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How much do membership services assistant jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for membership services assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Membership Services Assistant, and why are they important?

To thrive as a Membership Services Assistant, you need strong customer service skills, attention to detail, and experience with membership databases or CRM systems, often supported by a high school diploma or equivalent. Familiarity with tools like Microsoft Office, membership management software, and basic administrative processes is typically required. Exceptional communication, problem-solving abilities, and a friendly demeanor help build strong relationships with members and colleagues. These skills are crucial for ensuring high member satisfaction, efficient administrative operations, and the positive reputation of the organization.

What does a membership assistant do?

A membership services assistant helps manage member accounts, processes applications and renewals, answers member inquiries, and provides information about membership benefits. They often use customer management software and require strong communication skills to ensure member satisfaction. The role may involve administrative tasks and supporting membership retention efforts.

How can I make $2000 a week working from home?

A Membership Services Assistant can increase earnings by working extra hours, taking on additional responsibilities, or seeking higher-paying roles within the organization. Developing strong customer service skills and proficiency with CRM tools can also lead to opportunities for bonuses or promotions that boost weekly income. Earning $2000 a week may require a combination of experience, efficiency, and possibly supplementing income with related freelance or consulting work.

What jobs pay 4000 a week without a degree?

Membership Services Assistant roles typically do not pay $4,000 a week without a degree, as they are entry-level positions. High-paying jobs that can reach this level often involve specialized skills, sales, or entrepreneurship, such as real estate agents, sales managers, or freelance consultants, which may require experience or certifications rather than formal degrees.

What is the difference between Membership Services Assistant vs Membership Coordinator?

AspectMembership Services AssistantMembership Coordinator
ResponsibilitiesHandling member inquiries, processing memberships, providing customer serviceOverseeing membership campaigns, managing member engagement strategies, coordinating events
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; experience in membership management preferred
Work EnvironmentOffice setting, customer service interactionsOffice and event environments, team collaboration
Industry UsageCommon in non-profits, clubs, associationsUsed in similar organizations, often with more strategic focus

The Membership Services Assistant primarily handles member inquiries and processes memberships, focusing on customer service. In contrast, the Membership Coordinator manages engagement strategies and campaigns to grow and retain members. While both roles require similar credentials and work environments, the Coordinator role involves more strategic planning and event coordination.

What does a member service assistant do?

A membership services assistant helps manage member accounts, provides information about services and benefits, and addresses member inquiries or concerns. They often use customer service skills and may work with membership management software to ensure a positive member experience.

What are Membership Services Assistants?

Membership Services Assistants are professionals who support organizations by providing assistance to members, handling inquiries, processing memberships, and maintaining member records. They play a key role in ensuring members have a positive experience by addressing their needs, facilitating renewals, and helping with event registrations or benefits. Their responsibilities may also include administrative tasks, coordinating communications, and resolving any issues that members may encounter.

What are the most common challenges faced by a Membership Services Assistant, and how can they be effectively managed?

One of the most common challenges for Membership Services Assistants is balancing high volumes of member inquiries—often via phone, email, and in-person—while maintaining accuracy and a positive attitude. This role requires strong organizational skills and the ability to multitask, especially during peak periods or membership renewal cycles. Building familiarity with membership management systems and developing clear communication strategies can help manage these demands. Additionally, collaborating closely with team members ensures that member issues are resolved efficiently and helps maintain overall service quality.
What cities are hiring for Membership Services Assistant jobs? Cities with the most Membership Services Assistant job openings:
What are the most commonly searched types of Membership Services jobs? The most popular types of Membership Services jobs are:
What states have the most Membership Services Assistant jobs? States with the most job openings for Membership Services Assistant jobs include:
Membership Services Assistant jobs near you
Infographic showing various Membership Services Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.
Membership Services Associate

Membership Services Associate

Five Star Institute (FSI)

Dallas, TX

Full-time

Re-posted 5 days ago

Job description

Position Overview:


We are seeking a people-focused, detail-oriented Membership Services Associate to serve as a key point of contact for our members, support educational and event operations, and assist with light project and marketing coordination. This role is ideal for someone who loves supporting others, thrives in a dynamic environment, and is eager to grow with a mission-driven organization.


Key Responsibilities:


Member Support & Communication


  • Provide responsive and thoughtful member support via phone and email

  • Monitor and manage key inboxes and main phone lines

  • Assist members with sign-ups, renewals, credit card issues, and general questions

  • Guide members through event registration and education platforms

  • Support reactivation campaigns and follow-ups on membership lapses


Sales Support

  • Coordinate with the sales support team to ensure seamless handoffs


Data & Database Management


  • Maintain accurate and up-to-date member records

  • Perform list imports and chapter-level member report generation

  • Track engagement and support reporting efforts


Event Coordination


  • Support logistics for webinars, classes, and onsite events

  • Post events to websites and coordinate promotional content with marketing

  • Assist with registration outreach and day-of logistics


Education Platform Management


  • Assist in building and updating online classes

  • Coordinate with creative teams for class assets (graphics, videos)

  • Manage instructor setup

  • Prepare class materials (binders, signage, printouts, etc.)


Project Coordination


  • Coordinate small-scale projects and contribute to larger initiatives

  • Support marketing with social media, video clips, and promotional content for events

  • Help organize special member recognition programs (e.g., awards)

  • Manage podcast scheduling and speaker coordination

  • Make basic updates to the website (events, announcements, etc.)

Qualifications:


  • Excellent interpersonal and communication skills

  • Highly organized with strong attention to detail

  • Comfortable handling light technical tasks such as updating websites, databases, or platforms

  • Able to manage multiple priorities efficiently and meet deadlines

  • Experience with tools such as Asana, HubSpot, Microsoft Office, and basic content management systems (CMS) is preferred

  • Prior customer service experience in a client-facing role is preferred

Why Join Us?


  • Growth Opportunities - We are committed to training and growing talent from within

  • Collaborative Culture - Be part of a supportive, mission-focused team

  • Impact-Driven - Help deliver resources and experiences that make a difference in our member community

Apply