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Membership Director Jobs in Reston, VA (NOW HIRING)

Addison Group

Membership Manager

Arlington, VA · On-site

$110K - $115K/yr

Membership Manager Industry: Professional Association / Membership Services Location (city, state ... Direct Hire Pay: $110,000 - $115,000 annually (depending on experience) Work Schedule: Monday ...

Addison Group

Membership Manager

Arlington, VA · Hybrid

$110K - $115K/yr

Membership Manager Industry: Professional Association / Membership Services Location (city, state ... Direct Hire Pay: $110,000 - $115,000 annually (depending on experience) Work Schedule: Monday ...

Addison Group

Membership Manager

Arlington, VA · On-site

$110K - $115K/yr

Membership Manager Industry: Professional Association / Membership Services Location (city, state ... Direct Hire Pay: $110,000 - $115,000 annually (depending on experience) Work Schedule: Monday ...

Capital Yacht Club

Be Seen First

Membership Coordinator

Washington, DC · On-site

$55K - $65K/yr

Present membership applications to the Membership Committee and Board of Directors for approval. Marketing and Communications: * Develop and oversee all internal and external communication strategies ...

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Membership Director information

See Reston, VA salary details

$30.2K

$59K

$119.1K

How much do membership director jobs pay per year?

As of Jul 17, 2026, the average yearly pay for membership director in Reston, VA is $58,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $63,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Membership Director, and why are they important?

To thrive as a Membership Director, you need expertise in membership management, strategic planning, and marketing, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, membership databases, and email marketing platforms is typically required. Outstanding interpersonal skills, leadership, and the ability to build relationships are crucial soft skills for engaging members and collaborating with teams. These competencies are vital for driving membership growth, retention, and overall organizational success.

What is the difference between Membership Director vs Membership Coordinator?

AspectMembership DirectorMembership Coordinator
ResponsibilitiesOversees membership strategies, manages teams, develops retention programsAssists with member onboarding, processes memberships, supports outreach efforts
Required CredentialsTypically bachelor's degree, experience in membership managementOften high school diploma or associate degree, entry-level experience
Work EnvironmentLeadership role, strategic planning, management meetingsAdministrative support, member interaction, event coordination
Industry UsageUsed in associations, clubs, nonprofitsCommon in similar organizations, often as support staff

The Membership Director focuses on strategic leadership and overall membership growth, while the Membership Coordinator handles day-to-day administrative tasks and member support. Both roles are essential in membership organizations but differ in scope and responsibilities.

How does a Membership Director typically collaborate with marketing and events teams to drive member engagement?

A Membership Director frequently works in close partnership with marketing and events teams to develop and implement initiatives that attract, engage, and retain members. This collaboration often involves coordinating targeted campaigns, organizing member-exclusive events, and analyzing feedback to improve offerings. Regular meetings and strategic planning sessions help ensure that messaging is consistent and that programs align with member interests, leading to higher satisfaction and retention rates. Effective communication and shared goals are key to maximizing the impact of these cross-functional efforts.

What Does a Membership Director Do?

A membership director is responsible for growing and maintaining the membership of a club, fitness facility, or other member-driven organization. As a membership director, one of your primary job duties is to increase business by marketing the services of the company to convert customers into paying members. You are also responsible for collecting periodic membership payments, keeping accurate membership records, and communicating regularly with members. Over the course of your career as a membership director, you develop marketing skills and strategies to acquire new members and solicit improvement feedback to retain existing members as well as company associates. Although there are no set educational qualifications for this job, it’s recommended to have a bachelor’s degree in marketing or advertising, as well as previous experience in a similar role.

What does a Membership Director do?

A Membership Director is responsible for overseeing the recruitment, retention, and engagement of members within an organization, such as a club, association, or nonprofit. They develop and implement strategies to attract new members, manage member services, and analyze membership trends to improve offerings. Additionally, they often coordinate events, communicate with current and prospective members, and work closely with other departments to ensure the organization's membership goals are met.
More about Membership Director jobs
What are the most commonly searched types of Membership jobs in Reston, VA? The most popular types of Membership jobs in Reston, VA are:
What are popular job titles related to Membership Director jobs in Reston, VA? For Membership Director jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Membership Director jobs in Reston, VA look for? The top searched job categories for Membership Director jobs in Reston, VA are:
What cities near Reston, VA are hiring for Membership Director jobs? Cities near Reston, VA with the most Membership Director job openings:
Membership Director jobs near you
Infographic showing various Membership Director job openings in Reston, VA as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $58,971 per year, or $28.4 per hour.
YMCA Reston - Membership Service Repre

YMCA Reston - Membership Service Repre

YMCA of Metropolitan Washington

Reston, VA • On-site

$12.77/hr

Full-time

Medical, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

The YMCA of Metropolitan Washington is one of the largest charities in the DC area. The Y serves as an anchor in the community offering programs and services encompassing youth development, healthy living, and social responsibility.
Position: Membership Service Representative Salary: $12.77/hr
The YMCA of Metropolitan Washington is a leading nonprofit organization that has a strong commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. The Y is a cause driven organization that offers tremendous opportunities to make a difference. We invite you to join us in this amazing work to develop your skills, to realize your leadership potential and discover a career that is so much more than a job.
About the Job
The Membership Service Representative (MSR) position reports to the Membership Director. This position serves as the key resource point for information regarding branch programs, activities, merchandise and other general communication needs. Handles a variety of front desk responsibilities for members and guests including, but not limited to: guest tours; new membership sales; member renewals and cancellations; providing information by phone and in-person; facility access control; guest pass policy enforcement; program registration; Easy to Enroll process; and, basic computer entry. Develop engaging relationships with members, in moving their experience from casual to connected to committed with the YMCA mission. Provides outstanding customer service to all members, guests, staff and the community at-large.
Qualifications and Skills:
  • High school diploma or GED;
  • Must possess initiative, enthusiasm, common sense/good judgement, strong customer service skills and the ability to remain calm in stressful situations.
  • Detail-oriented, multi-tasker with strong organizational skills that can maintain a clean, uncluttered front desk workspace.
  • Strong communication and relationship-building skills.
  • PC and database management skills with the ability to perform repetitive data entry duties and learn new software programs and processes quickly.

Hours:
Monday, Tuesday, Wednesday 4-7pm
Friday 2-6pm
Sunday 10am-4pm
Benefits:
Did you know that just for being a YMCA employee you get great benefits and discounts from banks, credit unions, Verizon Wireless, Sprint, Dell, Veterinary Pet Insurance, supplemental (AFLAC, ALLSTATE, Vision Care, LegalShield) and even Zip Car! The YMCA of Metropolitan Washington provides progressive employee benefits, including employer-funded retirement plan with vesting after two years of service or 1000 hours compensated time in each of those two years; 403(b) savings plan; high quality and affordable healthcare; free YMCA membership for employee, spouse and dependents; paid time off/sick leave, numerous professional development opportunities.

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