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Merchant Services Agent Jobs (NOW HIRING)

Troon

Golf Shop Service Agent

Redmond, OR · On-site

$18 - $22.50/hr

... golf merchandise. • Accurately account for all credit card and cash handling transactions. • ... A Golf Shop Service Agent will have to take initiative and get creative in resolving guest ...

Globale-Services

Merchant Support Agent

Atlanta, GA · On-site

$18 - $24/hr

We're looking for a Merchant Support Agent to join our growing team in Atlanta . In this role, you ... Monitor and meet response and resolution SLAs, ensuring a high standard of service * Proactively ...

Troon Golf

Golf Shop Service Agent

Redmond, OR · On-site

$18 - $22.50/hr

... golf merchandise. • Accurately account for all credit card and cash handling transactions. • ... A Golf Shop Service Agent will have to take initiative and get creative in resolving guest ...

Hawthorne Payments

Be Seen First

Outside Sales Reps

Tulsa, OK · Remote

Hawthorne Payments is looking for a driven, self-motivated Merchant Services Sales Agent to represent our payment processing solutions to small and mid-sized businesses in the Tulsa metro area. This ...

Hawthorne Payments

Be Seen First

Outside Sales Reps

Charleston, SC · Remote

Hawthorne Payments is expanding into the Charleston market and looking for a Merchant Services Sales Agent to bring our payment processing solutions to local business owners. This is a 1099 ...

Global-e

Merchant Support Agent

Atlanta, GA · On-site +1

$18.50 - $24.50/hr

We're looking for a Merchant Support Agent to join our growing team in Atlanta . In this role, you ... Monitor and meet response and resolution SLAs, ensuring a high standard of service * Proactively ...

Global-E

Merchant Support Agent

Atlanta, GA · On-site

$18 - $24/hr

We're looking for a Merchant Support Agent to join our growing team in Atlanta . In this role, you ... Monitor and meet response and resolution SLAs, ensuring a high standard of service * Proactively ...

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All JobsMerchant Services Agent Jobs

Merchant Services Agent information

See salary details

$18.5K

$45.5K

$106.5K

How much do merchant services agent jobs pay per year?

As of Aug 8, 2026, the average yearly pay for merchant services agent in the United States is $45,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,000.00 and $49,000.00 per year, depending on experience, location, and employer.

What are some common challenges merchant services agents face when onboarding new clients?

Merchant Services Agents often encounter challenges such as navigating complex client requirements, ensuring proper documentation for compliance, and explaining technical payment solutions in simple terms. Building trust with clients is essential, as many may be wary due to previous negative experiences with payment processors. Agents must also coordinate with underwriting, technical, and support teams to ensure a smooth onboarding process, making strong communication and organizational skills especially important.

What is a merchant services agent?

Merchant Services Agents are professionals who help businesses set up and manage payment processing solutions, such as credit and debit card transactions. They act as intermediaries between merchants and payment processors or banks, guiding business owners through selecting the right payment systems, negotiating rates, and ensuring compliance with industry standards. These agents often provide ongoing customer support, technical assistance, and help merchants stay up to date with evolving payment technologies.

What is the difference between Merchant Services Agent vs Payment Processing Specialist?

AspectMerchant Services AgentPayment Processing Specialist
CredentialsBasic sales and customer service certifications, sometimes industry-specificCertifications in payment systems, PCI compliance, and technical knowledge
Work EnvironmentOffice or remote sales environment, client-facing rolesTechnical support, system setup, and troubleshooting in financial institutions or tech firms
Employer & IndustryFinancial service providers, banks, merchant account providersPayment technology companies, banks, financial institutions
Search & Comparison IntentUnderstanding sales roles in merchant servicesTechnical roles in payment processing systems

The main difference is that Merchant Services Agents focus on selling and customer support for merchant accounts, while Payment Processing Specialists handle technical setup, troubleshooting, and system management of payment solutions. Both roles are essential in the payment industry but serve different functions within the payment ecosystem.

What are the key skills and qualifications needed to thrive as a merchant services agent?

To thrive as a Merchant Services Agent, you need a strong knowledge of payment processing solutions, sales expertise, and typically a background in finance or business. Familiarity with point-of-sale (POS) systems, payment gateways, CRM software, and industry certifications like ETA CPP is highly valued. Excellent communication, negotiation skills, and a customer-focused attitude help build lasting client relationships and close deals. These skills ensure you can effectively match businesses with the right payment solutions, driving revenue and client satisfaction.

How to become a merchant services agent?

To become a merchant services agent, candidates typically need a high school diploma or equivalent, strong communication skills, and sales experience. Training is often provided by employers, and knowledge of payment processing systems and certifications such as PCI compliance can enhance job prospects.
More about Merchant Services Agent jobs
What job categories do people searching Merchant Services Agent jobs look for? The top searched job categories for Merchant Services Agent jobs are:
Merchant Services Agent jobs near you
Infographic showing various Merchant Services Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,465 per year, or $21.9 per hour.

Golf Shop Service Agent

Troon

Redmond, OR • On-site

$18 - $22.50/hr

Full-time

Re-posted 6 days ago

Troon rating

6.2

Company rating: 6.2 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

18th of 28 rated golf clubs

Job description

The purpose of the Golf Shop Service Agent is to greet, interact and check-in all customers and visitors entering golf-shop. This multi-faceted position includes a wide range of duties which require superior customer service skills, experience with computers and cash handling.
General Responsibilities:
• Greet all customers in a warm, friendly and welcoming tone.
• Responsible for answering the phone and providing appropriate information to customers.
• Responsible for processing tee time reservations, collecting golf fees and proactively selling golf merchandise.
• Accurately account for all credit card and cash handling transactions.
• Ensures the overall cleanliness and presentation of the Golf Shop is maintained daily.
• Ensure rental equipment is properly checked out and accounted for.
• Assist Course Ambassadors to ensure smooth operation and traffic flow on the course.
• Should have a good understanding of the rules and regulations of the game of golf and proper course etiquette.
• Assist in snack bar area when on occasion or as needed.
• Driving golf carts and parking them in the staging areas.
• Other duties as assigned.
Job Qualifications

Education:
• High school diploma or equivalent.
• Experience in a retail environment.
• Golf Course experience is preferred but not a pre-requisite.
Experience:
• Proficiency in Microsoft Word, Outlook and Excel.
• Must have attention to detail.
• Knowledge of Point-of-Sale systems is helpful.
• Previous golf related experience ideal.
• Previous guest service and cashier experience preferred.
• Excellent written and oral communication skills required.
• Positive interpersonal skills required.
• Must be fluent in verbal and written English.
• Basic computer and typing skills are required.
Management Activities:
• None
Discretion / Independent Judgment:
This position does represent the company in handling complaints, arbitrating disputes or resolving grievances, as a Golf Shop Service Agent you will be expected to work with guests and visitors to ensure satisfaction. A Golf Shop Service Agent will have to take initiative and get creative in resolving guest challenges and involve a supervisor when previous methods have been unsuccessful.
Physical Requirements:
• Ability to speak and hear
• Close and distance vision
• Identify and distinguish colors
• Frequent standing with some walking and sitting
• Will stand for long periods of time
• Frequently lifts/carries up to 5 lbs
• Occasionally lifts/carries up to 25 lbs
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
• Able to reach hands and arms in any direction and kneel and stoop repeatedly
Working Conditions:
• Generally, in an indoor retail setting
• Will be using a computer frequently
• Varying schedule to include evenings, holidays and extended hours as business dictates

What Troon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Troon Golf logo

About Troon Golf

Sourced by ZipRecruiter

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit

Industry

Fitness and sports centers, hospitality services and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

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