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Member Service Representative

San Diego, CA · On-site

Member Service Representative (MSR) Job Summary The Member Service Representative is the face of our organization. This role is responsible for providing exceptional customer service, handling member ...

Acloché LLC

Member Service Representative

Heath, OH · On-site

$15/hr

Member Service Representative Location: Heath, OH 43056 Pay Rate: $15.00/hr Shift: First Shift Description: Acloche has immediate openings for a Member Service Representative in Heath, Ohio! If you ...

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How much do member service rep jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for member service rep in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as technical support, client relations, or account management, with senior positions earning six-figure salaries. These roles typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.

How can I make $2000 a week working from home?

A Member Service Representative can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance bonuses. Increasing earnings may involve taking on additional shifts, advancing to higher-paying roles, or developing specialized skills such as customer relationship management or technical support. However, earning this level consistently depends on the employer, industry, and individual performance.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What job makes $10,000 a month without a degree?

A Member Service Representative typically does not earn $10,000 a month without significant experience or additional responsibilities. High-paying roles that can reach this level often involve specialized skills, sales, or management, such as real estate brokers, sales directors, or entrepreneurs, which may not require a degree but do require experience and proven performance.

Is CSR a good entry level position?

A Customer Service Representative (CSR) role is often considered a good entry-level position because it requires minimal prior experience and helps develop communication, problem-solving, and interpersonal skills. It can serve as a stepping stone to other roles in customer support, sales, or management, often with opportunities for training and certification. However, job responsibilities can vary by employer, and some positions may require specific technical knowledge or certifications.
What cities are hiring for Member Service Rep jobs? Cities with the most Member Service Rep job openings:
What states have the most Member Service Rep jobs? States with the most job openings for Member Service Rep jobs include:
Member Service Rep jobs near you
Infographic showing various Member Service Rep job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

Member Service Representative

Purdue Federal Credit Unio

Lafayette, LA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Member Service Representative

The High School Member Service Representative provides accurate, professional, and friendly service to Purdue Federal members and potential members. This role processes transactions, assists with basic account questions, and supports sales efforts by referring appropriate products and services. The MSR helps the branch meet production goals through effective relationship building and exceptional service. Employees must maintain current knowledge of credit union products, services, policies, and regulatory requirements—including BSA, OFAC, CIP, SAFE Act procedures, and all internal guidelines.

Duties & Responsibilities (Essential Functions): Member Service & Transaction Processing Process member transactions accurately and efficiently in accordance with balancing standards. Provide professional service by answering questions, assisting with basic account needs, and resolving routine member concerns. Educate members on products and services to support financial wellness. Identify member needs and make quality referrals to deepen relationships. Sales & Relationship Support Support sales efforts by promoting products and services aligned with member needs. Contribute to branch production goals through referrals and member engagement. Maintain strong product and system knowledge through training and ongoing learning. Branch Security, Procedures & Compliance Follow all federal and state regulations, including BSA, OFAC, CIP, and other compliance standards. Adhere to internal policies and procedures, including opening and closing routines. Protect non-public member information (NPI) and follow all security protocols. Individual & Team Development Participate in cross-training to support branch coverage and skill development. Take ownership of professional growth through training, feedback, and continuous learning. Contribute to a positive, team-oriented, member-focused environment. Marketing & Community Engagement Represent the organization within the school by promoting brand, values, and services. Participate in school activities and events to support outreach and awareness initiatives. Provide information and resources to help students, parents, and staff improve financial understanding.

Additional Requirements: Strong communication skills that are professional, clear, and courteous. Basic proficiency with Microsoft Office products. Ability to learn new systems and processes. Strong member service skills, including friendliness, patience, and professionalism. Basic problem-solving skills and willingness to ask questions when needed. Ability to represent the organization in a positive and trustworthy manner. Ability to communicate, verbally and in writing, in a professional manner when dealing with employees, members, vendors, and company contacts. Ability to follow the core values of honesty, integrity, mutual respect, pride, and ownership.

Qualifications

Education: Currently enrolled in high school or better.

Experience: Previous customer service experience.

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