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Merck Executive information

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$26.5K

$93.6K

$184K

How much do merck executive jobs pay per year?

As of Jun 7, 2026, the average yearly pay for merck executive in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What is the difference between Merck Executive vs Merck Sales Representative?

AspectMerck ExecutiveMerck Sales Representative
Required CredentialsBachelor's degree, advanced degrees often preferred, leadership experienceBachelor's degree typically required, sales or marketing experience beneficial
Work EnvironmentCorporate office, strategic planning, leadership meetingsField-based, client meetings, product presentations
Employer & Industry UsageUsed in pharmaceutical and healthcare industries for senior leadership rolesCommon in pharmaceutical sales teams, direct customer engagement

Merck Executives focus on strategic leadership, decision-making, and corporate management within Merck, often requiring advanced education and leadership experience. In contrast, Merck Sales Representatives primarily engage in direct sales activities, client interactions, and product promotion, typically with a focus on sales targets and customer relationships. Both roles are essential in the pharmaceutical industry but differ significantly in responsibilities, work environment, and required credentials.

What are the most commonly searched types of Merck jobs? The most popular types of Merck jobs are:
Infographic showing various Merck Executive job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.

Customer Success Manager (US)

Parsec Automation Corp.

Anaheim, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

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About Parsec
Parsec Automation, LLC (Parsec) is a trailblazing creator and provider of manufacturing operations management software. Consistently recognized by organizations like Gartner and IDC and a winner of numerous awards, including the Data Breakthrough Awards, American Business, and Best in Biz, Parsec exemplifies leadership in the dynamic, fast-paced manufacturing sector. With major companies such as Johnson & Johnson, Merck, Toyota, Proctor & Gamble, Eli Lilly, Hershey, Siemens, and DuPont leveraging its innovative TrakSYS™ platform to tackle even the most complex manufacturing challenges, Parsec's solutions are actively optimizing efficiency, quality, and compliance at over 11,000 plants in more than 140 countries. Committed to customer success and driven by innovation, Parsec continues to fulfill its mission of making the management of manufacturing operations as simple as possible.
Parsec is backed by BVP Forge, a $780M fund in partnership with the $20B Bessemer platform that has backed industry-defining businesses such as LinkedIn, MindBody, Procore, Shopify, and Toast. BVP Forge combines Bessemer's front-line industry insights, proven growth IP, and robust executive network with tailored resources for self-sustaining companies and the ForgeEdge™ operational program.
The Role
As Parsec Automation's global installed base and recurring revenue footprint continue to grow, we are investing in strengthening and scaling our Customer Success organization.
The Customer Success Manager (US) is responsible for driving customer retention, expansion enablement, and customer value realization across assigned North American accounts. This is a highly collaborative, customer-facing role focused on building long-term partnerships and ensuring customers achieve measurable business outcomes through their investment in TrakSYS.
The ideal candidate brings strong enterprise account management experience, commercial awareness, and the ability to navigate complex customer environments while partnering cross-functionally with Sales, Professional Services, Product, and Support teams.
Key Responsibilities
Revenue Retention
  • Manage Gross Revenue Retention (GRR) and renewal readiness across assigned accounts
  • Proactively monitor customer health scores and identify potential risks
  • Support executive alignment and customer engagement ahead of renewal cycles
Expansion Enablement
  • Identify and help qualify expansion opportunities including new sites, capabilities, and services
  • Partner closely with Sales on account planning and expansion initiatives
  • Contribute to Net Revenue Retention (NRR) goals within the assigned portfolio
Customer Value Realization
  • Ensure customers achieve defined operational and business outcomes from their TrakSYS investment
  • Track adoption, usage, and value realization metrics
  • Support Value Realization Index (VRI) initiatives and reporting
Customer Engagement
  • Lead structured customer business reviews, including QBRs and executive-level engagements
  • Build strong multi-level relationships across customer organizations
  • Act as a trusted advisor and strategic partner to assigned accounts
Customer Success Operations
  • Independently manage a portfolio of approximately 5-10 strategic accounts and 10-20 hybrid-touch accounts
  • Maintain account health visibility and escalation coordination
  • Partner cross-functionally to support customer initiatives and issue resolution
  • Adhere to established Customer Success processes while contributing to ongoing process improvements

Qualifications
  • 5-8 years of experience in Customer Success, Account Management, or related customer-facing roles within enterprise software
  • Experience managing complex enterprise accounts with $250K+ ARR
  • Demonstrated success identifying growth opportunities and collaborating cross-functionally
  • Strong understanding of recurring revenue models and customer retention strategies
  • Excellent communication skills with strong executive presence
  • Ability to manage multiple complex customer relationships simultaneously
  • Strong analytical and organizational skills with a data-driven mindset
  • Experience leveraging AI tools for research and day-to-day productivity
  • Proven ability to collaborate effectively across Sales, Product, Professional Services, and Support teams
Preferred/Nice to Have
  • Experience in manufacturing technology, industrial automation, or MES/MOM software
  • Familiarity with multi-site enterprise deployments
  • Experience supporting strategic manufacturing customers in highly operational environments

Benefits
  • Competitive base salary and bonus opportunity
  • 100% employer-paid medical, dental, and vision coverage
  • 401(k) with company match
  • Generous PTO and company holidays
  • Flexible hybrid work environment
  • Opportunity to work with leading global manufacturers and cutting-edge manufacturing technology
  • Collaborative and growth-oriented company culture backed by a leading private equity platform

Travel Requirements
This role requires meaningful on-site engagement with customers to build strong relationships, support adoption, and drive long-term partnership success.
Expected travel is approximately 30%-50%.

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