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Member Service Rep Jobs in California (NOW HIRING)

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Member Service Representative

San Diego, CA · On-site

Member Service Representative (MSR) Job Summary The Member Service Representative is the face of our organization. This role is responsible for providing exceptional customer service, handling member ...

AEG

Member Service Representative

Woodland Hills, CA · On-site

$24.04/hr

The role of Member Services Representative is to consistently provide best in class, year-round service to Rams Season Ticket Members through proactive and reactive relationship building strategies.

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All JobsMember Service Rep JobsMember Service Rep Jobs in California

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$23

How much do member service rep jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for member service rep in California is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $18.75 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as technical support, client relations, or account management, with senior positions earning six-figure salaries. These roles typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.

How can I make $2000 a week working from home?

A Member Service Representative can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance bonuses. Increasing earnings may involve taking on additional shifts, advancing to higher-paying roles, or developing specialized skills such as customer relationship management or technical support. However, earning this level consistently depends on the employer, industry, and individual performance.

What is the difference between Member Service Rep vs Customer Service Representative?

AspectMember Service RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentHealthcare, insurance, or membership organizationsRetail, telecom, banking, and various industries
Employer & Industry UsagePrimarily in healthcare, insurance, and membership-based organizationsBroadly across retail, finance, tech, and service sectors
Search & Comparison IntentPeople comparing roles within healthcare or membership servicesPeople seeking customer support roles across industries

The main difference is that a Member Service Rep typically works within healthcare, insurance, or membership organizations, focusing on member-specific needs. A Customer Service Representative works across various industries like retail and finance, handling general customer inquiries. While both roles require strong communication skills, the Member Service Rep often deals with specialized information related to memberships or health plans.

What job makes $10,000 a month without a degree?

A Member Service Representative typically does not earn $10,000 a month without significant experience or additional responsibilities. High-paying roles that can reach this level often involve specialized skills, sales, or management, such as real estate brokers, sales directors, or entrepreneurs, which may not require a degree but do require experience and proven performance.

Is CSR a good entry level position?

A Customer Service Representative (CSR) role is often considered a good entry-level position because it requires minimal prior experience and helps develop communication, problem-solving, and interpersonal skills. It can serve as a stepping stone to other roles in customer support, sales, or management, often with opportunities for training and certification. However, job responsibilities can vary by employer, and some positions may require specific technical knowledge or certifications.
What cities in California are hiring for Member Service Rep jobs? Cities in California with the most Member Service Rep job openings:
Member Service Rep jobs near you

Member Service Representative

Corazo Credit Union

Imperial, CA • On-site

$20.49 - $24.84/hr

Part-time

Posted 6 days ago

Job description

Member Service Representatives (Teller) serve as a liaison between the member and the credit union, and are responsible for providing accurate account information, professionally handling members’ daily credit union needs, and cross-selling products and services. The Member Service Representative provides a variety of transaction services for members, including proper receiving and handling of deposits, checks and payments, processing withdrawals, cashing checks for members and other specialized transactions in accordance to procedures while maintaining a balancing record consistent with credit union policies.

Major Duties and Responsibilities:

  • Greet and welcome members and visitors to the credit union in a professional manner. Represent the credit union to members in a courteous and professional manner and provide prompt, efficient, and accurate service in the processing of transactions.
  • Provide in-person and by-telephone general and specific service-related information concerning credit union products or policies.
  • May respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.
  • Respond to members’ requests, problems, and complaints, resolving issues, and/or directing them to the appropriate person for specific information and assistance. May handle more complex questions and problems for other Member Service Representatives.
  • Accurately handle cash on a daily basis and balance within allotted time requirements.
  • May be asked to open new accounts and service existing accounts. I.e. Club Accounts, CD’s, Checking Accounts, Money Markets. Set up new account files, and provide members with all necessary information for membership.
  • Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.
  • May be asked to conduct orientation interviews on credit union services and programs with each new credit union member.
  • Promote credit union products and services based on member needs that are obtained from member interviews and/or review of member’s account. Actively cross-sell products.
  • Up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by Member Service Representatives. Up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations.
  • Provide information on investment alternatives (such as CD’s and Money Markets) to members wishing to deposit funds with the credit union.
  • Monitor branch and ATM machines on a rotation basis.
  • Research accounts for deposit, withdrawal, and loan-payment discrepancies.
  • Assist members in balancing their accounts.
  • May assist members with individual retirement accounts (contributions and distributions)
  • Other duties as assigned by Lead Member Service Rep and/or Branch Manager