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Member Support Supervisor Jobs in Indiana (NOW HIRING)

Bone Dry Roofing

Field Supervisor

Indianapolis, IN · On-site

$60K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will supervise site readiness, oversee safety compliance, and support crew ... member status, or any other characteristic protected by federal, state or local law. This policy of ...

Bone Dry Roofing

Field Supervisor

Indianapolis, IN · On-site

$60K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will supervise site readiness, oversee safety compliance, and support crew ... member status, or any other characteristic protected by federal, state or local law. This policy of ...

Maple Leaf Foods

Maintenance Supervisor

Indianapolis, IN · On-site

  • Retirement

Any MLF team member interested in being considered for this role are encouraged to apply online by ... Support Preventive and Predictive Maintenance execution and compliance. * Participate in Root Cause ...

Arby's

Team Member

Saint John, IN

$11.25 - $14.25/hr

You bring the enthusiasm, passion and desire to delight each team member. Our restaurant teams take ... Team Members must listen to guests, coworkers, and supervisors, in person and over loud speakers ...

Western Indiana Credit Union

Be Seen First

Member Services Representative

Sullivan, IN · On-site

$17 - $19/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Member Services Representative plays a crucial role in providing frontline support and engagement for our members. Working within a small team and reporting directly to a supervisor, this ...

Conagra Brands, Inc.

MRO Buyer - Bakery

Indianapolis, IN · On-site

$64K - $95K/yr

  • Retirement

  • PTO

Previous supervisory experience required, as this role will support supervisor functions, including ... As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your ...

Western Indiana Credit Union

Be Seen First

Member Services Representative

Sullivan, IN · On-site

$17 - $19/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Member Services Representative plays a crucial role in providing frontline support and engagement for our members. Working within a small team and reporting directly to a supervisor, this ...

Slate Auto

Production Control Team Member

Warsaw, IN · On-site

$12.50 - $15.50/hr

Position Summary The Production Control Team Member supports the efficient flow of materials, parts ... control supervisor * Coordinate with kitting and sequencing teams to ensure correct parts are ...

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Showing results 21-40

All JobsMember Support Supervisor JobsMember Support Supervisor Jobs in Indiana

Member Support Supervisor information

How does a member support supervisor balance overseeing daily team performance with resolving escalated member issues?

As a Member Support Supervisor, you will often juggle monitoring your team's performance metrics—such as response times and customer satisfaction—while also acting as the escalation point for more complex or sensitive member concerns. This requires strong time management and communication skills, as you may need to shift between coaching staff, analyzing trends, and directly interacting with members. Successful supervisors set clear priorities, delegate routine tasks effectively, and maintain open communication channels to ensure both team success and high-quality member support.

What is the difference between Member Support Supervisor vs Customer Service Manager?

AspectMember Support SupervisorCustomer Service Manager
CredentialsHigh school diploma or equivalent; experience in support rolesBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, member support teams, healthcare or financial servicesCustomer service departments across various industries
Employer & Industry UsageCommon in healthcare, insurance, and financial sectorsWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentFocus on support team leadership and member relationsBroader customer service management and strategy

The Member Support Supervisor primarily oversees support teams that assist members or clients, focusing on member relations and support quality. The Customer Service Manager has a broader role, managing customer service operations across various industries. While both roles require strong communication skills and experience in support or service, the Supervisor role is more specialized in member or client support within specific sectors like healthcare or finance.

What does a member support supervisor do?

A Member Support Supervisor oversees a team responsible for assisting members or customers, ensuring their inquiries and issues are resolved efficiently. They monitor team performance, provide coaching and training, and implement procedures to improve service quality. Additionally, they may handle escalated cases, analyze member feedback, and collaborate with other departments to enhance the overall member experience.

What are the key skills and qualifications needed to thrive as a member support supervisor, and why are they important?

To thrive as a Member Support Supervisor, you need strong leadership abilities, experience in customer service, and typically a background in business or a related field. Familiarity with CRM software, help desk ticketing systems, and performance analytics tools is often expected. Excellent communication, conflict resolution, and team motivation skills help you guide your team and ensure positive member experiences. These skills are crucial for maintaining high service standards, fostering a collaborative environment, and achieving organizational goals.

What are popular job titles related to Member Support Supervisor jobs in Indiana?

For Member Support Supervisor jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Member Support Supervisor jobs in Indiana look for?

The top searched job categories for Member Support Supervisor jobs in Indiana are:

Member Support Supervisor jobs near you
Infographic showing various Member Support Supervisor job openings in Indiana as of June 2026, with employment types broken down into 6% As Needed, 55% Full Time, 17% Part Time, and 22% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Field Supervisor

Bone Dry Roofing

Indianapolis, IN • On-site

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Compensation and Benefits

  • Compensation base equivalent of $36k for first 2-4 weeks, upon training 100% commission with annual earnings potential range of $60k to over $100k

  • Medical, Dental, and Vision Insurance plans available to full-time employees

  • Company Paid Life, & Short-Term Disability Insurance up to a specified amount 

  • +More options including Voluntary Life, Accident, Critical Illness and Hospital Indemnity Plans

  • 401K Plan with Company Match

  • Paid Time Off and Paid holidays (after 90 days of service, in accordance with company policy)

  • Company truck and fuel provided for company use

  • Weekly Pay

  • Opportunities for career advancement and skill development

As a Field Supervisor at Bone Dry Roofing, you will take on a key supervisor role focused on managing daily field operations and ensuring projects are completed to company standards. This supervisor position is ideal for someone who enjoys working in the field, motivating crews, and maintaining a strong customer service experience throughout each project. You will lead teams on residential roofing jobs while helping drive safety, efficiency, and quality on every site.

In this supervisor role, you will oversee roofing crews, coordinate daily jobsite activities, and monitor projects from start to completion. You will oversee field production, manage workflow priorities, and lead communication between homeowners and internal production staff. Strong customer service abilities are critical, as you will regularly interact with customers and ensure expectations are met throughout the roofing process. The ideal candidate can lead under pressure, resolve issues quickly, and maintain professionalism in a fast-paced environment.

Bone Dry Roofing has built its reputation on integrity, accountability, teamwork, and dependable customer service. Every supervisor is expected to lead by example, reinforce company standards, and create a positive culture both on the job site and with homeowners. In this role, you will supervise site readiness, oversee safety compliance, and support crew development while maintaining high-quality workmanship.

Candidates should have 1-2 years of roofing or construction industry experience and the ability to supervise and lead teams effectively. Applicants must be comfortable climbing ladders and working at heights, possess a valid driver's license, and successfully pass a background check and pre-employment drug screen. This is an on-site supervisor position involving local travel to job sites, with a company vehicle provided. The regular schedule is Monday through Friday from 7:00 a.m. to 5:00 p.m., though overtime is required as needed. Two Saturdays per month are required from April through October, and 10-12 hour workdays are common during peak season.

Why Join Bone Dry Roofing:

  • A chance to make a measurable impact at a nationally growing, family-owned company

  • Collaborative and supportive team environment

  • Competitive compensation, benefits, and professional growth opportunities

To apply, complete our quick 3-minute application. Our team will review your application within 24-48 hours.

Note: This job ad description is intended to provide an overview of the responsibilities and qualifications for the position at Bone Dry Roofing. Additional tasks may be assigned as needed to support business needs.


By applying for this job, you agree that we can text you (message and data rates may apply).  I consent to receive SMS/text messages regarding my job application with Bone Dry Roofing. These messages may include updates on my application status, interview invitations/reminders, other information directly related to this job application and job opportunities. Message frequency will vary. Message and data rates may apply. Reply Help for help or STOP to cancel.

Privacy Policy

Terms of Service

 
           
Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact [email protected], and a representative will be in touch.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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