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Merchant Support Specialist Jobs (NOW HIRING)

Tuckernuck

Styling Support Specialist

Manhattan, NY

$20 - $27/hr

Position Overview The Styling Support Specialist partners closely with the styling team to deliver ... Help pre-pull merchandise for appointments (clienteles) * Prepare fitting rooms (steam, clear the ...

Tuckernuck

Styling Support Specialist

Washington, DC · On-site

$20 - $27/hr

Position Overview The Styling Support Specialist partners closely with the styling team to deliver ... Help pre-pull merchandise for appointments (clienteles) * Prepare fitting rooms (steam, clear the ...

Tuckernuck

Styling Support Specialist

Nantucket, MA · On-site

$20 - $27/hr

Position Overview The Styling Support Specialist partners closely with the styling team to deliver ... Help pre-pull merchandise for appointments (clienteles) * Prepare fitting rooms (steam, clear the ...

New

Tuckernuck

Styling Support Specialist

Nantucket, MA · On-site

$20 - $27/hr

Position Overview The Styling Support Specialist partners closely with the styling team to deliver ... Help pre-pull merchandise for appointments (clienteles) * Prepare fitting rooms (steam, clear the ...

New

Tuckernuck

Styling Support Specialist

Manhattan, NY · On-site

$20 - $27/hr

Position Overview The Styling Support Specialist partners closely with the styling team to deliver ... Help pre-pull merchandise for appointments (clienteles) * Prepare fitting rooms (steam, clear the ...

Tuckernuck

Styling Support Specialist

Washington, DC · On-site

$20 - $27/hr

Position Overview The Styling Support Specialist partners closely with the styling team to deliver ... Help pre-pull merchandise for appointments (clienteles) * Prepare fitting rooms (steam, clear the ...

Tuckernuck

Styling Support Specialist

Washington, DC · On-site

$20 - $27/hr

Position Overview The Styling Support Specialist partners closely with the styling team to deliver ... Help pre-pull merchandise for appointments (clienteles) * Prepare fitting rooms (steam, clear the ...

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Merchant Support Specialist information

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How much do merchant support specialist jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for merchant support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a merchant support specialist?

A Merchant Support Specialist is responsible for assisting businesses with their payment processing, transactions, and account-related inquiries. They troubleshoot technical and operational issues, provide guidance on platform usage, and ensure merchants have a seamless experience. This role often requires strong communication, problem-solving skills, and knowledge of e-commerce or payment systems. Specialists may also collaborate with internal teams to escalate and resolve complex issues efficiently.

What are the key skills and qualifications needed to thrive in the merchant support specialist position, and why are they important?

To thrive as a Merchant Support Specialist, you should possess strong customer service abilities, familiarity with payment processing systems, and a background in business administration or a related field. Knowledge of CRM platforms, payment gateways, and basic accounting tools is often required, and certifications in customer support or e-commerce platforms can be advantageous. Excellent communication, problem-solving skills, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies enable efficient resolution of merchant issues, ensure seamless transaction processes, and foster long-term business relationships.

What are the typical daily responsibilities of a merchant support specialist?

As a Merchant Support Specialist, you will handle daily inquiries from merchants regarding account setup, technical troubleshooting, payment processing, and policy clarification. Your role often involves communicating via phone, email, or live chat to resolve issues quickly, documenting interactions in support systems, and collaborating with internal teams such as technical support or sales for more complex cases. You may also provide guidance on best practices for using the company’s platform or services to help merchants optimize their operations. This position requires balancing multiple requests efficiently while delivering an excellent customer experience.

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What are the most commonly searched types of Merchant Support Specialist jobs?

The most popular types of Merchant Support Specialist jobs are:

What job categories do people searching Merchant Support Specialist jobs look for?

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Merchant Support Specialist jobs near you
Infographic showing various Merchant Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Styling Support Specialist

Tuckernuck

Manhattan, NY

$20 - $27/hr

Part-time

Re-posted 12 days ago

Job description

Position Overview

The Styling Support Specialist partners closely with the styling team to deliver an exceptional, luxury client experience by preparing merchandise, supporting appointments, and ensuring seamless floor execution. This role enhances stylist productivity through proactive outfit building, inventory coordination, and operational excellence, while maintaining elevated presentation standards both front- and back-of-house. The position is client-aware, and service driven, without primary commission ownership.


Core Responsibilities

  • Client and Styling Support
    • Run product during fittings (sizes, alternates, add-ons)
    • Help pre-pull merchandise for appointments (clienteles)
    • Prepare fitting rooms (steam, clear the room)
    • Assist with outfit building and accessory pairing
    • Help maintain floor presentation (replenish and merchandise)
  • Operational Responsibilities
    • Manage go-backs and re-stocking
    • Uphold steaming standards
    • Support inventory accuracy and stock room organization
    • Maintain BOH standards
    • Process returns
  • Experience Enhancement
    • Greet and transition clients to stylists
    • Package purchases beautifully
    • Coordinate embroidery or follow ups
    • Help stylists reset quickly between customers


Minimum Qualifications

  • Available to work a minimum of 20-25 hours/week, including but not limited to evenings, weekends, and holidays
  • Retail or relevant customer service experience preferred but not required
  • Flexibility- willing to work evenings, weekends, and holidays as needed


Knowledge/Skills/Abilities

  • Tech savvy and/or willingness to learn
  • Passion for the Tuckernuck brand
  • Stellar problem-solving skills
  • Driven by a proactive entrepreneurial spirit. See something's not working? Do some brainstorming to help fix it
  • Ability to thrive in a fast-paced environment.
  • Highly collaborative and engaged "can do" attitude


Compensation

Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated hourly rate for this role is $20-$27;classified as part-time non-exempt and eligible for overtime.


Core Values

The successful candidate will also demonstrate the following core values that inspire the Tuckernuck team to make a difference.

  • Teamwork Makes the Dream Work
  • Find the Fun
  • Stay Authentic
  • Respect
  • Entrepreneurial Spirit
  • Start Strong & Finish Strong
  • Have Courage
  • Continuous Improvement


Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

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