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Merchant Account Manager Jobs in Michigan (NOW HIRING)

BDA

Associate Account Manager - NHL Team Sports

Troy, MI · On-site

$72K/yr

It's our people that make BDA the top global Merchandise Agency to work for. BDA brings the world ... Position Summary The Associate Account Manager role is a foundational entry point into a career in ...

Dupont

National Account Manager The Home Depot

Midland, MI · Remote

$83K - $107K/yr

The National Account Manager, The Home Depot is responsible for managing and growing DuPont's Home ... The role partners closely with The Home Depot merchants, inventory and replenishment teams ...

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Merchant Account Manager information

What is the difference between Merchant Account Manager vs Payment Processor Specialist?

AspectMerchant Account ManagerPayment Processor Specialist
CredentialsSales, customer service, industry certificationsTechnical knowledge, certifications in payment systems
Work EnvironmentOffice, client meetings, account managementTechnical support, system troubleshooting
Employer & IndustryFinancial services, e-commerce, retailPayment processing companies, fintech
Search & Comparison IntentUnderstanding client account management rolesTechnical payment system expertise

While both roles operate within the payments industry, a Merchant Account Manager primarily focuses on managing merchant relationships and ensuring client satisfaction. In contrast, a Payment Processor Specialist handles technical aspects of payment systems and troubleshooting. Both roles require industry knowledge but differ in daily responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a merchant account manager, and why are they important?

To thrive as a Merchant Account Manager, you need a solid understanding of payment processing, account management, and basic financial principles, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, payment gateways, and merchant services platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and proactive communication set top performers apart. These competencies are crucial for building strong client relationships, resolving issues efficiently, and driving merchant satisfaction and retention.

How does a merchant account manager collaborate with sales and customer support teams to enhance merchant satisfaction?

As a Merchant Account Manager, you will frequently serve as a bridge between merchants and internal teams. You’ll work closely with sales to onboard new clients and identify upsell opportunities, while also collaborating with customer support to resolve merchant issues efficiently. This role requires strong communication and organizational skills, as you’ll be coordinating meetings, sharing feedback, and ensuring merchants receive seamless service. Building strong internal relationships is essential to proactively address merchant needs and drive client retention.
What are the most commonly searched types of Merchant Account jobs in Michigan? The most popular types of Merchant Account jobs in Michigan are:
What are popular job titles related to Merchant Account Manager jobs in Michigan? For Merchant Account Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Merchant Account Manager jobs in Michigan look for? The top searched job categories for Merchant Account Manager jobs in Michigan are:
What cities in Michigan are hiring for Merchant Account Manager jobs? Cities in Michigan with the most Merchant Account Manager job openings:
Merchant Account Manager jobs near you

Account Manager in Training

Imperial Beverage

Royal Oak, MI

$18.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

If you are not already on the Imperial Beverage career page, apply here: https://imperialbeverage.applicantpro.com/jobs/

Looking to get your foot in the door with a top beverage sales company? Becoming an Account Manager in Training provides the opportunity to job shadow and learn from our skilled sales team as you develop your own sales techniques and learn more about the beer, wine, and spirits world! The ultimate goal is for you to train and prepare for the next step in your beverage career, which means your own sales route with us!

Will work for beer? Great! Working for a beverage distributor has its perks:

  • Comprehensive medical, dental, and vision coverage, plus HSAs, FSAs, and more. (Full time employees)
  • 401(k) with Traditional and Roth options, employer match, and immediate vesting
  • 3.5 weeks of PTO starting in year one, accruing from day one with rollover
  • Ongoing training and career development opportunities
  • Paid volunteer time to give back to the community
  • Paid parental leave to welcome your newest family member. (Full time employees)
  • Weekly pay
  • Uber, Lyft, or taxi reimbursement when you need a safe ride home
  • Kick ass events and fun across Michigan
  • Domestic and international trip opportunities to learn about the beverage industry
  • Referral bonuses for bringing great people to the Imperial Beverage family

The minimum compensation for this role is listed below; pay will be determined based on experience:

$18.50 - $21 per hour

Eat. Sleep. Sell Spirits. Repeat: Our Account Managers in Training work full-time driving their own vehicles to assigned stores in their local area to get our beverages in the market and ready for the customers. They merchandise product and train on our sales process from Monday-Friday and as needed on the weekends. We choose Account Managers in Training who are persistent, driven, show a passion for sales, and take pride in what they do.

A Typical Day in the Life

  • Wake up and be awesome

The AMIT day is always different, but here are some regular opportunities:

  • Merchandise- review deliveries on your iPad, arrive at stores after deliveries have been made, stock shelves and coolers while rotating fresh product, organize any product left in the backstock area, and assemble product displays as needed
  • Job shadow and train with Sales Manager and Account Managers, learn sales techniques from a variety of employees, while also learning about their individual routes
  • Cover sales routes for Account Managers, create a sales plan for each account, work the product in the account to see what they need to be successful, discuss and get approval for replenishment and new product placement from account purchaser/manager, and place orders for each account assigned
  • Sample and learn about products with our suppliers
  • Volunteer at local festivals
  • Assist with store resets
  • Work on special projects

Requirements

  • High School Diploma or Equivalent preferred
  • Sales and beverage industry experience preferred
  • 21 years of age or older
  • Must live in assigned market
  • Reliable vehicle
  • Flexibility to work varying hours to accommodate customer needs and special events
  • Ability to establish and maintain strong relationships with various types of people
  • Desire to stay up-to-date on industry trends and product knowledge
  • Ability to attain a Michigan Liquor Control Commission license
  • Ability to lift/carry an average of 30 lbs

Like a fine wine, Imperial Beverage has been getting better with age since 1933. We are a Michigan family-owned beverage distributor and we are passionate about helping others succeed – at work and in the community. We only hire those with passion, hard work, integrity, and a strong customer focus. Once all the work is done at our fast-paced company, we also like to have fun and lots of it!

Apply