmentIT departments, enterprise messaging systemsCustomer service centers, help desks
Employer & Industry UsageTech companies, large organizations with messaging platformsCustomer service industries, support centers
Common Search & ComparisonMessaging Administrator vs Email Support Specialist

The Messaging Administrator primarily manages and maintains messaging systems within IT environments, requiring technical certifications and expertise. In contrast, Email Support Specialists focus on customer communication via email, emphasizing customer service skills. While both roles involve email communication, the Messaging Administrator's role is more technical and system-focused, whereas the Email Support Specialist centers on customer interaction and issue resolution.

What are the key skills and qualifications needed to thrive as a messaging administrator, and why are they important?

To thrive as a Messaging Administrator, you need expertise in email systems administration, networking fundamentals, and troubleshooting, often supported by a degree in IT or related certifications like Microsoft 365 or Exchange. Familiarity with tools such as Microsoft Exchange, Office 365, PowerShell scripting, and email security gateways is crucial. Strong problem-solving skills, attention to detail, and effective communication help ensure reliable messaging services and user support. These skills are vital for maintaining secure, efficient messaging environments and minimizing business disruptions.

What is a messaging administrator?

A Messaging Administrator is an IT professional responsible for managing and maintaining an organization's email and messaging systems, such as Microsoft Exchange, Office 365, or similar platforms. Their duties include configuring user accounts, managing mail flow, ensuring system security, and troubleshooting issues related to email delivery. They also implement policies for data retention, spam filtering, and compliance. Messaging Administrators play a key role in safeguarding communication and ensuring reliable access to messaging services within an organization.
More about Messaging Administrator jobs
What states have the most Messaging Administrator jobs? States with the most job openings for Messaging Administrator jobs include:
What job categories do people searching Messaging Administrator jobs look for? The top searched job categories for Messaging Administrator jobs are:
Messaging Administrator jobs near you
Infographic showing various Messaging Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $92,648 per year, or $44.5 per hour.

Messaging Administrator, Proofpoint

Procom Consultants Group

Dallas, TX • On-site

Contractor

Re-posted 13 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Messaging Administrator, Proofpoint


On behalf of our client, Procom Services is searching for a Messaging Administrator with Proofpoint for a contract opportunity in Dallas, TX. This resource could also be located in Sunnyvale, CA.


Messaging Administrator, Proofpoint Job Details


DIVISIONAL/DEPARTMENTAL OVERVIEW


The position is within the MIS Messaging and Collaboration operations team. Employee will be responsible for maintaining and supporting multiple clients Messaging and Instant Messaging infrastructures. The candidate will play a key role to ensure that the regulations for retention of various electronic communications are properly retained and could be retrieved. The role involves the deployment and ongoing support of the following products: ProofPoint, SendMail and LDAP. The role will entail liaising with other IT departments on regular basis.


MAIN DUTIES/RESPONSIBILITIES OF THE ROLE


The role requires the candidate to function as an operations specialist in providing Tier 2&3 support to the Messaging & Collaborations platforms which include monitoring, maintaining, and optimizing the messaging infrastructure and troubleshooting issues. Responsibilities include working on strategic initiatives, lifecycle activities, software patch deployment, incident management, problem management, Change management and generating platform metrics. This will require hands-on technical proficiency in software, network and protocols mentioned below as well as the technical aptitude to pick up new collaboration technology and concepts. Candidate is expected to work in a fast pace environment and be able to deliver quality work under aggressive time constraints. Should be able to work as individual with little supervision as well as a member of a team.


Messaging Administrator, Proofpoint Mandatory Skills


- Must be a technical and subject matter expert with perimeter messaging support including ProofPoint, SendMail and LDAP platforms, and have 3rd level operations experience in supporting the stated platforms.


- Must have expert knowledge of the Messaging & Collaboration environments in order to be routinely involved in root cause analysis whenever issues arise in the production environment.


- Engaged in identifying configuration and documentation best practices.


- Effective in delivering solutions and providing speedy turn around when required.


- Take ownership of problems and follow through to resolution, whether this involves internal IT teams or external vendors/partners.


- Ensure compliance with service level targets for the Production Support team.


- Must have the ability to communicate effectively.


- Ensure Daily Operations protocols are adhered to.


SPECIAL CIRCUMSTANCES


The role will be part of a 24x7 on call rotation and will need to be available to work nights and weekends when required.


EDUCATION AND PROFESSIONAL:


Bachelors' Degree in Computer / Engineering related field


MCSE Certification (or relevant experience, 5+ years)


REQUIRED WORK EXPERIENCE/BACKGROUND/TECHNICAL:


Strong knowledge of Proofpoint


Strong knowledge of Sendmail


Enterprise-level IT support


Must have excellent written and verbal communication skills


Messaging Administrator, Proofpoint Nice to Have Skills


Enterprise Vault suite


Knowledge of LDAP


Unix   


Microsoft Active Directory   


VB, Perl, Java programming  


Messaging Administrator, Proofpoint Start Date


ASAP


Messaging Administrator, Proofpoint Assignment Length


6 months with potential to extend or convert to perm

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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