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Member Support Supervisor Jobs in Indiana (NOW HIRING)

HILLS Properties

Maintenance Supervisor

Greenwood, IN

$24 - $32/hr

As a Maintenance Supervisor, you play a key role as team leader and team member; leading by example ... Managing/supporting the timely completion of all maintenance and turnover needs, in accordance with ...

Bone Dry Roofing

Field Supervisor

Indianapolis, IN · On-site

$60K - $100K/yr

In this role, you will supervise site readiness, oversee safety compliance, and support crew ... member status, or any other characteristic protected by federal, state or local law. This policy of ...

Bone Dry Roofing

Field Supervisor

Indianapolis, IN

$60K - $100K/yr

In this role, you will supervise site readiness, oversee safety compliance, and support crew ... member status, or any other characteristic protected by federal, state or local law. This policy of ...

Bone Dry Roofing

Field Supervisor

Indianapolis, IN

$60K - $100K/yr

In this role, you will supervise site readiness, oversee safety compliance, and support crew ... member status, or any other characteristic protected by federal, state or local law. This policy of ...

Apply Early

Multimatic

Maintenance Supervisor

Butler, IN · On-site

Support the skilled trade's department and production floor as required. * Responsible for the ... Proven ability to work as a member or a team and as a team leader. * Must possess high degree of ...

ConAgra Foods

MRO Buyer - Bakery

Indianapolis, IN · On-site

$64K - $95K/yr

Previous supervisory experience required, as this role will support supervisor functions, including ... As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your ...

Conagra Brands, Inc.

MRO Buyer - Bakery

Indianapolis, IN · On-site

$64K - $95K/yr

Previous supervisory experience required, as this role will support supervisor functions, including ... As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your ...

Deckers

Returns Supervisor

Mooresville, IN

Handles and support with refusals and its process. Supervises and coordinates associates for ... Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just ...

Deckers Brands

Returns Supervisor

Mooresville, IN · On-site

Handles and support with refusals and its process. Supervises and coordinates associates for ... Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just ...

Maple Leaf Foods

Maintenance Supervisor

Indianapolis, IN · On-site

Any MLF team member interested in being considered for this role are encouraged to apply online by ... Support Preventive and Predictive Maintenance execution and compliance. * Participate in Root Cause ...

Bone Dry Roofing

Field Supervisor

Bloomington, IN · On-site

$60K - $100K/yr

Additional tasks may be assigned as needed to support business needs. Why Join RCV/Bone Dry Roofing ... member status, or any other characteristic protected by federal, state or local law. This policy of ...

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Showing results 1-20

All JobsMember Support Supervisor JobsMember Support Supervisor Jobs in Indiana

Member Support Supervisor information

How does a Member Support Supervisor typically balance overseeing daily team performance with resolving escalated member issues?

As a Member Support Supervisor, you will often juggle monitoring your team's performance metrics—such as response times and customer satisfaction—while also acting as the escalation point for more complex or sensitive member concerns. This requires strong time management and communication skills, as you may need to shift between coaching staff, analyzing trends, and directly interacting with members. Successful supervisors set clear priorities, delegate routine tasks effectively, and maintain open communication channels to ensure both team success and high-quality member support.

What is the difference between Member Support Supervisor vs Customer Service Manager?

AspectMember Support SupervisorCustomer Service Manager
CredentialsHigh school diploma or equivalent; experience in support rolesBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, member support teams, healthcare or financial servicesCustomer service departments across various industries
Employer & Industry UsageCommon in healthcare, insurance, and financial sectorsWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentFocus on support team leadership and member relationsBroader customer service management and strategy

The Member Support Supervisor primarily oversees support teams that assist members or clients, focusing on member relations and support quality. The Customer Service Manager has a broader role, managing customer service operations across various industries. While both roles require strong communication skills and experience in support or service, the Supervisor role is more specialized in member or client support within specific sectors like healthcare or finance.

What does a Member Support Supervisor do?

A Member Support Supervisor oversees a team responsible for assisting members or customers, ensuring their inquiries and issues are resolved efficiently. They monitor team performance, provide coaching and training, and implement procedures to improve service quality. Additionally, they may handle escalated cases, analyze member feedback, and collaborate with other departments to enhance the overall member experience.

What are the key skills and qualifications needed to thrive as a Member Support Supervisor, and why are they important?

To thrive as a Member Support Supervisor, you need strong leadership abilities, experience in customer service, and typically a background in business or a related field. Familiarity with CRM software, help desk ticketing systems, and performance analytics tools is often expected. Excellent communication, conflict resolution, and team motivation skills help you guide your team and ensure positive member experiences. These skills are crucial for maintaining high service standards, fostering a collaborative environment, and achieving organizational goals.
What are popular job titles related to Member Support Supervisor jobs in Indiana? For Member Support Supervisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Member Support Supervisor jobs in Indiana look for? The top searched job categories for Member Support Supervisor jobs in Indiana are:
Member Support Supervisor jobs near you
Infographic showing various Member Support Supervisor job openings in Indiana as of June 2026, with employment types broken down into 6% As Needed, 55% Full Time, 17% Part Time, and 22% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Maintenance Supervisor

Maintenance Supervisor

HILLS Properties

Greenwood, IN

$24 - $32/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Description

HILLS Properties is seeking a full-time Maintenance Supervisor at our luxury apartment community, Emerald Lakes, in Greenwood, Indiana!


As a Maintenance Supervisor, you play a key role as team leader and team member; leading by example, developing associates and managing the needs of the asset and residents, all while upholding our reputation and high standards of customer service. At HILLS, the Maintenance Supervisor is an individual who is fully accountable for leading with respect and a purpose to enhance the value and integrity of the property; embracing the mission and values of the company which maintain HILLS as a great place to live and work!


Duties include:

  • Leading maintenance team
  • Maintaining and elevating the community/asset
  • Managing/supporting the timely completion of all maintenance and turnover needs, in accordance with company standards
  • Manage successful vendor relationships
  • Training and development of associates
  • Building and maintaining customer loyalty and brand reputation
  • Embracing HILLS mission, vision and values by demonstrating a professional and positive outlook with teammates, residents, vendors, and future residents

This is your opportunity to join a growing company and shine as a leader of a dynamic maintenance team! At HILLS, you will find a welcoming and encouraging work environment. HILLS offers a competitive pay structure with bonus potential and excellent comprehensive benefits package including:

  • Exceptional and Affordable Medical, Dental, and Vision insurance options
  • Company Paid Holidays and Paid Time-Off
  • 401(k) with a Generous Company Match (100% Match on the First 5% of Salary Deferred) which is automatically 100% vested
  • Paid Parental Leave (After 12 Months of Service)
  • Company Paid Life Insurance and Short-Term Disability
  • Apartment Discount at our Luxury Community
  • Exclusive Discounts Through HILLS Vitality Partners
  • Wellness Initiative Program - HILLS HERO: Helping Empower Real Opportunities
  • Bonus Opportunity
  • $50 Monthly Bring Your Own Device Allowance
  • $75 Monthly On-Call Allowance

Take a moment and apply today! Internal candidates also encouraged to apply.

EOE/DFW/EHO


Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to the individual's qualifications, experience, knowledge, skills and abilities, as well as physical work location within the state.

Requirements

  • HVAC certified
  • Have a minimum of 2 years residential property management maintenance supervisory experience.
  • Valid driver's license and reliable transportation required.
  • A keen eye for attention to detail for entire community.
  • First- hand knowledge of plumbing, electrical, HVAC and small appliance repair required.
  • Must have superior communication & customer service skills.
  • On call hours required.

Apply