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Membership Services Assistant Jobs (NOW HIRING)

EōS Fitness

Membership Services Coordinator

Phoenix, AZ · On-site

$18 - $22/hr

EōS Fitness is in search of a new Membership Services Coordinator. The ideal candidate will be ... Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered ...

AEG

Membership Services Manager

Houston, TX · On-site

... * Assist sales leadership with renewal strategies and upsell opportunities. * Manage staff ... Membership Services Manager FLSA Status: Exempt Department: Ticketing Reports to: Director of ...

The Five Star

Membership Services Associate

Dallas, TX · On-site

We are seeking a people-focused, detail-oriented Membership Services Associate to serve as a key ... Monitor and manage key inboxes and main phone lines * Assist members with sign-ups, renewals ...

Santa Clara County Association of Realtors

Be Seen First

Membership Coordinator I

Gilroy, CA · On-site

$23 - $27/hr

The Membership Coordinator provides prompt, courteous service to members, staff and volunteers as ... services. * Assist new members with setting up the Supra ekey on their phones and provide ...

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How much do membership services assistant jobs pay per hour?

As of May 29, 2026, the average hourly pay for membership services assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Membership Services Assistant, and why are they important?

To thrive as a Membership Services Assistant, you need strong customer service skills, attention to detail, and experience with membership databases or CRM systems, often supported by a high school diploma or equivalent. Familiarity with tools like Microsoft Office, membership management software, and basic administrative processes is typically required. Exceptional communication, problem-solving abilities, and a friendly demeanor help build strong relationships with members and colleagues. These skills are crucial for ensuring high member satisfaction, efficient administrative operations, and the positive reputation of the organization.

What are the most common challenges faced by a Membership Services Assistant, and how can they be effectively managed?

One of the most common challenges for Membership Services Assistants is balancing high volumes of member inquiries—often via phone, email, and in-person—while maintaining accuracy and a positive attitude. This role requires strong organizational skills and the ability to multitask, especially during peak periods or membership renewal cycles. Building familiarity with membership management systems and developing clear communication strategies can help manage these demands. Additionally, collaborating closely with team members ensures that member issues are resolved efficiently and helps maintain overall service quality.

What are Membership Services Assistants?

Membership Services Assistants are professionals who support organizations by providing assistance to members, handling inquiries, processing memberships, and maintaining member records. They play a key role in ensuring members have a positive experience by addressing their needs, facilitating renewals, and helping with event registrations or benefits. Their responsibilities may also include administrative tasks, coordinating communications, and resolving any issues that members may encounter.

What is the difference between Membership Services Assistant vs Membership Coordinator?

AspectMembership Services AssistantMembership Coordinator
ResponsibilitiesHandling member inquiries, processing memberships, providing customer serviceOverseeing membership campaigns, managing member engagement strategies, coordinating events
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; experience in membership management preferred
Work EnvironmentOffice setting, customer service interactionsOffice and event environments, team collaboration
Industry UsageCommon in non-profits, clubs, associationsUsed in similar organizations, often with more strategic focus

The Membership Services Assistant primarily handles member inquiries and processes memberships, focusing on customer service. In contrast, the Membership Coordinator manages engagement strategies and campaigns to grow and retain members. While both roles require similar credentials and work environments, the Coordinator role involves more strategic planning and event coordination.

What cities are hiring for Membership Services Assistant jobs? Cities with the most Membership Services Assistant job openings:
What are the most commonly searched types of Membership Services jobs? The most popular types of Membership Services jobs are:
What states have the most Membership Services Assistant jobs? States with the most job openings for Membership Services Assistant jobs include:
Membership Services Assistant jobs near you
Infographic showing various Membership Services Assistant job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 70% Full Time, 22% Part Time, 2% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

2026-2027 Membership Services & Community Engagement Assistantship

AEG

Miami Lakes, FL • On-site

Temporary

Posted yesterday

Job description

POSITION: Membership Services & Community Engagement Assistantship
DEPARTMENT: Executive Office
REPORTS TO: Vice President, Membership Services & Community Engagement
STATUS: Temporary Full-Time, Non-Exempt, Onsite
SUMMARY: Assist the Orange Bowl Committee membership in handling of meetings, functions and special requests made by the VP of Membership Services.
Duration: 6.5 months /Tentative start date: Fall 2026
ESSENTIAL FUNCTIONS
Committee Meeting Administration:
  • Support with planning and implementation of member meetings and events.
  • Assist in the compilation of membership meeting schedules to include but not limited to the Executive Committee, Board of Directors, and General Membership as well as Officers' Festival Schedule of Events.
  • Send reminder notifications to membership of all monthly meetings, annual meetings, special membership meetings, Board of Directors meetings, Executive Committee meetings, new member and board orientation programs, and various sub-committee meetings through email and Membership APP, as needed.
  • Assist in the planning and coordination of eight (8) monthly General Membership meetings, approximately nine (9) Board of Directors meetings as well as additional Board calls, and approximately nine (9) Executive Committee meetings annually as well as various other meetings.
  • Support in the preparation of agendas and/or minutes of the Board of Directors meetings and General Membership meetings, as needed.
  • Assist in the planning and implementation of orientation for new Active Members and Board Members.
  • Oversee and coordinate details at General Membership meetings, including registration set-up, sub-committee meeting room coordination, vendor set-up, etc.

Membership Administration:
  • Management and maintenance of membership database, as needed.
  • Assist in the ordering and distribution of member jackets, emblems, football pins, name tags, and officers' business cards, as instructed.
  • Work with the Events Department on the facilitation of member requests for helmet orders, member credential process, and team arrivals during bowl week.
  • Keep track of RSVPs to meetings and events.
  • Assist in uploading New Member information on the Membership APP and support member education and usage.
  • Interact with members and support their needs as assigned or needed.
  • Maintain an up-to-date accounting of Member attendance at General Membership meetings.

Committee Liaison Assistance:
  • Assist in the process of managing and charting members' requirements, participation in sub-committees, and voting eligibility.
  • Support Membership Services Committee and the Orange Table Dinner Series Committee in planning and executing Membership events.
  • Provide support to the Nominating Committee.
    • Organize information regarding potential candidates for Board Slate as part of the election process.
    • Assist in scheduling meetings as needed.
    • Take minutes at Nominating Committee meetings.

Miscellaneous Event Planning and Coordination:
  • Assist in the organization and planning of the following annual events:
    • Officers' Festival Dinner to include gift and menu selection and set-up.
    • President's Installation Dinner.
    • Board of Directors' Retreat.
    • Member Brunch at the Orange Bowl International Tennis Championships.
    • Past President's Luncheon.
    • Potential New Member Gather and New Member Welcome Reception.
  • Work in conjunction with the Events Department as liaison for members at Athletic Directors Dinner, President's Dinner, Kick-off Party, Rhapsody, Game Day Celebration (Pre-Game) Party, Coaches' Luncheon, and Orange Bowl Food & Wine Celebration.
  • Support other Orange Bowl departments as needed by distributing pertinent information to members and sending push notifications through the Membership App for upcoming meetings, events, and community functions.

Office Administration:
  • Assist with the financial administration of various budgets including General Committee, Monthly Member Luncheons, President's Installation Dinner, President's Dinner, and Membership Services.

General:
  • Assistance on special projects and other tasks as assigned by the Director of Executive Operations.

QUALIFICATIONS
  • Bachelor's degree, with preference to degrees is hospitality, marketing, or management.
  • Additional experience in related field a plus.
  • Must be able to maintain confidentiality of all corporate, personnel and research matters.
  • Attention to detail and adaptability to a changing environment is extremely important as well as dependability.
  • Highly organized and attention to detail. Excellent communications and interpersonal skills. Proofreading skills required.
  • Proficiency in MS Outlook, Word, Excel and PowerPoint.
  • Ability to work flexible hours based on events, including daytime, evening, weekends and holidays, as needed.
  • Exceptional problem-solving, communication skills and ability to multitask.
  • Must have professional attitude and appearance and have strong teamwork skills.
  • Must possess a valid driver's license and a good driving record.

**NOTE: The OBC conducts background screening and drug testing as part of its pre-employment hiring process**
The OBC is an Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
  1. Do you have a Bachelor's Degree?

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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