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Member Services Coordinator Jobs in Decatur, GA (NOW HIRING)

Guest Experience Coordinator (Member Concierge / Sales Associate) Hammer & Nails Chamblee -- The ... their service journey, and closing the deal on memberships with confidence. This role sells an ...

Guest Experience Coordinator (Member Concierge / Sales Associate) Hammer & Nails Chamblee - The ... their service journey, and closing the deal on memberships with confidence. This role sells an ...

Guest Experience Coordinator (Member Concierge / Sales Associate) Hammer & Nails Chamblee -- The ... their service journey, and closing the deal on memberships with confidence. This role sells an ...

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Member Services Coordinator information

See Decatur, GA salary details

$8

$19

$29

How much do member services coordinator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for member services coordinator in Decatur, GA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.55 per hour, depending on experience, location, and employer.

How does a member services coordinator typically collaborate with other departments to enhance member satisfaction?

A Member Services Coordinator frequently works in close partnership with teams such as Marketing, Events, and Operations to ensure members receive timely and accurate information, as well as a seamless experience. They often relay member feedback or concerns to the appropriate departments, help coordinate member-focused events, and assist in implementing new initiatives designed to boost engagement and satisfaction. This role requires strong communication skills and a proactive approach to problem-solving, as effective collaboration is key to addressing member needs and improving overall service quality.

What does a member services coordinator do?

A Member Services Coordinator is responsible for supporting and enhancing the experience of members within an organization. Their duties typically include responding to member inquiries, processing memberships and renewals, organizing member events, and ensuring that members receive timely communication and support. They act as a liaison between the organization and its members, helping to resolve issues and maintain positive relationships. This role often requires strong communication, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a member services coordinator, and why are they important?

To thrive as a Member Services Coordinator, you need strong organizational abilities, customer service expertise, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, membership databases, and office productivity tools is often required. Excellent communication, active listening, and problem-solving skills help you build positive relationships with members and address their needs efficiently. These skills ensure smooth operations, high member satisfaction, and retention in membership-driven organizations.
What are the most commonly searched types of Member Services jobs in Decatur, GA? The most popular types of Member Services jobs in Decatur, GA are:
What job categories do people searching Member Services Coordinator jobs in Decatur, GA look for? The top searched job categories for Member Services Coordinator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Member Services Coordinator jobs? Cities near Decatur, GA with the most Member Services Coordinator job openings:
Infographic showing various Member Services Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,676 per year, or $19.6 per hour.

Guest Experience Coordinator

Flex HR

Chamblee, GA โ€ข On-site

$68.50/hr

Full-time, Part-time

PTO

Posted 8 days ago


Job description

This search is being conducted by Flex HR on behalf of Hammer & Nails Chamblee. Qualified candidates should submit a resume within.

Guest Experience Coordinator

(Member Concierge / Sales Associate)

Hammer & Nails Chamblee — The Manor at Chamblee  •  Chamblee, GA  •  $16.50–$18.50/hour + commission

AI Disclosure: Flex HR may use AI tools to assist with drafting job postings, candidate profiles, and meeting transcription. AI is never used to screen resumes or score candidates — all hiring decisions are made by our human recruiting team.

POSITION SUMMARY

Join the Club. Be the Experience. Hammer & Nails Grooming for Guys is bringing luxury men’s grooming to Chamblee, and is hiring driven, polished, and personable Guest Experience Coordinators to help launch the brand in style.

This is the first and last impression for every guest — welcoming them, guiding them through their service journey, and closing the deal on memberships with confidence. This role sells an experience, not just a haircut.

WHAT YOU'LL BE DOING

  • Serve as the face of the Hammer & Nails brand, delivering concierge-level hospitality and sales service
  • Guide new guests through their first visit and convert them into excited members
  • Manage bookings and appointments with accuracy and efficiency
  • Keep the lounge environment polished, stocked, and guest-ready
  • Track and manage inventory, daily transactions, and membership metrics
  • Collaborate with team members to execute sales campaigns and marketing initiatives

WHY YOU'LL LOVE IT HERE

  • Unmatched Vibe: Premium “man cave” lounge with oversized leather chairs, curated style, and a smooth soundtrack
  • Sales with Style: Earn commission for every membership and product sold
  • High-Performing Team: Join a culture that rewards excellence, hustle, and hospitality
  • Growth Opportunity: Launching now, growing fast — get in early and grow with the brand
  • Flexible scheduling and paid time off

WE'RE LOOKING FOR SOMEONE WHO

  • Has excellent communication and people skills
  • Is sales-oriented with a passion for hospitality
  • Is professional, well-groomed, and reliable
  • Has experience in front desk, spa, salon, or hospitality roles (preferred)
  • Is comfortable using point-of-sale and scheduling systems
  • Can work a flexible schedule including evenings and weekends
  • Is willing to open and close the lounge

SCHEDULE

  • Part-time or full-time; up to 40 hours per week
  • Flexible mix of daytime, evening, and weekend shifts — full availability required
  • Monday–Friday: 10:00 AM – 9:00 PM
  • Saturday: 8:00 AM – 8:00 PM
  • Sunday: 12:00 PM – 6:00 PM

REQUIREMENTS

  • Able to work on-site at Hammer & Nails, The Manor at Chamblee, Chamblee, GA
  • Prior hospitality or membership-based sales experience is required — candidates without this experience will not be considered
  • Must be able to relocate or commute to 30341
  • Must be legally authorized to work in the U.S.
  • Must be available weekdays, weekends, and nights

COMPENSATION & BENEFITS

Compensation: $16.50–$18.50/hour plus sales commission ($5–$50 per membership sold); 40 hours per week. Projected annual compensation (full-time, base + commission): $34,000–$38,000. Top performers can earn up to $68.50/hour with commissions included.

Benefits: Flexible schedule and paid time off.

WORK SCHEDULE & LOCATION

  • In-person — The Manor at Chamblee, Chamblee, GA
  • Start date: within two weeks