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Disney Reservation Sales Agent Jobs (NOW HIRING)

Reservation Sales Agent

Leesburg, VA · On-site

$15.25 - $19.75/hr

Description Job Summary The Reservations Agent is responsible for delivering exceptional guest service by managing reservation inquiries, maximizing revenue opportunities, and ensuring an outstanding ...

Reservation Sales Agent

Grapevine, TX · On-site

$13.75 - $18/hr

Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for ...

Hotel Reservation Sales Agent

Bethlehem, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Reservation Sales Agent's primary responsibility is to capture as many reservations as possible by utilizing effective selling techniques and all available tools. The ideal candidate would be ...

Hotel Reservation Sales Agent

Bethlehem, PA · On-site

$13 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Reservation Sales Agent's primary responsibility is to capture as many reservations as possible by utilizing effective selling techniques and all available tools. The ideal candidate would be ...

Hotel Reservation Sales Agent

Bethlehem, PA · On-site

$13 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Reservation Sales Agent's primary responsibility is to capture as many reservations as possible by utilizing effective selling techniques and all available tools. The ideal candidate would be ...

Hotel Reservation Sales Agent

Bethlehem, PA · On-site

$13 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Reservation Sales Agent's primary responsibility is to capture as many reservations as possible by utilizing effective selling techniques and all available tools. The ideal candidate would be ...

Our remote reservations sales associates are responsible for ensuring a superior guest first impression of our unique resorts by complying with Auberge Collection call quality standards while ...

Reservation Sales Agent

Kamuela, HI · On-site +1

$22.72/hr

Our remote reservations sales associates are responsible for ensuring a superior guest first impression of our unique resorts by complying with Auberge Collection call quality standards while ...

Reservations Sales Agent

Mesa, AZ · On-site

$13 - $16.75/hr

SUMMARY The Reservation Sales Agent will be responsible for direct customer contact by phone, email, chat and fax. Essential duties include booking reservations, answering questions, following ...

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Disney Reservation Sales Agent information

See salary details

$10

$16

$23

How much do disney reservation sales agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for disney reservation sales agent in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Disney Reservation Sales Agent?

To thrive as a Disney Reservation Sales Agent, you need excellent verbal communication, customer service, and sales skills, typically bolstered by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic computer proficiency is required. Strong listening abilities, patience, attention to detail, and a friendly, solution-oriented attitude set top agents apart. These skills and qualities are essential for delivering memorable guest experiences and efficiently managing reservation requests in a fast-paced environment.

What are the typical work hours and environment like for Disney Reservation Sales Agents?

Disney Reservation Sales Agents often work in a call center environment, either onsite or remotely, handling incoming calls and booking reservations for Disney parks, resorts, and experiences. Shifts may include evenings, weekends, or holidays to meet the needs of guests from various time zones. Agents work closely with a supportive team and have access to ongoing training, regular feedback, and opportunities for advancement into supervisory or specialist roles. The position is fast-paced but rewarding, as agents help guests plan memorable vacations while developing valuable communication and sales skills.

What is a Disney Reservation Sales Agent?

A Disney Reservation Sales Agent assists guests with booking vacation packages, theme park tickets, and resort accommodations over the phone or online. They provide exceptional customer service by answering questions, making recommendations, and ensuring guests have a magical experience. Agents must be knowledgeable about Disney destinations, promotions, and policies to help guests plan their trips effectively. This role requires strong communication skills, attention to detail, and a passion for creating memorable guest experiences.

What cities are hiring for Disney Reservation Sales Agent jobs? Cities with the most Disney Reservation Sales Agent job openings:
What are the most commonly searched types of Disney Reservation Sales Agent jobs? The most popular types of Disney Reservation Sales Agent jobs are:
What states have the most Disney Reservation Sales Agent jobs? States with the most job openings for Disney Reservation Sales Agent jobs include:
Infographic showing various Disney Reservation Sales Agent job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,349 per year, or $17 per hour.

Reservation Sales Agent

Lansdowne Resort

Leesburg, VA • On-site

$15.25 - $19.75/hr

Full-time

Re-posted 5 days ago


Job description

Description
Job Summary
The Reservations Agent is responsible for delivering exceptional guest service by managing reservation inquiries, maximizing revenue opportunities, and ensuring an outstanding guest experience through accurate booking, effective communication, and attention to detail.
Essential Functions
  • Answer incoming reservation calls, emails, and online inquiries promptly and professionally.
  • Book and modify reservations while maximizing revenue through upselling accommodations, packages, spa, golf, dining, and other resort amenities.
  • Identify guest needs, accommodate special requests, and coordinate with other departments to ensure a seamless guest experience.
  • Maintain accurate guest profiles and reservation records within the property management system (PMS), including updating guest history and merging duplicate profiles.
  • Communicate hotel amenities, room types, rates, packages, promotions, availability, policies, and local transportation information to guests.
  • Verify reservation details, process confirmations and cancellations, maintain waitlists, and ensure all reservation information is accurately documented.
  • Respond to guest concerns and resolve issues promptly to ensure guest satisfaction.
  • Promote the resort professionally while providing feedback on guest trends and promotions to Reservations Management and Revenue Management.
  • Maintain knowledge of hotel facilities, services, events, room inventory, and operational procedures.
  • Follow departmental standards, hotel policies, safety procedures, and service expectations while maintaining an organized work environment.
  • Participate in required meetings, training sessions, and perform other duties as assigned.

Other Duties
• All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc.
• Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings.
• Regular attendance in conformance with hotels standards is essential to the successful performance of this position.
• Comply with hotel grooming standards for both uniformed and non-uniformed associates.
• Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude.
• Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.
Working Conditions & Physical Requirements
Physical Effort:
Significant portions of day require prolonged sedentary work. Ability to visually review documents and computer screen throughout day.
Physical Environment:
Ability to walk or stand for extended periods of time during course of shift.
Manual Skills
Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Work Schedule:
Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel. Flexible schedule including evenings, weekends, and holidays based on business needs.
Safety:
Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise
Qualifications
Education:
High school diploma or equivalent required. Degree in hospitality management preferred.
Experience:
Prior Reservations experience or Hospitality experience preferred but not required. Experience with Opera PMS preferred.
Computer Skill & Other Technical Skills:
Strong customer service, communication, and organizational skills. Proficiency with Microsoft Office and the ability to learn hotel systems. Accurate typing and basic mathematical skills. Excellent verbal and written English communication; additional languages are a plus. Professional, detail-oriented, and guest-focused with the ability to multitask in a fast-paced environment.
Communication:
Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.
Licenses or Certifications:
n/a
Other:
Must be customer-service oriented and have excellent hospitality skills.
Must be able to calculate basic mathematic functions.