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Membership Services Assistant Jobs (NOW HIRING)

Membership Coordinator

Austell, GA · On-site

$13 - $15/hr

... services, and membership options. Tailor tours to highlight features that align with the individual's fitness goals and preferences.Assist with administrative duties related to membership management ...

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Membership Services Assistant information

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$6

$19

$33

How much do membership services assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for membership services assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What is a membership services assistant?

Membership Services Assistants are professionals who support organizations by providing assistance to members, handling inquiries, processing memberships, and maintaining member records. They play a key role in ensuring members have a positive experience by addressing their needs, facilitating renewals, and helping with event registrations or benefits. Their responsibilities may also include administrative tasks, coordinating communications, and resolving any issues that members may encounter.

What are the key skills and qualifications needed to thrive as a membership services assistant, and why are they important?

To thrive as a Membership Services Assistant, you need strong customer service skills, attention to detail, and experience with membership databases or CRM systems, often supported by a high school diploma or equivalent. Familiarity with tools like Microsoft Office, membership management software, and basic administrative processes is typically required. Exceptional communication, problem-solving abilities, and a friendly demeanor help build strong relationships with members and colleagues. These skills are crucial for ensuring high member satisfaction, efficient administrative operations, and the positive reputation of the organization.

What are the most common challenges faced by a membership services assistant, and how can they be effectively managed?

One of the most common challenges for Membership Services Assistants is balancing high volumes of member inquiries—often via phone, email, and in-person—while maintaining accuracy and a positive attitude. This role requires strong organizational skills and the ability to multitask, especially during peak periods or membership renewal cycles. Building familiarity with membership management systems and developing clear communication strategies can help manage these demands. Additionally, collaborating closely with team members ensures that member issues are resolved efficiently and helps maintain overall service quality.

What is the difference between Membership Services Assistant vs Membership Coordinator?

AspectMembership Services AssistantMembership Coordinator
ResponsibilitiesHandling member inquiries, processing memberships, providing customer serviceOverseeing membership campaigns, managing member engagement strategies, coordinating events
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; experience in membership management preferred
Work EnvironmentOffice setting, customer service interactionsOffice and event environments, team collaboration
Industry UsageCommon in non-profits, clubs, associationsUsed in similar organizations, often with more strategic focus

The Membership Services Assistant primarily handles member inquiries and processes memberships, focusing on customer service. In contrast, the Membership Coordinator manages engagement strategies and campaigns to grow and retain members. While both roles require similar credentials and work environments, the Coordinator role involves more strategic planning and event coordination.

What cities are hiring for Membership Services Assistant jobs?

Cities with the most Membership Services Assistant job openings:

What are the most commonly searched types of Membership Services jobs?

The most popular types of Membership Services jobs are:

What states have the most Membership Services Assistant jobs?

States with the most job openings for Membership Services Assistant jobs include:

What are popular job titles related to Membership Services Assistant jobs?

For Membership Services Assistant jobs, the most frequently searched job titles are:

Infographic showing various Membership Services Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

Membership Services Representative

Albany, NY • On-site

$16 - $16.50/hr

Part-time

Posted 28 days ago


Job description

The Albany Jewish Community Center is seeking a part time Member Service Representative during the hours.

The ideal candidate will have a strong background in customer service, sales experience a plus, be outgoing and friendly and enjoy people.

This position requires good organizational skills, strong human relation skills, general knowledge of business procedures, good communication skills (verbal and written), work independently, willingness to adapt to change and knowledge about Albany JCC operational procedures and programs.

The ability to establish and maintain harmonious relationship with staff, volunteers, members and community is essential.

Job responsibilities include but not limited to:

  • Assist with tours
  • Participate in delivery of services to members to ensure excellence
  • Create a positive environment where everyone feels welcome, encourage and motivate others to become more involved in the Albany JCC
  • Communicate in a friendly and a courteous manner when answering phones, transferring calls, and taking messages
  • Greet and interact with members in a friendly manner
  • Assist at member service desk and make sure that no member is left unattended and directed appropriately
  • Maintain a clean, supplied, and organized member service desk
  • Oversee that all members and guests are properly checking in at the member service desk when using the Albany JCC facility
  • Present a professional image to all employees, members, and general public
  • Follow proper procedures for all business transactions (example: receipt, monies and program registration)
  • Promote membership and program enrollment
  • Keeps a safe and clean reception area by complying with procedures, rules and regulations
  • Perform other clerical duties to include but not limited to filing, photocopying, transcribing and faxing
  • Maintains security by following procedures and protocol
  • Notify company personnel of visitor arrival
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Experience working with persons from diverse cultural and economic backgrounds
  • Must be flexible and adaptable to meet the needs of the program

Education Requirements

  • High School Diploma or Equivalent Preferred

Physical Demands

  • Lifting and carrying <30 lbs.