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Merchant Jobs in California (NOW HIRING)

FFB Bank

Merchant Relationship Manager

Cerritos, CA · On-site

$85K/yr

About the Role The Territory Sales Manager is responsible for selling merchant services products to prospective and existing customers of FFB Bank. The Territory Sales Manager will prospect their ...

Sunbit

Sr. Lead Data Analyst, Merchant

Los Angeles, CA · On-site +1

$92K - $116K/yr

Description JOB TITLE: Sr. Lead Data Analyst, Merchant LOCATION: Los Angeles, CA (Hybrid in our Westwood Office, 3 days/ week) REPORTS TO: Head of Data The Company Sunbit builds financial technology ...

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How much do merchant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for merchant in California is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Merchant vs Sales Associate?

AspectMerchantSales Associate
Required CredentialsHigh school diploma; experience in retail or salesHigh school diploma; customer service skills
Work EnvironmentRetail stores, online platforms, wholesaleRetail stores, showrooms, events
Industry UsageCommerce, retail, e-commerceRetail, customer service, sales
Common Search/ComparisonBusiness management, product sourcingCustomer interaction, sales techniques

While both Merchants and Sales Associates work in retail environments, Merchants focus on product sourcing, inventory management, and business operations, whereas Sales Associates primarily engage with customers to drive sales and provide service. Understanding these roles helps clarify career paths and employer expectations in the retail industry.

What does a merchant do?

A Merchant is someone who works in a retail environment selling products to customers. A Merchant works at stores of various sizes, selling a wide range of goods in face-to-face transactions or digitally through online shopping. Regardless of your sales method, the position of Merchant can describe anyone from ownership or store management to part-time sales clerks. As such, your responsibilities will focus ultimately on customer sales and satisfaction, but can also involve purchasing, inventory control, physical or virtual store design, team leadership, and other business-related functions. Your exact responsibilities will depend greatly on your role within in the store and the type of business it is.

What are some common challenges merchants face when managing multiple product lines?

Merchants often juggle several product categories, each with unique suppliers, customer preferences, and sales cycles. Balancing inventory levels, forecasting demand accurately, and ensuring timely promotions can be challenging, especially when market trends shift rapidly. Effective collaboration with buyers, marketing teams, and supply chain partners is crucial to keep product assortments fresh and meet customer expectations. Staying agile and leveraging data analytics can help merchants navigate these complexities and drive successful outcomes.

What are the key skills and qualifications needed to thrive as a merchant, and why are they important?

To thrive as a Merchant, you need strong analytical skills, a solid understanding of market trends, and experience in merchandising or retail management, often supported by a relevant degree. Familiarity with inventory management systems, point-of-sale software, and data analysis tools is typically required. Excellent negotiation, communication, and relationship-building skills are essential for managing vendors and driving sales. These capabilities ensure effective product selection, inventory control, and profitable business operations in a competitive marketplace.

What is a merchant?

Merchants are individuals or businesses that buy and sell goods or services, typically for profit. They act as intermediaries between producers and consumers, sourcing products and making them available to customers through various channels like physical stores, online platforms, or marketplaces. Merchants can specialize in different types of products, and their responsibilities often include inventory management, pricing, marketing, and customer service. In modern commerce, the term 'merchant' is also used to describe sellers on e-commerce platforms.
More about Merchant jobs
What are the most commonly searched types of Merchant jobs in California? The most popular types of Merchant jobs in California are:
What are popular job titles related to Merchant jobs in California? For Merchant jobs in California, the most frequently searched job titles are:
What job categories do people searching Merchant jobs in California look for? The top searched job categories for Merchant jobs in California are:
What cities in California are hiring for Merchant jobs? Cities in California with the most Merchant job openings:
Merchant jobs near you
Infographic showing various Merchant job openings in California as of August 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,502 per year, or $18 per hour.

Merchant Relationship Manager

FFB Bank

Cerritos, CA • On-site

$85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Job Type
Full-time
Description
About FFB
Since opening our doors in 2005, FFB Bank has focused on one mission: to help businesses, professionals, and successful individuals reach their goals through personalized service and flexible financial solutions. As one of the top-performing community banks in the nation, FFB offers a full range of banking services, including business and personal accounts, specialized lending, and modern payments solutions.
What It's Like to Work Here
We believe our people are our greatest asset. That's why we foster a supportive, collaborative workplace where employees are empowered to grow, contribute ideas, and make a real impact.
Highlights include:
  • Employee ownership through our ESOP program
  • A collaborative, close-knit culture
  • Opportunities to participate in community and networking events

Benefits:
  • Medical, dental, and vision coverage
  • Life insurance
  • Paid vacation
  • 401(k) retirement plan
  • Training & development opportunities
  • Tuition reimbursement
  • Employee Assistance Program
  • Internal job postings and referral program

Our Values
At FFB, we live by our core values: Teamwork, Relationship, Authenticity, and Commitment (TRAC).
Our team members bring these values to life by collaborating with colleagues, building trust with clients, communicating openly, and taking pride in doing amazing work every day!
About the Role
The Territory Sales Manager is responsible for selling merchant services products to prospective and existing customers of FFB Bank. The Territory Sales Manager will prospect their sales territory to acquire additional merchant services leads. The Territory Sales Manager will also partner with bank personnel including commercial lenders, branch managers, personal bankers, and tellers, in helping to generate and respond to referrals of merchant services prospects. The Territory Sales Manager will be a subject matter expert for merchant services and will be responsible for the servicing/support of our merchant services clients, including troubleshooting and issue resolution.
This position includes a robust commission structure.
Essential Duties:
  • Generates new leads through outbound calls, emails, networking, and in-person meetings.
  • Builds and maintains strong relationships with prospective and existing clients to drive long-term business.
  • Uses CRM systems to track interactions, update customer records, and manage pipeline activity.
  • Prepares proposals and performs sales presentations and product training at client locations.
  • Prepares client implementation documents. Prepares and maintains client files.
  • Performs follow up with Merchant Services referrals from bank employees.
  • Provides telephone support and acts as primary customer service contact for Merchant Services customers to assist with general account inquiries, technical support, billing, and any other special requests.
  • Monitors portfolio reports (low volume, no activity, inventory record).
  • Acts as liaison to branch staff with qualifying Merchant services prospects and joins them in sales activities to generate new business (call blocks, outbound visits, Bank huddles).
  • Performs pricing review of regional competitors, maintains prospect database and monthly sales reports tracking on-going activity.
  • Performs periodic portfolio reviews to identify revenue opportunities.
  • Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making.
  • Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. Positively represents the Bank through ethical conduct and community involvement.
  • Demonstrates an understanding of and commitment to EEO policies. Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce.
  • Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role.
  • Performs duties in an office or home office environment, involving tasks such as writing, typing, speaking, lifting moderate weights, and operating office equipment. The position requires physical activities like sitting, walking, and reaching. Reasonable accommodation can be made for individuals with disabilities to perform essential functions.
  • Travels up to 75% including but not limited to frequent trips to client locations, sales presentations, industry conferences, corporate events, and training sessions. Travel may include long-distance flights, overnight stays, and local transportation.

Requirements
  • Bachelor's degree from an accredited college or university required; relevant field preferred (e.g., Business, Finance, or related).
  • Minimum 3-5 years of related experience in banking, merchant services sales, or relevant industry required.
  • Demonstrated ability to cross-sell and explain all products and services with confidence and authority.
  • Knowledge of commercial banking products and services as well as strong understanding of federal compliance regulations preferred.
  • Ability to take initiative and effect change within the Bank through consensus building, negotiation, and conflict resolution.
  • Experience with CRM's and Payment Gateways preferred. Proficiency with Microsoft Office Suite (Excel, Word, Outlook) required.
  • Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers, vendors and employees.
  • Strong organizational and time management abilities with attention to detail.
  • Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams.
  • Ability to take initiative and impact change within the Bank through consensus building and conflict resolution.
  • Willingness to take on special projects and perform other duties as assigned, beyond core responsibilities, to support team and organizational needs.
  • Commitment to continuous learning and professional development to stay current with industry standards and best practices.
  • Ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with stakeholders.
  • Capable of managing multiple priorities and meeting deadlines in a dynamic environment.
  • Ability to work independently with minimal supervision and as part of a team.
  • Proven ability to adapt to changing priorities and procedures.
  • Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities.

Salary Description
$85,000 Annual Salary

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