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Member Service Rep Jobs (NOW HIRING)

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Member Service Rep information

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$8

$15

$24

How much do member service rep jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for member service rep in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What is a member service representative?

A member service representative is a customer service professional who assists members or clients with inquiries, account management, and problem resolution. They often work in industries like healthcare, finance, or credit unions, using communication skills and knowledge of company policies to provide support and ensure member satisfaction.

What cities are hiring for Member Service Rep jobs?

Cities with the most Member Service Rep job openings:

What states have the most Member Service Rep jobs?

States with the most job openings for Member Service Rep jobs include:

Infographic showing various Member Service Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,096 per year, or $15.9 per hour.

$29K - $36K/yr

Full-time

Re-posted 25 days ago


Job description

A Member Service Representative is responsible for performing a variety of payment and receiving functions, including processing deposits, withdrawals, loan payments, and cashiers' checks. Opens new member accounts and processes all new member products and services. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists other Member Service Representatives with a variety of duties as required. Ensures members are promptly and professionally served.
Midwest Liberty Federal Credit Union is an EEO Employer - M/F/Disability/Protected Veteran Status