1

Mental Health Receptionist Jobs (NOW HIRING)

Behavioral Health Receptionist

Tacoma, WA ยท On-site

$17 - $22.25/hr

Sensitive to client needs (Mental Health/Substance Abuse). LANGUAGE SKILLS * Bilingual Spanish ... receptionist. * No professional certifications required. Customer Service/General Front Desk ...

Receptionist Mental Health Care

Dayton, OH ยท On-site

$15.25 - $20.25/hr

Description Position at Mahajan Therapeutics Full Time - Front Desk Receptionist Mahajan ... Mahajan Therapeutics, a progressive mental health and substance abuse treatment organization that ...

receptionist

Columbus, MS ยท On-site

$15.50 - $20.25/hr

receptionist position for busy mental health clinic scheduling and processing patient's payments, verifying insurance and filing paperwork Company Description we are a mental health company that ...

receptionist

Columbus, MS ยท On-site

$15.50 - $20.25/hr

receptionist position for busy mental health clinic scheduling and processing patient's payments, verifying insurance and filing paperwork Company Description we are a mental health company that ...

Description Receptionist Salary Range: $20.00 to $21.00 hourly Schedule: Full-Time | 37.5 hours ... At Newport Mental Health, we invest in our employees by offering competitive pay, exceptional time ...

$11.50 - $15.25/hr

Position Summary The Receptionist is a key member of the Relief Mental Health care team, responsible for creating a welcoming, professional, and efficient front desk experience for patients. This ...

Showing results 21-40

Mental Health Receptionist information

See salary details

$9

$17

$24

How much do mental health receptionist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for mental health receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are the main responsibilities of a mental health receptionist?

A mental health receptionist is responsible for greeting clients, scheduling appointments, managing patient records, and handling phone calls at a mental health clinic or practice. They act as the first point of contact for clients and ensure smooth communication between clients and mental health professionals. Additionally, they may process payments and maintain confidentiality of sensitive information in compliance with privacy regulations like HIPAA.

What are some common challenges faced by mental health receptionists in managing patient confidentiality and sensitive information?

Mental Health Receptionists frequently handle confidential patient information, which requires strict adherence to privacy policies such as HIPAA. A common challenge is balancing the need to provide efficient service with maintaining confidentiality, especially in busy or open reception areas. Receptionists must be vigilant about not disclosing patient details to unauthorized individuals and should be comfortable enforcing privacy protocols. Ongoing training and clear communication with clinical staff help ensure best practices are followed while supporting both patients and the care team.

What are the key skills and qualifications needed to thrive as a mental health receptionist, and why are they important?

To thrive as a Mental Health Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of confidentiality and healthcare regulations, usually supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health record (EHR) systems, and office equipment is typically required. Exceptional communication, empathy, and the ability to remain calm under pressure are valuable soft skills for interacting with clients in sensitive situations. These skills are crucial for creating a welcoming, efficient, and supportive environment that upholds patient privacy and ensures smooth office operations.

What is the difference between Mental Health Receptionist vs Medical Office Receptionist?

AspectMental Health ReceptionistMedical Office Receptionist
Required CredentialsHigh school diploma; certification variesHigh school diploma; certification varies
Work EnvironmentTherapist offices, clinics, mental health facilitiesHospitals, clinics, medical offices
Employer & IndustryMental health providers, counseling centersHealthcare providers, hospitals
Common Search & ComparisonYesYes

The main difference between a Mental Health Receptionist and a Medical Office Receptionist lies in their work environment and the type of patients they serve. Mental Health Receptionists typically work in mental health clinics or counseling centers, focusing on mental health services, while Medical Office Receptionists work in general healthcare settings, handling a broader range of medical appointments. Both roles require similar credentials and serve as the first point of contact for patients in healthcare settings.

What qualifications do I need to be a mental health receptionist?

A mental health receptionist typically needs a high school diploma or equivalent, strong communication and organizational skills, and experience with office software like scheduling and electronic health records. Some employers may prefer prior experience in healthcare or customer service, but formal certifications are not usually required.
More about Mental Health Receptionist jobs

What cities are hiring for Mental Health Receptionist jobs?

Cities with the most Mental Health Receptionist job openings:

What states have the most Mental Health Receptionist jobs?

States with the most job openings for Mental Health Receptionist jobs include:

Infographic showing various Mental Health Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Behavioral Health Receptionist

Sunbelt Healthcare LLC

Tucson, AZ โ€ข On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

Description

Behavioral Health Receptionist


Entune Behavioral Health is seeking a Receptionist for our outpatient behavioral health clinic in Tucson, AZ. Entune Behavioral Health offers individual, couples, and family therapy, along with a range of supportive mental health services designed to help clients build resilience, improve well-being, and achieve meaningful life goals.


We are currently hiring a Behavioral Health Receptionist / Front Desk to join our team and provide excellent support to our diverse client community.


Responsibilities:

  • Greet patients and visitors with a warm and welcoming demeanor
  • Answer phone calls and direct them to the appropriate department or team member
  • Schedule and confirm appointments, ensuring efficient use of resources and minimal wait times
  • Verify patient insurance coverage and eligibility
  • Collect co-pays and fees, ensuring accurate records and adherence to financial policies
  • Maintain and update patient records, ensuring accuracy and confidentiality (HIPAA)
  • Assist patients with inquiries and provide relevant information about services and procedures
  • Prepare and process medical forms and documents
  • Collaborate with medical staff to ensure smooth patient flow and efficient operations
  • Handle incoming and outgoing mail, faxes, and deliveries
  • Monitor and maintain the cleanliness and organization of the front desk area

Requirements

Qualifications & Requirements:

  • High school diploma or equivalent
  • Proven experience in a customer service role, preferably multiple years in a medical or behavioral health setting
  • Excellent interpersonal and communication skills
  • Strong organization and administrative skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in computer programs, including Microsoft Office Suite
  • Proven experience in Electronic Health/Medical Record Systems, preferably Advanced MD (AMD)
  • Knowledge of medical terminology and procedures is preferred
  • Ability to maintain confidentiality and exercise discretion
  • Willingness to learn and adapt to new systems and technologies
  • Professional appearance and demeanor
  • Current CPR, AED, First Aid Certification (Required)
  • Current DPS Level One Fingerprint Clearance Card (Required)
  • Spanish Speaking (Preferred)


Full-time Benefits:

  • Medical, Health Savings Account (HSA), Vision, Dental, Short-term, Long-term Disability, Life insurance
  • 401K and Local Financial Advisors
  • Employee Assistance Plan
  • Paid Sick Leave
  • Paid Time Off (personal leave)
  • Pay starts at $16+ / hour, depending on experience.


Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.


*Sunbelt Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.-This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.