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Membership Services Assistant Jobs (NOW HIRING)

We are seeking a people-focused, detail-oriented Membership Services Associate to serve as a key ... Monitor and manage key inboxes and main phone lines * Assist members with sign-ups, renewals ...

The Membership Service Agent will provide a high level of customer care to the diverse patron base ... Promote and assist customers with Pro-shop items and facilitate proper restocking of all items.

Job Summary The Membership Service Agent will provide a high level of customer care to the diverse ... Promote and assist customers with Pro-shop items and facilitate proper restocking of all items.

Job Summary The Membership Service Agent will provide a high level of customer care to the diverse ... Promote and assist customers with Pro-shop items and facilitate proper restocking of all items.

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Membership Services Assistant information

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$6

$19

$33

How much do membership services assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for membership services assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What is a membership services assistant?

Membership Services Assistants are professionals who support organizations by providing assistance to members, handling inquiries, processing memberships, and maintaining member records. They play a key role in ensuring members have a positive experience by addressing their needs, facilitating renewals, and helping with event registrations or benefits. Their responsibilities may also include administrative tasks, coordinating communications, and resolving any issues that members may encounter.

What are the key skills and qualifications needed to thrive as a membership services assistant, and why are they important?

To thrive as a Membership Services Assistant, you need strong customer service skills, attention to detail, and experience with membership databases or CRM systems, often supported by a high school diploma or equivalent. Familiarity with tools like Microsoft Office, membership management software, and basic administrative processes is typically required. Exceptional communication, problem-solving abilities, and a friendly demeanor help build strong relationships with members and colleagues. These skills are crucial for ensuring high member satisfaction, efficient administrative operations, and the positive reputation of the organization.

What are the most common challenges faced by a membership services assistant, and how can they be effectively managed?

One of the most common challenges for Membership Services Assistants is balancing high volumes of member inquiries—often via phone, email, and in-person—while maintaining accuracy and a positive attitude. This role requires strong organizational skills and the ability to multitask, especially during peak periods or membership renewal cycles. Building familiarity with membership management systems and developing clear communication strategies can help manage these demands. Additionally, collaborating closely with team members ensures that member issues are resolved efficiently and helps maintain overall service quality.

What is the difference between Membership Services Assistant vs Membership Coordinator?

AspectMembership Services AssistantMembership Coordinator
ResponsibilitiesHandling member inquiries, processing memberships, providing customer serviceOverseeing membership campaigns, managing member engagement strategies, coordinating events
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; experience in membership management preferred
Work EnvironmentOffice setting, customer service interactionsOffice and event environments, team collaboration
Industry UsageCommon in non-profits, clubs, associationsUsed in similar organizations, often with more strategic focus

The Membership Services Assistant primarily handles member inquiries and processes memberships, focusing on customer service. In contrast, the Membership Coordinator manages engagement strategies and campaigns to grow and retain members. While both roles require similar credentials and work environments, the Coordinator role involves more strategic planning and event coordination.

What cities are hiring for Membership Services Assistant jobs?

Cities with the most Membership Services Assistant job openings:

What are the most commonly searched types of Membership Services jobs?

The most popular types of Membership Services jobs are:

What states have the most Membership Services Assistant jobs?

States with the most job openings for Membership Services Assistant jobs include:

What are popular job titles related to Membership Services Assistant jobs?

For Membership Services Assistant jobs, the most frequently searched job titles are:

Infographic showing various Membership Services Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

Membership Services Coordinator

Manhattan, NY • On-site

Bellwether Staffing Solutions
Recruiting and Staffing Services • 1 - 10 employees

$23 - $26/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

We are currently recruiting for a Temp to Perm Membership Services Coordinator (Client service) in NYC (Midtown). The position is currently a hybrid schedule (3 days in-office and 2 days remote). The ideal candidate will have 1-3+ years of experience providing support to a Membership/customer services department, specifically with customer service, administration, and data maintenance in a team. Standard business hours (35 hours weekly). This is a temp to perm opportunity starting ASAP. $23-26 per hour for temp period. (Perm 55K - 58K Base)


Responsibilities:

  • Provide world class customer service to company’s broad membership base.
  • Handle all e-mail and phone communications with members and non-members in a professional, courteous, and timely manner.
  • Resolve requests, answer questions and promote company service offerings.
  • Support an array of member needs, including administration (processing new memberships, renewals and live/virtual event registrations)
  • Data maintenance (updating profiles, transferring memberships, creating new accounts/profiles, merging duplicate records and creating renewal invoices).
  • Assist with processing student membership applications and maintaining university partnerships for the University Partner Program


Requirements:

  • Bachelors’ Degree
  • Strong verbal and written communication skills
  • Experience with Customer Focus – building strong customer relationships and delivering customer-centric solutions
  • Experience taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Interpersonal Savvy – relating openly and comfortably with diverse groups of people
  • Communicates Effectively – developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences


Local candidates only. Must live in a commutable range to NYC and comfortable with hybrid schedule. Standard business hours (35 hours weekly). This is a temp to perm opportunity starting ASAP. $23-26 per hour for temp period. (Perm 55K - 58K Base)