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Merchant Relationship Manager Jobs in Springfield, MO

Bass Pro Shops

Footwear Merchant

Springfield, MO · On-site

Works with Divisional Merchandise Manager and Finance Teams to develop category financial goals ... Ability to maintain and build effective relationships with cross-functional teams and peers

System One

Sales Representative

Springfield, MO · On-site

... merchants and processing over $330 billion in card transactions, to small- and medium-sized ... managing existing relationships, and growing an assigned territory through strong outside sales ...

System One

Sales Representative

Springfield, MO · On-site

... merchants and processing over $330 billion in card transactions, to small- and medium-sized ... managing existing relationships, and growing an assigned territory through strong outside sales ...

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All JobsMerchant Relationship JobsMerchant Relationship Manager JobsMerchant Relationship Manager Jobs in Springfield, MO

Merchant Relationship Manager information

See Springfield, MO salary details

$25.5K

$73.4K

$127.8K

How much do merchant relationship manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for merchant relationship manager in Springfield, MO is $73,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $96,000.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Merchant Relationship Manager?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

What is the role of a merchant relationship manager?

A merchant relationship manager is responsible for building and maintaining strong relationships with merchants or clients, ensuring their needs are met and fostering loyalty. They often analyze sales data, provide support, and collaborate with internal teams to optimize merchant performance and satisfaction.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

Is being a merchant relationship manager a stressful job?

A merchant relationship manager role can be stressful due to the need to maintain client satisfaction, meet sales targets, and handle complex negotiations. The job often requires strong communication skills, problem-solving abilities, and the ability to manage multiple accounts simultaneously, which can contribute to work-related stress.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.
What job categories do people searching Merchant Relationship Manager jobs in Springfield, MO look for? The top searched job categories for Merchant Relationship Manager jobs in Springfield, MO are:
Merchant Relationship Manager jobs near you
Infographic showing various Merchant Relationship Manager job openings in Springfield, MO as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $73,412 per year, or $35.3 per hour.

Footwear Merchant

Bass Pro Shops

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 433 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
The Footwear Merchant is a category-specific merchant role responsible for all aspects of category planning and execution to achieve company goals. The positions goals include category strategy and growth planning, product assortment selection, product development, vendor negotiations, promotions and advertisements, sales and inventory data review. This position requires strong analytical, communication and intrapersonal skills.
ESSENTIAL FUNCTIONS:
  • Works with Divisional Merchandise Manager to develop and execute all aspects of category strategic planning.

  • Works with Divisional Merchandise Manager and Finance Teams to develop category financial goals.

  • Works cross-functionally with Retail Operations, Marketing, Supply Chain, Finance, Analytics and others to achieve category goals.

  • Organizes and directs review of assortment performance and review of competitive pricing.

  • Oversees vendor pricing and program negotiations.

  • Works with vendors to select the right assortment of products for all channels of business (Retail Stores, Internet, Catalog, B2B).

  • Manages product specifications, works with Product Development team for sourcing, forecasting, etc.

  • Organizes and directs marketing plans for Proprietary branded products, working with Marketing, Photography, and other teams to execute strategy.

  • Reviews Sales and Inventory Data to help identify trends, optimize customer service levels, and maximize inventory productivity.

  • Reviews Sales and Inventory Data to identify slow-moving inventory, overstocks and more.

  • Responsible for financial planning process, monitoring customer reviews and quality issues, etc.

  • Oversees all product information submission to Internet production team.

  • Identifies market trends and develops product and price structure for products within Bass Pro Shops Proprietary Brands.

  • Develops and selects items for promotional activity (Retail Flyers, Catalogs, Digital Promotions and more).

  • ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:
  • Preferred Degree: BS Degree in Business or related field

  • Years of experience: 5+ years, preferably in athletic footwear

KNOWLEDGE, SKILLS AND ABILITY:
  • Excellent interpersonal communication skills

  • Computer literacy with strong Micro soft skills

  • Ability to monitor and identify market trends

  • Strong analytical, organizational and time management skills

  • Ability to work and make good decisions even under pressure and still meet deadlines

  • Should be comfortable working with numbers and maintaining various spreadsheets and analyze data

  • Ability to maintain and build effective relationships with cross-functional teams and peers

  • Strong problem solving and critical thinking skills

TRAVEL REQUIREMENTS:
  • Some travel required 5%

PHYSICAL REQUIREMENTS:
  • Regularly walks, sit, stands and performs computer work

  • Occasionally lifts up to 50lbs.

INDEPENDENT JUDGEMENT:
  • Develops strategic direction, goals, plans and policies for an area of responsibility. Sets broad objectives and is accountable for overall results in respective area of responsibility. Authority to make independent decisions on matters of significance. Requires high degree of independent judgment and problem solving of complex problems.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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